Exelby Services - A19 South

+44 1609 882662

A19 Southbound, Ingleby Arncliffe, Northallerton DL6 3LG United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Exelby Services - A19 South

Exelby Services - A19 South has several strengths that make it a popular rest stop for drivers. First, there is a good selection of food and snacks available, allowing customers to have a variety of options to choose from. This is important for drivers who may have different dietary preferences or restrictions. Additionally, the facilities are clean and well-maintained, creating a pleasant environment for customers to enjoy their meals or take a break.

The staff at Exelby Services - A19 South are also noted for being friendly, which contributes to positive customer experiences. Friendly staff can help create a welcoming atmosphere and make customers feel valued and taken care of. Their positive attitude can also enhance customer satisfaction, as people are more likely to have a pleasant experience when interacting with friendly staff members.

Another strength of Exelby Services - A19 South is the reasonable prices. Affordable prices are important to customers, as it allows them to enjoy their meals or purchase necessary fuel without feeling like they are being overcharged. By providing reasonable prices, Exelby Services - A19 South can attract and retain customers, as they are more likely to return to a place where they feel they are getting good value for their money.

The truck park at Exelby Services - A19 South is also mentioned as a strength by customers. It is stated that there is plenty of room to park, which is highly desirable for truck drivers who may struggle to find suitable parking spaces at other rest stops. Ample parking space can be a major factor in a driver's decision to choose a particular rest stop, as it allows them to safely and conveniently park their vehicles.

In addition to the truck park, some customers also appreciate the availability of hot drinks inside and hot food in the carpark from a trailer. This shows that Exelby Services - A19 South provides convenient options for customers who are looking for a quick and hot meal or beverage. Friendly staff further enhance the positive experience for customers in these areas.

Customers have also mentioned the ideal location of Exelby Services - A19 South on the A19. Being located on a busy road can attract a high volume of potential customers who are passing by. The rest stop's location may be advantageous for attracting both regular and new customers who are looking for a convenient place to stop and rest or refuel.

Additionally, it is mentioned that the diesel at Exelby Services - A19 South is surprisingly cheap compared to other places in town. This can be a major strength, as low fuel prices can be a significant deciding factor for customers when choosing where to refuel their vehicles. By offering competitive fuel prices, Exelby Services - A19 South can attract more customers and encourage them to choose their fuel station over others in the area.

However, Exelby Services - A19 South does have some weaknesses that should be addressed. One of the main weaknesses mentioned by customers is the lack of cleanliness in the toilets. Clean toilets are essential for any rest stop, as they contribute to a positive customer experience and demonstrate a commitment to hygiene and sanitation. It is important for Exelby Services - A19 South to prioritize regular cleaning and maintenance of their restroom facilities to address this issue.

Another weakness mentioned by customers is the parking area being littered and not kept clean and tidy. A clean and well-maintained parking area is important for creating a positive first impression and ensuring a safe and comfortable environment for customers. Exelby Services - A19 South should allocate resources and staff to regularly clean and maintain the parking area to improve the overall customer experience.

Overall, Exelby Services - A19 South has several strengths that contribute to its popularity as a rest stop for drivers. These include a good selection of food and snacks, clean facilities, friendly staff, reasonable prices, ample parking space, and convenient location. However, the rest stop should also address the weaknesses mentioned by customers, such as the cleanliness of the toilets and parking area, in order to further improve the customer experience. By addressing these weaknesses, Exelby Services - A19 South can continue to attract and retain customers and maintain a positive reputation in the industry.