Master Chef

+44 1782 817777

611 High La, Stoke-on-Trent ST6 7EP United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Master Chef

Master Chef Place, based on the comments provided, has both strengths and weaknesses that can be evaluated.

Starting with the strengths, one comment mentions that the fish and chips at Master Chef Place are the best they have had in a long time. Another comment praises the speed at which the chip shop gets through orders, resulting in minimal waiting time. The food is described as amazing, cooked fresh daily, and the service is commended for its quality and friendliness. The portion sizes are also highlighted as generous, offering good value for money. Additionally, the chips are highly recommended as being perfectly cooked and not greasy.

On the other hand, there are notable weaknesses that should be addressed. One customer had their order overlooked, which resulted in a delay in receiving their meal. Furthermore, the same customer experienced undercooked batter on their fish and chips, rendering it completely inedible. This issue led to indigestion after eating the partially cooked parts of the meal. Another negative comment states that the portion sizes were reduced due to an incident witnessed by the customer's wife, where the owner's daughter or relative told an employee to remove meat from their order and replace it with chips from the hot box. This behavior was described as disgusting, and the customer felt deceived and dissatisfied.

In terms of recommendations for improvement, it is essential for Master Chef Place to ensure that all orders are properly attended to and prepared according to the highest standards. Issues like overlooked orders and undercooked food can greatly impact a customer's experience and should be promptly addressed. Adequate training and supervision should also be provided to prevent any questionable behaviors or practices in the kitchen. Additionally, maintaining consistency in portion sizes is crucial, as customers expect the same quality and quantity each time they dine at an establishment.

On the positive side, the chip shop should continue to focus on their competitive advantages, such as their speed in processing orders and their friendly service. These aspects contribute to a positive customer experience and should be maintained and improved upon if possible.

In conclusion, while Master Chef Place has strengths in terms of the quality of their food, speed of service, and friendly staff, there are notable weaknesses that need to be addressed. These include issues with overlooked orders, undercooked food, and questionable practices in the kitchen impacting portion sizes. Taking steps to address and rectify these weaknesses will help Master Chef Place provide a better experience for its customers and improve its overall reputation.

Best TL Reviews

My order was overlooked; once I had received my fish and chips, I took it home only to find that the batter was seriously undercooked and completely inedible. After eating the parts of the meal that I thought were cooked I had terrible indigestion which I put down to my not spotting all the undercooked parts of my meal.

This is the last time I will have anything from here; £20.70 for 2 inedible meals!

Best fish and chips that we have had for a long time, second visit,first was a pudding also excellent. Can not fault,do not go to our local chippy, rubbish served there.

One of the best chip shops in Stoke-on-Trent. They are always busy but the speed that they get through orders is very impressive keeping your wait to a minimum.

Just here for tea, usually the portion sizes are really good and value for money is brilliant, but tonight as the young lady was doing our order my wife witnessed the owners daughter or relative telling the young lady to remove meat from our mixed house special and put chips back into the hot box from the portion she dished out. I realise times are getting tough but seriously the potion sizes we have this evening compared to other times we've been are way below par and I feel like iv been had for a mug.

Needless to say we won't return to Master Chef in a hurry. Disgusting behaviour from the owners daughter or relative.

Amazing food and quality service. Very friendly and everything cooked fresh daily. ???? ????????❤️❤️

I reviewed Mister Chef during the summer and scored low because of a chicken portion being just bone. The owner did ask me to pop in but I only did recently and I feel it right to commend the pwner and the staff, excellent foid second time around and will be going back when passing again. Top takeawy.

Quick service, staff lovely. Be sure to order fish etc. as soon as you walk in to minimise wait time. Food overall good. Potions are big for the price.

As ever service was great and chips were the best around (not greasy and cooked properly).