Golden Fry

+44 20 3581 8873

Hartforde Rd, Borehamwood WD6 5HY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Fry

Golden Fry Place, a fish and chip shop located in Borehamwood, has received both positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to analyze these comments and assess the overall customer experience.

One of the main weaknesses highlighted by customers is the decline in food quality since the change in management. Multiple comments mention that the food quality is bad and that customers have experienced illness after consuming their products. This raises concerns about the hygiene and safety practices of the establishment. The fact that customers and their children were sick for a week after ordering a medium cod and large chips indicates a serious problem in food handling or ingredients used. This issue is particularly concerning as it directly impacts the health and well-being of customers.

Another weakness highlighted in the comments is that not everything is halal, despite the establishment being marketed as halal. This raises ethical and religious concerns for customers who specifically choose to eat halal food. The fact that the fish, chips, and pork sausages are fried in the same oil poses a problem for customers who do not consume pork. Furthermore, the inconsistency in halal options from day to day raises questions about the transparency and reliability of the establishment.

The difficulty in reaching the establishment through phone calls is another weakness mentioned by customers. This lack of accessibility hinders customer experience and the ability to resolve any issues or inquiries promptly. Additionally, one customer mentioned paying for a dish that was not delivered. This reveals a lack of attention to detail and customer service.

However, there are also positive comments about Golden Fry Place, indicating some strengths of the establishment. Customers praise the friendly and welcoming staff, describing them as helpful and professional. Polite and professional service is a crucial aspect of any establishment's success, as it enhances the customer experience and fosters customer loyalty.

In addition, several customers comment on the freshness and taste of the food. The fact that the fish and chips are described as fresh and tasty indicates that the establishment can produce high-quality dishes when it delivers. This strength is further supported by a comment that highlights the cleanliness of the premises, which is an important factor in ensuring food safety and hygiene.

Furthermore, one customer expresses their eagerness for Golden Fry Place to expand to their area, indicating a high level of satisfaction with the establishment. This demonstrates the potential for the establishment to attract and retain customers outside of its immediate locality.

Overall, Golden Fry Place has both strengths and weaknesses. While the positive comments highlight friendly staff, fresh food, and cleanliness, the negative comments about food quality, halal inconsistencies, difficulty in communication, and unfulfilled orders raise concerns about their operations. These weaknesses need to be addressed in order for the establishment to improve and provide a consistently positive experience for their customers.

Best TL Reviews

They have gone downhill since new management , The food quality is bad.. Me and my 12 year old son were sick for a week after ordering the medium cod and large chips to share ...The old management used PROPER QUALITY products while this NEW manager trys to do everything on the cheap :/ Please Avoid if your attempting to order this it isnt worth it for your health..

************ BEWARE NOT EVERYTHING IS HALAL *************

I just called them to confirm what is Halal and the person I spoke to said that the fish, chips and pork sausages are fried in the same oil.

The chicken today is not Halal as he couldn't get it from the Halal butchers. So he purchased non-halal chicken so they can make a profit. What is Halal changes day-to-day.

If only I could give 0 stars

************ BEWARE NOT EVERYTHING IS HALAL *************

The best fish and chip shop in the whole of Borehamwood, it gets my vote every time. Freshly cooked and always polite professional service from all their staff. The owners have been a beacon of hope and light throughout the Pandemic and now need our support through difficult times ahead. Please find it in your heart, to find a way to sponsor this business before it is lost forever and all we are left with is just a memory of what once was. Thank you. ????????

Fab local fish, chip and all sorts of other options take away. Clean. Staff are uber friendly and welcoming.

Can't get through on the phone and paid over £5 for a dish that wasn't delivered.That dish was for two kids, so they had mine instead. The food is edible, but nothing special. Certainly not good enough to pay over £5 extra for. And delivery time on "just eat" says 25 min, when it's more like 45 min.

Update. Still trying to call, and tasted the salad. Tastes like something I would have thrown away 2 days ago.

All i can say is wow. It was my first visit to this place and it was so encouraging to see such a helpful bunch of staff. I was so happy with the food i ordered , so fresh and clean and so tasty.

I don’t live in the area and sincerely hope these guys open a chip shop near me some day as it is the very best one i have ever been to.

Anyone in the area looking for a fantastic fish and chip shop, do not hesitate to visit Golden Fish Fry.

Fish and Chips molto buono. Personale cortese e gentile. Ottima esperienza

Great fish & chips last night. Plus super-quick service. Love this place.