Family Hair Care -Addison

+1 630-543-2887

672 N Mill Rd, Addison, IL 60101 United States of America

Open Today: -

Quick Facts About Family Hair Care -Addison

Family Hair Care - Addison Place, based on the comments provided, has several strengths and weaknesses. Let's explore them in detail:

Strengths: 1. Friendly and skilled barbers: Many customers appreciate the friendliness of the barbers and their ability to cut all types of hairstyles. This indicates that the barbers are knowledgeable and experienced, which contributes to customer satisfaction.

2. Affordable prices: Customers mention that the prices are reasonable, with haircuts ranging from $5 to $12. This affordability is appealing to customers, especially in comparison to higher-priced alternatives.

3. Customer care: One customer specifically mentions the exceptional customer care provided by a barber named Mari. This shows that the barbers at Family Hair Care - Addison Place prioritize customer satisfaction and provide attentive service.

4. Long-standing customers: Several comments mention that customers have been loyal to the barbershop for many years. This loyalty suggests that the barbershop has built a solid reputation over time, likely due to its consistent quality and service.

5. Hot towel and shave option: A customer highlights that one of the barbers, Thomas, offers additional services such as hot towel and shave, which adds value to the overall experience.

Weaknesses: 1. Inconsistent prioritization: Some customers have observed that the barbershop sometimes prioritizes certain customers over others, even if they arrived later. This inconsistency in serving customers on a first-come-first-serve basis can be frustrating and impact the overall customer experience.

2. Time management issues: Several negative comments mention long waiting times, with one customer waiting for over an hour only to be told that the barber doesn't provide the requested service. These instances highlight a lack of efficient time management at Family Hair Care - Addison Place.

3. Unprofessional treatment: One customer complains about being told that two people who arrived after them were ahead in the queue. This indicates a lack of professionalism on the part of the barbershop staff, leading to dissatisfaction among customers.

4. Overcrowding and long wait times: While it may be a testament to the popularity of the barbershop, multiple comments mention overcrowding and long wait times, even when the shop opens. This can be inconvenient, particularly for customers who are short on time.

Overall, Family Hair Care - Addison Place seems to have strong barbers with diverse skills, affordable prices, and a reputation for good customer service. However, the barbershop needs to address its issues with time management, prioritization, and overcrowding to improve the overall customer experience.

Best TL Reviews

One of the friendliest barbershop I have ever been too. Very kind and they know how to cut all types of hairstyles. The owner is great. Been going here for almost ten years.

Love bringing all my boys here tom does an amazing job with a great price

This barber shop is my favovurite shop in Usa. I have been 8 years but i didnt see like that customer care especially Mari she is working first table on the left side. She is so professional and patient and she is goving you %100 satisfied service and price is so good just with scissors 12$ plus tips

Usually they are not bad you expect value for the buck you pay. Sometimes noticed them prioritize other over type of service Rather than first come first serve.

Had the worst experience today. Waited there for one hour from 5:02pm - 6:05pm at the end of one hour asked the usual guy who does my beard when my turn would be next when I saw him taking someone who came in after me. When he asks me what service I was lookin for and said oh I don’t do beard. After one hour !!!! . Definitely know this place don’t value peoples time.

Never going there again.

I came in and waited for around two hours and when it was my turn to go up the guy said “two other guys are ahead of you” that had literally just walked in and came after me. Completely unprofessional and simply terrible service.

Been going for 7 years and have never had a bad experience and Tomasz and Mike are incredible barbers! The others do a professional job and for such a low cost haircut you are getting the equivalent of a $30 haircut in other shops! Started going when my barber retired and I highly recommend this place!

Great place for a haircut. Also only $5 haircuts. The barbers are good here. Only problem is they get quite busy and there is usually a wait. Even when they first open at 10am, there are people waiting already. Not they're problem, but if you're short on time it could be an issue.

Family owned going there for past 5 years. Always had good customer service and always got a haircut I liked. Thomas gives hot towel and shave if you need it. You don't see this anymore.????????????????