Fortune House

+44 1772 889333

57 Fishergate Hill, Preston PR1 8DN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fortune House

Fortune House is a Chinese takeaway located in Preston. Based on the comments provided, there are several strengths and weaknesses that can be identified.

One strength of Fortune House is the consistent quality of their food. Multiple comments mention that the meals are always made and prepared perfectly, and the taste is very satisfying. Customers have ordered the same meal repeatedly and have never been disappointed. This consistency is important for building customer loyalty and ensuring repeat business. Another strength mentioned is the friendly and pleasant owner. The staff is always friendly and helpful, creating a positive dining experience for customers.

Another strength of Fortune House is the reasonable prices. Multiple comments mention that the dishes are of good quality and reasonably priced. This makes the food accessible to a wide range of customers. The comments also recommend certain dishes, such as the salt and pepper ribs and the crispy chicken with spring onions, implying that Fortune House has standout dishes that customers enjoy.

However, there are also weaknesses mentioned in the comments. One customer had a negative experience when trying to substitute the chips in their meal. They were charged more than expected, leading them to feel ripped off. This indicates that there may be some inconsistency in pricing or communication about substitutions. Additionally, one customer mentioned that they tried a dish that was only "ok" and another dish that was "absolutely horrible." This raises concerns about the overall quality and consistency of the food at Fortune House.

Another weakness mentioned is the need to collect the food rather than having a delivery service. While some customers appreciate the efficient and timely service, others miss the experience of dining in and find the need to collect their food inconvenient. This could limit the potential customer base to those who are willing and able to pick up their orders.

In summary, Fortune House has strengths in terms of consistently delicious food, reasonable prices, and friendly staff. However, there are some weaknesses in terms of pricing inconsistencies, variable food quality, and the lack of a delivery service. These weaknesses should be addressed in order to improve the overall dining experience for customers and attract a wider range of clientele.

Best TL Reviews

Not much of a review to give this takeaway justice as I order the same meal everytime salt and pepper chicken wings, salt and pepper ribs + hot and sour soup. Always made and prepared perfectly and very tasty never disappointed and owner very pleasant too.

Ordered chicken szechuan with chips which is £6.00. After about 5mins later I said can you substitute the chips with salt and pepper chips and the guy said yes. Now salt and pepper chips is £2.90 now normal chips is £1.80. The difference is £1.10 so i should be charged £7.10 but got charged £8.90 so £1.80 more. If he would have said we don't do substitutes then I would have ordered separately and could have got an extra chips for the same price. What a RIP off in this economic climate ????

Great service with a smile..Quality dishes and reasonable prices Recommended.????????

Easily one of the best Chinese restaurants in Preston. Staff are always friendly and helpful, food is always amazing. Try the salt and pepper ribs. Just be prepared to collect your food, but it's worth it.

I like the dude behind the till. He is just the friendliest fellow you could imagine

Best chips and curry sauce in Preston IMO

First went to Fortune House over 10 years ago when we moved to the area and it was well located on the way home from work. We normally use the delivery service these days, which is always good and the time they say is the time you get. I have to say I do sometimes miss calling in as it’s so friendly. We were wondering last week how many times we have ordered. It must be a couple of hundred times. We have never had a bad meal in all that time. Everything is consistently good. We always go for the Chinese menu. Crispy chicken with spring onions is always a favourite but there’s nothing we’ve ordered I’ve not liked. Far better than anywhere you can order from the likes of Just Eat in the PR1 area. Looking forward to the next 10 years. Thank you.

Tried a Chinese dish. Was ok. Couple of nights later thought I’d go for the ‘fresh’ fish and chips. Absolutely horrible! The ‘fish’ was one of those oblong shaped frozen things that you can buy from Farmfoods for £1.50 for a pack of six. Never again