Far East

+44 28 7134 2988

153 Spencer Rd, Londonderry BT47 6AH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Far East

The comments provided offer a range of perspectives on the strengths and weaknesses of Far East place. To analyze and provide a comprehensive overview, the comments can be categorized into three main themes: quality of food, customer service, and delivery time.

One of the most frequently praised aspects of Far East place is the quality of their food. Commenters highlight the good food, with one person even stating it is the best Chinese they have had in ages. The salt and chili chicken and beef chow mien were specifically mentioned as outstanding dishes. This positive feedback indicates that Far East place excels in culinary skills and has a diverse and delicious menu.

In terms of customer service, the majority of commenters seem to have a positive experience. One person describes the staff as "always great," praising the girl who took their order for being polite and uplifting. Another commenter mentions a lady who changes her hair frequently but is consistently helpful and provides top-notch customer service. These positive comments indicate that the staff at Far East place are attentive, friendly, and create a welcoming environment for customers.

However, it is important to note that there is a negative comment regarding the woman responsible for taking orders. This commenter criticizes her ability to accurately take orders and suggests she may have a learning disability. This could potentially be a weakness for the establishment if it reflects a consistent issue with taking orders correctly. It may be necessary for Far East place to assess and address any challenges related to order accuracy and ensure all staff are adequately trained.

Another crucial aspect of customer experience is value for money. One commenter praises Far East place for offering good deals and value for money, specifically mentioning a special consisting of two mains and curry sauce for £14.50. This indicates that Far East place provides reasonable prices for their food, allowing customers to feel satisfied with their meal without breaking the bank. Offering value for money is a significant strength for any restaurant and can contribute to customer loyalty and satisfaction.

Delivery time is also mentioned in some comments. One individual had to wait for two hours for their food and expressed dissatisfaction with the wait. While this comment may represent a singular experience, it is worth considering as a potential weakness for Far East place. A long delivery time can negatively impact the overall dining experience and may result in dissatisfied customers. It is essential for Far East place to assess their delivery processes and optimize efficiency to minimize wait times and maintain customer satisfaction.

In conclusion, considering the comments provided, Far East place has several strengths. These include high-quality food, particularly the salt and chili chicken and beef chow mien, as well as positive customer service experiences, highlighted by the polite and helpful staff members. The establishment also offers value for money through good deals and reasonable prices. However, there are potential weaknesses related to order accuracy and delivery time, as suggested by a negative comment. Addressing these weaknesses and capitalizing on their strengths could help Far East place maintain and enhance their reputation as a Chinese restaurant.

Best TL Reviews

Good food and good deals and value for money. Staff always great. 2 mains and curry sauce etc. for £14.50 is good value.

Honestly, the best Chinese I’ve had in ages.

Got the £13 special,

salt and chilli chicken was unreal.

Beef chow mien was the best I’ve ever had.

Curry sauce was perfect.

And the girl on the phone was so polite and up lifting.

The woman responsible for taking orders obviously suffers from some sort of learning disability that prevents her from taking a simple order. I have ordered multiple times and can almost guarantee that I won’t be getting what I have asked for, they are completely incompetent and obviously incapable of doing their job.

Waited 2 hours for food not worth the wait

Really good. Couldn't fault it.

Great food special menus for large numbers everyone enjoyed

Disappointed…Only thing edible in the order was the rice…

Top class grub. Prices are good to and the service is great on because there is a lady who changes her hair all the time and she should be wearing her glasses but don't. Her customer service is the best and she is always willing to help and even has the time to chat to the drunks at the weekends. She deserves a pay rise for bringing in customers and keeping them at Far East