Eve Chinese Takeaway

+44 141 958 1018

Dumbarton Rd, Glasgow G14 0YA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Eve Chinese Takeaway

Eve Chinese Takeaway has a long-standing reputation and a loyal customer base, but recent comments suggest that they may be experiencing some weaknesses in their food quality, customer service, and payment options.

One major strength of Eve Chinese Takeaway, pointed out by multiple commenters, is the quality of their food. Several customers have mentioned specific dishes that they enjoyed and praised them for their taste and flavor. This shows that the takeaway place has been successful in creating delicious and satisfying meals for their customers, at least in the past. Another strength mentioned is their ability to accommodate special requests and provide excellent customer service. One customer mentioned that they asked for something off the menu and their request was fulfilled to their satisfaction.

However, recent comments also highlight some weaknesses in these areas. One commenter mentioned that the quality of their favorite dish, duck with pineapple, spring onion, and soy sauce, had declined over time. They noted an increase in fat and a lack of meat in their last few orders. This inconsistency in food quality is a significant weakness for Eve Chinese Takeaway, as it can lead to a decline in customer satisfaction and loyalty.

Another weakness mentioned by multiple commenters is the poor customer service and lack of accountability from the staff. One customer mentioned a situation where their order was delivered to the wrong address, and when they called to inquire, the staff member found it amusing and did not take responsibility for the mistake. This lack of professionalism and accountability is a significant weakness for Eve Chinese Takeaway, as it can drive away customers and harm their reputation. Additionally, another customer mentioned a negative interaction with a staff member when they called to discuss a payment issue. The staff member was rude and dismissive, which reflects poorly on the overall customer service of the business.

Furthermore, one commenter mentioned that Eve Chinese Takeaway does not accept card payments, which can be a inconvenience for customers who prefer to pay electronically. This limited payment option can be a potential weakness for the business, as it may deter potential customers who prefer or rely on card payments.

In summary, Eve Chinese Takeaway has a strong reputation for providing tasty food and accommodating customer requests. However, recent comments indicate weaknesses in food quality, customer service, and limited payment options. These weaknesses can have a negative impact on customer satisfaction and loyalty, ultimately affecting the success of the business.

Best TL Reviews

I have been going here ten years plus, an end of an era. I know that eve has been great of doing my dish of duck, pineapple, spring onion and soy sauce. It was so perfect i always went back. The last four times I had it wasn't so great a lot of fat and no meat. I stopped ordering so much but now and again would try and was hoping it would go back to the amazing dish I missed. Tonight unfortunately I ordered the same dish and all I got was fat. I called and eve wasn't nice about the situation at all. I only wanted to say next time can I have less fat I honestly couldn't eat it. She said I could have my money back but I'm not allowed back . Shame all the people I told about eve had already said it had went down hill and I wanted to still support if they gave me a meal that was edible. I didn't and won't take my money back keep it as a tip for the amazing meals you made me in the past. Such a shame. I'd rather pay more for meat than a tray full of fat.

Absolutely shocking service! Waited for an order for over 2 hours to be told it went to the wrong flat (not our problem). Then when my wife was speaking with the girl on the phone to find out what had actually happened, the girl found it hilarious and told us that it wasn’t really their fault or problem? We ended up telling them not to bother sending a new one as there was no accountability or sincerity in the apology for the mix up and we will go elsewhere! Will never be back and it’s such a shame because they are used to be really good. Incompetent!

Beautiful meal asked for something not on the menu excellent 10 out of 10 eves

The food is lovely same can't be said about the lady taking the order called her to tell I was giving 2 old pound coins which have not been in circulation for years was told bluntly to check my change in future so basically someone gave them old coins and instead of taking to a bank she tried to put them on to another customer then took a tone with me when I said I was only calling to let them no ps not delivery drivers fault money comes from the till ..sorry for the rant but was angry they way she spoke to me

Great food and service. Counter staff excellent and boss lady the best there is

The food would be great if the staff concentrated on writing down the order correctly instead of gossiping, talking on her mobile phone and then trying to excuse her bad service by making up excuses. I had to remind this girl to use manners and apologise for her mistake. Since calling to complain, I have been called by the shop but chose not to engage in an argument but to leave a review here. Make sure the person serving you is concentrating on you, not something else!

Best curry sauce I've had. Always love an Eves, tried loads. Downside is you can't pay by card

My new favourite. Lovely food and good value. Only thing missing is being able to pay by card