Quick Facts About Exclusive Cutz
Exclusive Cutz place has both strengths and weaknesses based on the comments provided. In terms of strengths, some customers mentioned that the staff is always on point and runs a tight ship. They make customers feel welcome and the shop is clean. Some customers had positive experiences with specific barbers, such as Edward and Nick, who were quick, friendly, and paid attention to detail. This suggests that there are skilled barbers at Exclusive Cutz who provide quality haircuts.
Additionally, some customers appreciate the traditional, old-fashioned barbershop vibe at Exclusive Cutz. They enjoyed the relaxed atmosphere and the opportunity to chat with the barbers. This nostalgic experience can be appealing to customers who value traditional barber services.
Furthermore, there are loyal customers who have been coming to Exclusive Cutz for years, indicating that the shop has a solid customer base. These customers have trust in their barbers and appreciate the pride they take in their work. This loyalty suggests that Exclusive Cutz has built a reputation for providing consistent and satisfactory haircuts.
However, there are several weaknesses that are mentioned in the comments as well. One recurring complaint is the slow service and long wait times. Customers expressed frustration at having to wait over an hour, sometimes even multiple hours, for a haircut. This indicates a lack of efficiency and time management at Exclusive Cutz. Some customers also felt that regulars were given preferential treatment, resulting in them being skipped in line. This can create an unwelcoming and unfair experience for new customers.
Another weakness is the lack of empathy and customer service exhibited by some of the staff members. In one instance, a customer mentioned that the barber responded rudely when the customer pointed out mistakes in the haircut. This lack of professionalism can leave customers feeling dissatisfied and disappointed.
Furthermore, there was a specific incident mentioned where a customer and their son had to wait for 4.5 hours despite arriving early and making an appointment. This highlights a lack of organization and a need for a better system to manage appointments and walk-ins. Waiting for such an extended period of time is not only inconvenient but also disrespectful to the customers' time.
Overall, Exclusive Cutz has strengths in terms of skilled barbers, a clean shop, and a loyal customer base. However, there are notable weaknesses in the form of slow service, long wait times, preferential treatment, lack of empathy, and poor organization. These weaknesses can greatly impact the customer experience and cause dissatisfaction. Exclusive Cutz should address these issues in order to improve their overall service and retain customers.
Best TL Reviews
Guy was upset that he took an hour to give a hair cut that he didn't even fade. Asked for a taper and instead gave a buzz cut . When bringing up the mistakes the barber asked "how long do you expect me to work a simple haircut?" LOL it's so simple that he messed it up.
Also terrible service. If you are on the lookout for a new barber do not go to male cutting in the second seat on the left.
It’s as if all the barbers work on their own time.. SLOW TIME! Just chit chatting and cutting hair at the slowest pace I’ve ever seen! You shouldn’t have to wait over an hour for a cut on a MONDAY! ???????????????????????? Worst shop in Deltona
Unacceptable. Do Not Go to the guy on the Right with the glasses. I feel so bad ,tomorrow is my son birthday and I haven't been able to drive to his barber for a health reason that keeps me from driving far. I figured we could try this place because of the reviews but now I'm disappointed and my child is embarrassed to go to school tomorrow.
My husband and son went to get a hair cut and arrived 10 minutes before they opened at 8am. They were told that without an appointment they would need to come back at 9. No problem, came back at 9 and checked in. They knew appointments came before walkins and expected to wait. THEY WAITED 4.5 HOURS! It was the principal for my husband to wait and see just how long they would allow them to wait. From 9am to 1:30pm they sat and waited. That is insane and the lack of empathy from the staff was disgusting. Will never go back here. With or without an appointment they need a system where people are not waiting 5 hours for a haircut or move to an appointment only barbershop. ZERO STARS.
Every experience I have at this Barbershop is always fantastic! The staff is always on point and seem to run a very tight ship! Edward is my barber and never let's me down ! There’s A lot of barbershops in town but nothing like Exclusive Cutz They make you feel Welcome every time you go there and there place is clean.So if you want a great haircut either for you or your child this is the right place to go!!!
They do cut hair decently but it just takes way too long on top of being skipped in line for regulars, just an unwelcoming experience.
Took a shot in the dark and called a day ahead for a cut. They set me up with Nick. It's been a while since I've experienced a good, Old fashion barber shop. The other guys were all really chill and I got an excellent cut from Nick. I'll surely be a return customer
Have been coming here for years and have been using Edward whom is always quick friendly and attends to every details. The shop overall is always kept clean, cool and smelling fresh. 10/10 would recommend a local shop of barbers who have pride behind their work.
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Exclusive Cutz Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | Closed |
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