Fantastic Nails & Spa

+1 813-689-4999

1965 W Lumsden Rd, Brandon, FL 33511 United States of America

Open Today: -

Quick Facts About Fantastic Nails & Spa

Fantastic Nails & Spa has received a mix of positive and negative reviews from customers. It is important to analyze these comments and extract the strengths and weaknesses of the establishment. Based on the comments provided, the following strengths and weaknesses can be identified:

Strengths: 1. Skillful and patient staff: Multiple customers mentioned that the nail technicians, such as Heather and Helen, were skilled and took their time to provide excellent service. They were able to address specific concerns and deliver satisfactory results. 2. Attention to detail: Customers appreciated the attention to detail shown by the staff, particularly when it came to cleaning and trimming natural nails. This attention to detail contributes to a high-quality final result. 3. Friendly and welcoming atmosphere: Several comments highlighted the friendly and welcoming atmosphere of Fantastic Nails & Spa. The staff were described as friendly and the spa was described as having a positive energy. This creates a pleasant experience for customers. 4. Positive feedback on service: Many customers expressed satisfaction with the outcome of their manicures, specifically commenting on how good their nails looked even after a significant period of time. This indicates that the technicians are capable of providing long-lasting and aesthetically pleasing results.

Weaknesses: 1. Inconsistency in service: One negative review mentioned that the services provided were not consistent, with some experiences being highly satisfactory while others were disappointing. This suggests a lack of consistency or quality control within the establishment. 2. Pricing concerns: Another negative comment pointed out that the establishment was considered overpriced for the level of service provided, and some customers felt that they did not receive value for their money. 3. Maintenance and appearance of salon: One negative review criticized the salon, describing it as old and poorly maintained. This suggests that the physical aesthetics of the salon may be lacking, potentially impacting the overall customer experience. 4. Issues with time management: There were multiple complaints regarding long waiting times and double booking of appointments, which resulted in customers feeling neglected and unimportant. This indicates a lack of efficient time management and respect for customer's time.

In conclusion, Fantastic Nails & Spa receives positive feedback in terms of skilled and patient nail technicians, attention to detail, friendly atmosphere, and positive outcomes. However, negative feedback regarding pricing, inconsistency in service, maintenance of the salon, and issues with time management should not be overlooked. These weaknesses could potentially impact the overall reputation and customer satisfaction of the establishment.

Best TL Reviews

I was sent here by my friend . Ms. Heather did my nails for me for my birthday and the whole time she was so sweet and patient. She also took the time to trim and clean under my natural nails and was very detailed with the process. I am pretty ocd when it comes to my nails and she had no problem correcting any concerns I had and the final results were beautiful! The energy is great and I have officially found my new nail tech !! ???????? Thank you Heather !! I’m obsessed with them !

This establish is TRASH. They are overpriced for the level of service they provide and the salon is old and not well maintained. There is nothing exceptional about this place. 0/10 recommend. I got a gel manicure, and it’s lumpy and polish does not cover my nail bed. My daughter got a full set and the nails are thick, does not look professional at all. I’m so mad I wasted my money.

I was a walk in but they were able to take me in right away for a manicure with dip powder. This was my first time getting dip powder and I'm very happy with the results. She did a great job on my nails. Highly recommend.

I recommend! Nails spa is clean and staff are so friendly. Heather do great job

Best nails I have had in many, many years! I waited a week to post a review because I wanted to see how they held up, I am very rough on nails alot of cleaning and hand washing! I am amazed how good they look, no fading or broken or chopped nails. She did a great job and took her time while must nail techs are in a hurry and I feel rushed. I got exactly what I wanted as far as the shape and color highly recommended, I wish I knew her name so I could post it but I will get it next time!

I loved my nails they came up to $65 and I got a full set. I love this design because it’s aesthetic and I love the lady who did it<3my hands are a little dry.

Update!!! I came in not 2 days ago and I was rushed out and payed over $100 for nails that already broke. Im very upset. So much for money well spent. (3 years ago) I come to the shop early in the morning with no appointment. Helen did my nails for me. She was very catering to the vision I was looking to achieve. She was quick and did a wonderful job. I have never got so many complainant on my nails and its all thanks to thia shop. I will defiantly return!!!

**If you love wasting your time and money**

I’ve been a customer for serval years, and this will probably be the last time I spend my time and money. Linda the nail tech, does not value your time and double books her appointments (greed). First off, I waited an hour, after scheduling an appointment, and not once did anyone acknowledge me to tell me it was going to be a wait. Second off after waiting an hour I didn’t want to spend another hour in that place so I just got a gel polish change and after waiting I definitely didn’t want to get my nails painted. Third off I told her I wanted three coats of gel and she said two was fine. At that point she was then rushing for her next appointment. Lastly I go to pay and they charge me $7 (which I’m sure shes gonna pocket that) for the gel take off. I would’ve gotten my nails painted if she hadn’t taken an hour to just do my nails. They definitely take advantage of people and do not value peoples time. Then the owner was makings lame excuse that prices went up, granted it wasn’t about the price it was the principe. They simply don’t have customer service skills. Spend your money elsewhere!!! Greedy and unprofessional.