Golden Fry

+44 1388 450587

29 Maude Terrace, Dale St, St Helen Auckland, Bishop Auckland DL14 9BD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Fry

Golden Fry Place is a local chippy that has received a mix of positive and negative comments. In order to assess its strengths and weaknesses, it is important to analyze the comments provided.

One of the main strengths of Golden Fry Place is the generous portion sizes and value for money. A customer mentions that the 18" wrap was packed with a substantial amount of meat and chips, and two people struggled to finish it. This suggests that customers get a good amount of food for their money, making it a cost-effective option for those looking to satisfy their hunger.

Another strength highlighted by a customer is the taste and quality of the food. Despite some negative comments about certain items, such as the chips, many customers mention that the fish is "absolutely beautiful" and the pizzas are "very tasty." These positive remarks indicate that Golden Fry Place has the ability to deliver delicious food on certain items, which can attract customers who value taste and flavor.

Cleanliness is another strength that is emphasized by a satisfied customer. They mention that the establishment is "incredibly clean," which can be an appealing aspect for potential customers who prioritize hygiene and sanitation.

On the other hand, there are several weaknesses that are raised in the comments. The first and most concerning weakness is the issue of hygiene. A customer notes that a staff member was not wearing a hat while cooking and appeared to be filthy. This raises concerns about food safety and adherence to hygiene standards. Another customer mentions that the chips were "oozing with grease," which suggests that there may be a problem with the cooking methods or quality control in the kitchen.

The issue of incorrect orders is mentioned in two separate comments. One customer received wrong pizzas and was denied a refund, while another customer had their order misunderstood and was not provided with the correct items. These incidents reflect a lack of attention to detail and customer service, which can be off-putting for customers who expect accuracy and professionalism in their orders.

Some customers also raise concerns about the owner and the shady practices happening in the establishment. One comment mentions that the owner is "dodgy" and sells cigarettes and vodka from behind the counter. This implies that there may be illegal activities taking place within the premises, which can damage the reputation of the business and deter law-abiding customers.

In conclusion, Golden Fry Place has both strengths and weaknesses. The strengths include generous portion sizes, good value for money, positive feedback on taste and quality of certain food items, and the cleanliness of the establishment. However, there are notable weaknesses, such as a lack of hygiene standards, incorrect orders, and allegations of illegal activities. These weaknesses need to be addressed in order for Golden Fry Place to improve its overall reputation and attract a wider customer base.

Best TL Reviews

A man came from out the back and his clothing and hair were filthy no hat on while cooking either

Food was disgusting went straight in the bin

Also selling dodgy stuff from behind the counter fags and vodka

Dodgy owner obviously

Never ever go here it's a dump

Use this chippy every couple of weeks when I'm in the area chip butty with kebab meat is a must came today got the 18"wrap what can I say lovely as usual amount of meat chicken and chips in the wrap was unreal well worth the money 2 of us shared it and struggled to finish it bargain for the money keep up the good work guys ????can't recommend this place enough cheers

ordered my food and they sent me wrong pizzas with no garlic what i payed for. after she had a fight with man why on phone to me about my wrong order she than made excuses up saying they had no more pizza bases and was a wast of time them sending my garlic out. and fused to give me a refund

Ordered on the Thursday for 15 pizzas for a surprise birthday party @7pm on the Saturday...they delivered spot on time and they were all very hot and very, very tasty , everyone asking where they came from. Thank you all at the golden fry for such great service and quality food ???? ???? ???? ???? ????

CASH ONLY, only went here cause it was near Tesco, chips were alright sausage was lovely 18" wrap could feed loads but got order wrong (they misheard me when I asked about it) apart from that was cheap as it should be!

Will NEVER eat here again it was disgusting the pie was as dry as anything and when I called and complained and said no way had it only been heated once I was pretty much told I’m lying and there is nothing wrong with it the chips were oozing with grease this place needs shutting down if I could give it a zero I would

Favourite takeaway now, we drive from out of town just to go as they dont deliver to us. Pizzas are beautiful and the cheesy chip wrap is gorgeous. Really good value for money and incredibly clean- highly recommend!

The fish is absolutely beautiful but sadly the chips let them down. Plenty of them but mostly small hard sharp pieces but all in all probably the best chippie in the area.