Quick Facts About Famous Nails & Spa at Connerton
Famous Nails & Spa at Connerton Place is a nail salon located in Land O Lakes, Florida. Based on the comments provided, the strengths and weaknesses of the salon can be assessed.
Strengths:
1. Positive Customer Experiences: Many customers have expressed their love for the salon and have had positive experiences. They appreciate the welcoming environment and professional service provided by the technicians.
2. Talented and Creative Technicians: Customers have mentioned specific nail technicians, such as Jennifer and Nancy, who have done a fantastic job on their nails. They appreciate the talent and creativity of the technicians when it comes to nail art and designs.
3. Competitive Prices: Customers have noted that the prices at Famous Nails & Spa are similar to other salons in the area. This is seen as a strength, as it allows customers to get their nails done without breaking the bank.
4. Thorough Pedicures: Customers have praised the thoroughness of their pedicures, specifically mentioning Eva and how her services left their feet feeling amazing.
5. Clean and Relaxing Environment: The salon is described as clean and having a relaxing atmosphere. This is important to customers as it contributes to a positive overall experience.
Weaknesses:
1. Inconsistent Service: One customer mentioned that they had a negative experience when they went to have their nails removed. The salon did not follow proper removal procedures, resulting in damage to the customer's natural nails. This inconsistency in service quality is a weakness of Famous Nails & Spa.
2. Pushy Upselling: One customer mentioned feeling pressured to purchase additional products and services during their visit. This pushy upselling made them feel like a second-class patron and detracted from their overall experience.
3. Language Barrier: Another customer noted that the workers engaged in loud conversations in a language other than English throughout their visit. This was seen as unprofessional and not conducive to a relaxing environment.
4. Lack of Skill in Nail Design: A customer mentioned that the salon was unable to do a simple design that their daughter requested and instead charged a high price for a basic design. This lack of skill in fulfilling customer requests is a weakness for the salon.
In conclusion, Famous Nails & Spa at Connerton Place has several strengths, including positive customer experiences, talented technicians, competitive prices, thorough pedicures, and a clean environment. However, there are also weaknesses, such as inconsistent service, pushy upselling, a language barrier, and a lack of skill in certain nail designs. These weaknesses could be areas for improvement for the salon in order to enhance overall customer satisfaction.
Best TL Reviews
I love coming here!! It’s my go to nail spa. I love all of the techs and the environment here! I always feel welcome and everyone is always very professional. Today I was tender to by Jennifer and her mother, Lu Anne!! They are both so wonderful. Jennifer did an absolutely fantastic job on my dip powder tips! I asked for a classy, clean look and she accommodated and gave me just what I asked for! I also love how everyone is incredibly friendly, I always leave the salon with a huge smile on my face! I highly recommend it here, it’s wonderful! ????
I shopped around for 2 years after moving to LandOLakes. I wasn’t happy with any place I went. I finally found Famous Nails. I’ve been hooked ever since. Everyone has a great attitude and the prices are pretty much the same as everywhere else. Nancy has been AWESOME. Every time I get my nails done they look fabulous. I get so many compliments on them. She is very creative and talented with her nail art. I would highly recommend this place.
I don’t normally leave reviews and feel bad leaving this one, but I just can’t. I went here on a whim to have my nails removed- I just couldn’t do the length and it was literally hurting me. I called prior to ask how they remove them (because I know the proper way is with a light filing and then acetone soak so that you don’t damage the natural nail) and they confirmed that’s how they remove them. Then I come in later in the evening to have my nails removed, and that is definitely not the way they do it. My gel was sanded down slightly and then popped off using another fake nail (which hurt). And then my real nail and the underlying tip sanded down to just be one cohesive rough nasty nail. I have trouble speaking up for myself in these situations, and I knew this is what would have happened I would bought the supplies and tried to remove them at home properly… my nail plates are now ruined and have ridges
I was here about 2 years ago and got one of the best pedicures I’ve ever gotten. They must’ve changed hands. This time a worker named Tina provided my services. I made an appointment for a regular mani/pedi, and that’s what I told her, but from the moment I sat in the pedicure chair, she began to try to upsell other products and services. Once I declined tips, gel, and a “special” pedicure for $55, I felt like a second-class patron. She gave me the fastest manicure I’ve ever gotten and barely attended to my cuticles. It looks like I let my 12 year old niece give me a manicure. I asked for a rounded square shape, but as you can see, she didn’t do that. The entire time I was in the salon, the workers there engaged in very loud conversation in their language which was neither professional nor relaxing. I would not recommend Tina to anyone. I cannot speak to the quality of the services of the other workers.
I have gone to Famous Nails in Land O Lakes for a year a year. I usually have Nancy but she was overbooked that day, I did make this appointment a month before. She asked a man who I never saw before to do my dip manicure,(which was fine’) and my gel pedicure, which did not turn out fine. I usually do not get gel for my toes, but because we were traveling for 6 weeks, I decided to get it. Ever again! My large toes on vacation started to hurt a lot. I had to start touring in sandles because my toes hurt so much in sneakers hurt so much, and was really red around my big toes. My husband bought me new sneakers a half a size bigger than I normally wear, I still couldn’t wear them! I came home I went and hadthe Polish off my hands and toes. I was still charged Both my big toes were black. I went to a podiatrist who told me I had trauma to the big toes, likely by my toes not trimmed enough and the gel being to thick! The doctor said my toe nail were than loose and had to take them off! So now we are ready to go away again in two weeks and I cannot Polish my toes which will take at least six month to a year!
I believe most of the technicians here are good but just beware of this older man!
Great Nail Salon! Everybody is very polite, nice and do a professional job. They have a big selection of colors. It's clean and has a relaxing environment. Everytime I go there I have an excellent experience.
Eva did the majority of my pedicure and she was so thorough. She was friendly and my feet feel awesome! They have a very interesting chandelier there also!
Not what my daughter or I expected. They are not terrible but they could not do a simple design that my daughter wanted so they put a little red heart on 2 nails and charged $65. Simple nail color (light blue) with 2 little hearts for $65 + $10 tip. Not worth it. It was my daughter's birthday and she was not happy.
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Famous Nails & Spa at Connerton Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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