Quick Facts About Exotic Nails
Exotic Nails receives mixed reviews from customers, with both positive and negative feedback. In order to analyze the strengths and weaknesses of the salon, let's examine the comments provided.
Strengths:
1. Affordable Prices: Several customers mention that the prices at Exotic Nails are reasonable and significantly lower than other salons in the area. This provides a cost advantage, attracting customers who are looking for budget-friendly options.
2. Efficient and Quick Service: The salon is praised for its quick and efficient service. Customers appreciate the speed at which their nails are attended to, indicating that the salon values their time.
3. Good Designs and Nail Art: Some customers specifically mention the great designs and nail art they receive at Exotic Nails. This suggests that the salon has skilled nail technicians who can create attractive and visually appealing designs.
4. Availability and Flexibility: Exotic Nails seems to be able to accommodate walk-in customers without much wait time. This flexibility in scheduling appointments, as well as having a second location nearby, makes it convenient for customers who may have last-minute needs.
Weaknesses:
1. Inconsistent Quality: A few customers express disappointment with the quality of their nails. Uneven polish application, missed spots, rushed service, and inconsistent nail sculpture are mentioned as concerns. This indicates that there may be a lack of consistency in the skills and attention to detail among the nail technicians.
2. Lack of Customer Service Focus: One reviewer mentions that Exotic Nails is not particularly customer-service focused. While they provide quick and affordable service, there may be room for improvement in terms of creating a more welcoming and friendly atmosphere for customers.
3. Long Wait Times and Delays: One customer complains about a significant delay in their appointment, with the stylist starting almost an hour later than scheduled. This suggests a potential issue with time management and scheduling at the salon.
4. Painful Experience: Another customer mentions experiencing pain during their appointment, particularly during the filing process. This indicates a lack of attention to customer comfort and suggests that the salon may need to improve their techniques and training.
Overall, Exotic Nails has some strengths, such as affordable prices and quick service, along with skilled nail technicians who can create attractive designs. However, the salon faces weaknesses in terms of inconsistent quality, lack of customer service focus, delays, and occasional painful experiences. These areas of improvement should be addressed in order to enhance the overall customer experience and attract more repeat business.
Best TL Reviews
My first time trying exotic out. Very pleasant experience! Everybody was kind and worked quick and efficiently. My acrylics look great and the price made me so happy! I got acrylic tips and gel polish, came out to $40!!!! I never get acrylics around my area cause they charge like $70 so this place was a great find!
I was looking for a regular manicure as a walk in and at first I stopped at the place next to here but they had a wait. Exotic was completely empty so I came to Exotic.
The woman who did my nails kept telling me I was wasting my time for doing a regular manicure and not gel. I saw that her coats of paint were uneven and causing diff levels of paint as well as missing spots on my nails. I asked for her to try to fix it a little and she told me it was fine and asked me if I wanted paint all over my skin. These are my nails after she fixed them.
No wonder this place was empty right next to a place that was packed. Never again .
My favorite nail salon. Have been going there since 2000. So it's been 22 yrs and I always go to Nancy r Tommy. Best nail techs. I get great service n the best designs n never have issues with my nails and prices are affordable.
I went here for an unplanned mani/pedi. They were able to take me with just a quick call ahead. The woman helping me was great, I loved my pedicure and she did a great job with the polish. I chose French for both my nails and toes and even 7 days later, they're in perfect shape, not a chip to be found! I would go here again and recommend it to anyone looking for a local nail salon.
I love love love this place so much!!! I am a loyal customer since 2013 and I never been disappointed not once. Every time I go there they already know me, they treat me with respect & good service. My girl Taly is the best with them nails, she does my whole family nails and we never had a bad experience. Lovely people always keeping up a conversation, is never awkward there. The prices are just where they need to be, everything affordable.
Not the most customer-service focused nail salon but if you want your nails done quickly without breaking the bank then I'd definitely recommend this place.
Also, they've got a 2nd location, Exotic Nails 2, on the same street so you can always walk over there if they're really busy.
After many attempts to find a good nail salon I decided to give Exotic nails a chance based on the reviews. The nail technicians were very nice and polite however my experience there was not the greatest. To start off, my appointment was at 11:00 and they took me in almost an hour later. The guy that did my nails rushed my appointment. The quality of my nails are not worth 70 dollars I paid. First of all, my cuticles were not worked at all. The sculpture of my nails are inconsistent not to mention the pain I went through when he filed them. The gel nail polish came out smeared and spots were left undone. I am very disappointed with the outcome and unfortunately I will not be coming back to Exotic nails.
I got my nails done today (full acrylic set with gel and design) and they did an amazing job. The workers were so nice and and did a great job giving me the design i wanted. I love how the nails came out and the prices are super affordable. Would definitely recommend and come back here again. I got a blue swirl design and it came out super good and the shape of the nails is perfect too.
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