Quick Facts About Five Spice Restaurant
Five Spice Restaurant has received a mix of positive and negative comments. In order to evaluate the strengths and weaknesses of the restaurant, we will analyze each comment individually.
Starting with the positive comments, one customer mentioned that they liked the restaurant on their first visit. They praised the good quality of food and the clean and modern atmosphere. They also appreciated the friendly service and mentioned that they would be returning, making it their new favorite. This comment highlights the strengths of Five Spice Restaurant, including the quality of food, the ambiance, and the friendly service. These factors contribute to a positive dining experience and customer satisfaction.
Another customer mentioned the lovely environment and surroundings of the restaurant. They also enjoyed the food and mentioned that the service was good during their visit. They noted that the restaurant is not cheap but still worth the visit. This comment reinforces the strengths of Five Spice Restaurant by highlighting the pleasant atmosphere, the quality of food, and the good service.
However, not all comments were positive. One customer mentioned their disappointment with a take-away order. They found mold on the cucumbers and received a small portion of lamb chops. They were also dissatisfied with the presentation of the puri and the undercooked edges of the naan bread. This comment points out weaknesses in food quality, attention to detail, and presentation of take-away orders. Such issues can significantly impact the reputation of a restaurant and may discourage customers from returning.
On the other hand, a customer wrote a positive comment about their experience of having an afternoon tea at the restaurant. They enjoyed the delicious food and mentioned that everything was absolutely delicious. They also appreciated the service provided by the staff member named Jody. This comment highlights the strengths of Five Spice Restaurant in terms of providing a delightful dining experience and excellent customer service.
One customer had a negative experience due to the long wait time for their take-away order. They found the manager and bar staff to be rude when they questioned the waiting time. This comment indicates a weakness in terms of customer service and professionalism. Waiting for nearly an hour for food can be frustrating, especially when the staff's behavior is perceived as rude. This negative experience may deter customers from returning or recommending the restaurant.
Another customer had a mixed experience. They mentioned that the food was nice, but they were disappointed with the surroundings. They found the restaurant to be uncomfortably cold and in need of maintenance in terms of decor and toilets. This comment highlights a weakness in terms of the restaurant's ambiance and facilities. While the food was enjoyable, the negative experience with the surroundings can impact overall customer satisfaction.
Lastly, a customer had a positive experience on their first visit. They praised the outstanding food, excellent service, and great atmosphere. They appreciated the attentive and friendly staff. This comment highlights the strengths of Five Spice Restaurant in terms of providing delicious food, excellent service, and a pleasant dining atmosphere.
In conclusion, Five Spice Restaurant has several strengths, including the quality of food, friendly service, and a pleasant ambiance. However, there are some weaknesses that need to be addressed, such as inconsistencies in food flavor, attention to detail in take-away orders, and issues with the surroundings. Improving these weaknesses can enhance the overall dining experience and increase customer satisfaction.
Best TL Reviews
First time here and we really liked it. Good quality good .. in clean and modern atmosphere. Good size portions and friendly service. We will be back .. our new favourite ...
Lovely environment and surroundings with lovely food. Service was good when we went Oct 22. Not cheap but worth the visit.
Very disappointed in our take away tonight. Mould on the cucumbers and 2 tiny lamb chops with no care or attention especially for the £7.50 price. Puri was also soggy dumped on top of the sauce. Naan was undercooked around the edges
Just had the most fabulous Afternoon Tea at your restaurant with my friend. We chose the package which included Prosecco ???? to celebrate our birthdays. Just take a look at our photos. Everything was absolutely delicious. Thankyou to Jody who looked after us. We will definitely be back again soon. Highly recommended xx
Unfortunately I found the wait time for a take away to be far too long. No one wants to wait nearly an hour for food even when it is busy, The manager and bar staff were very rude when I questioned the waiting time. I will not return to this restaurant or recommend. There are much nicer Indian restaurants in the area with better food, better value and more professional staff.
Food was nice but surroundings were disappointing. Even though there wasn't many in you would have still expected it to be kept at a comfortable temperature. It was freezing in there and we had to eat the whole meal with our coats on plus our food went cold before we could finish it, it also needs a bit of tlc regarding decor and toilets etc. However that aside the food was lovely which is the main thing and not too expensive considering the location.
Visited Five Spice for the first time tonight. What a fabulous place, the food was outstanding, the service was excellent and the atmosphere was great. The restaurant was very busy but not rushed; the staff were attentive, professional and very friendly. All in all, a very pleasant evening. We will visit again.
First time visiting after seeing great reviews online, the restaurant is lovely, decorated nicely and very clean, service was great, popadoms were fresh and the sauces and onions were delicious. Unfortunately, the curries and cocktails we ordered were just not that flavoursome, both curries were very bland, the chicken was good quality and the rice was nice, naan bread was not very fluffy. We didn’t complain as felt this was maybe just be down to our personal taste as there were many other diners there that seemed very happy.
Place Pictures
Five Spice Restaurant Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Kids' menu
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Late-night food
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 02:00 AM |
|---|---|
| Tuesday | 09:00 AM - 02:00 AM |
| Wednesday | 09:00 AM - 02:00 AM |
| Thursday | 09:00 AM - 02:00 AM |
| Friday | 09:00 AM - 02:00 AM |
| Saturday | 09:00 AM - 02:00 AM |
| Sunday | 09:00 AM - 02:00 AM |
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