Quick Facts About Diamond Nails
Diamond Nails place has received both positive and negative comments from customers, providing insight into the strengths and weaknesses of the salon. This analysis aims to evaluate these comments in order to understand the overall strengths and weaknesses of Diamond Nails.
Starting with the strengths, one customer had a positive experience at Diamond Nails and commended the kindness and professionalism of the staff. The customer appreciated the fact that the nail technician listened to their requests and delivered the desired results. This indicates that Diamond Nails has a team of talented nail technicians who can fulfill customer requests effectively. The customer expressed satisfaction and mentioned that they had been looking for a good nail salon and had finally found one, suggesting that Diamond Nails can cater to the needs and expectations of customers.
Another positive comment highlighted the cleanliness and friendliness of the salon. Cleanliness is an important factor for many customers when choosing a nail salon, and the fact that Diamond Nails is recognized for being clean reflects positively on the establishment. Additionally, the friendly service mentioned in the comment indicates that Diamond Nails values customer service and creates a welcoming atmosphere for their clients. These strengths contribute to a positive overall experience for customers.
Furthermore, one customer mentioned that their SNS nails looked good and were applied properly. This indicates that the nail technicians at Diamond Nails have expertise in SNS nail techniques and can deliver satisfactory results. Additionally, the customer mentioned that their nails lasted for almost a month without any issues, indicating that Diamond Nails provides long-lasting and durable nail services.
In terms of weaknesses, one customer mentioned that the quality of service was not a focus and that the overall experience was rushed. This comment indicates that Diamond Nails may prioritize speed over quality, potentially leading to compromised results. The customer also mentioned that the pedicure they received lacked essential treatments, such as cuticle treatment and assistance with ingrown nails. This shows that Diamond Nails may not provide comprehensive pedicure services, which could dissatisfy customers expecting a thorough treatment.
Another negative comment mentioned that the customer did not feel welcome upon their first visit. The customer described the lack of seating and a lack of attention from the staff, suggesting that Diamond Nails may have inadequate facilities and customer service training. This weakness in customer experience could deter potential clients from returning to the salon.
One negative comment also highlighted issues with the paint and filing job, suggesting that the nail technician did not deliver satisfactory results. The customer noticed flaws in the nail paint, which required additional coats and resulted in further disappointment. This indicates a lack of attention to detail and skill in the nail technicians at Diamond Nails.
Finally, a customer mentioned feeling overcharged for a fill-in service at Diamond Nails. This suggests that the salon may have higher prices compared to other nail salons in the area, potentially discouraging price-conscious customers from choosing Diamond Nails.
In conclusion, Diamond Nails has several strengths, including talented and attentive nail technicians, cleanliness, and friendly service. They also appear to excel in SNS nail techniques and offer long-lasting results. However, there are also weaknesses that could impact the overall customer experience, such as a rushed approach to services, inadequate pedicure treatments, lack of welcoming atmosphere, issues with the paint and filing job, and potentially higher prices compared to competitors. Addressing these weaknesses could help Diamond Nails improve and attract a more satisfied and loyal customer base.
Best TL Reviews
I had such a good experience! they were incredibly kind and the man that did my nails did them exactly how i asked. Been looking for a good nail salon and i finally found one! will be visiting again ????
Fast service but way too fast that quality of service was not a focus. Came here for SNS nails and pedicure. Pedicure didn’t include any cuticle treatment or help with ingrown nails. It was lazily done to where I had to go elsewhere are get them re done. SNS nails look good but they were rushed as well and the lady had an attitude the whole time she was done them. Bad experience :(
This is by far the best nail shop I have ever been to. It’s almost a month and my nails looks just as good as when I first got them done. I really appreciate this place. She stayed after closing g time to do my nails and brows. I almost cried because I do hard labor and k thght I broke a nail , but wen I looked my nails were still on holding strong . She takes pride in her business and I love that. For those reasons I’m a loyal customer now. I came because of the reviews and you should to. Dont walk run and get here you won’t regret it .
Very clean, very friendly! They do a great job here. I've been to a couple of nail salons and always try to give them a chance with multiple visits if I'm unimpressed with my first. Diamond Nails was awesome first time around! Definitely found my go to place from now on!
Would definitely suggest an appointment because they are super busy.
Finally I have found a place here that does s&s nails the right way. It doesn't look like stuff was plopped on top of my nails. These were done a week ago.
They do well for others. My first time there. They weren't welcoming. Didn't really have seating. 2 extra seats. After I finally got to go. I tried to tell her I haven't had nails before..I didn't know the process. Idk. They kept talking amongst themselves. 50 for full set. Went to another place in pooler.. Will start going there instead
Tried a new place today and they did not disappoint! This is a family owned/run nail salon with friendly service. I did not feel rushed and they made sure that my nails were perfect! In addition, the salon was very clean and ventilated. My new spot!!
I really wanted it to go well here because it is right down the street from my house and it was my first time going. Unfortunately I got the worst paint and filing job I've ever had. You could see through the paint and it was filed crooked and she did the wrong shape. Now I have to wait for them to grow out to look right. I went back for her to add another coat of paint so that you didn't see through the color to my nails and one of the nails has some weird flaw on the tip of it. So I still need to go somewhere else to get them repainted. Also , I paid $50 for a fill in and I feel like I was over charged.
Place Pictures
Diamond Nails Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 05:30 PM |
|---|---|
| Tuesday | 10:00 AM - 05:30 PM |
| Wednesday | 10:00 AM - 05:30 PM |
| Thursday | 10:00 AM - 05:30 PM |
| Friday | 10:00 AM - 05:30 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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