Upton Fish and Chips

+44 1625 611345

6 Westmorland Cl, Macclesfield SK10 3ET United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Upton Fish and Chips

Upton Fish and Chips is a popular fish and chip shop located in Macclesfield. While it has received mixed reviews from customers, there are several strengths and weaknesses that can be identified based on the comments provided.

Starting with the strengths, one of the most prominent advantages of Upton Fish and Chips is the quality of their food. Several customers have stated that the food is really nice, and the fish and chips specifically are described as "great." This positive feedback indicates that the shop has a good understanding of how to prepare tasty dishes that satisfy their customers.

Another strength of Upton Fish and Chips is their extended operating hours. One comment mentions that they are open later than most fish and chip shops, which can be a significant advantage for customers who have busy schedules or like to enjoy a late-night snack. This convenience factor sets them apart from their competitors and can potentially attract more customers.

Additionally, the staff and owners of Upton Fish and Chips receive consistent praise for their friendly and polite behavior. This positive customer service experience can greatly enhance the overall dining experience and leave a lasting impression on customers. It shows that the staff at Upton Fish and Chips prioritize customer satisfaction and are committed to providing a pleasant atmosphere for their customers.

Furthermore, some customers have positively highlighted the cleanliness of the kitchen area. Despite the waiting area being described as a little tatty, the fact that the kitchen is clean suggests that the shop maintains high hygiene standards. This is crucial in the food industry as it ensures the safety and well-being of customers.

However, there are also weaknesses that can be identified based on the comments provided. One recurring complaint is the need for renovations in the shop. The comments mention a tatty waiting area, which can create a negative first impression for customers. Appearance and ambiance play an important role in attracting customers and enhancing their dining experience. Therefore, investing in renovating the shop could significantly improve the customers' perception.

Another weakness highlighted in the comments is the quality of certain menu items. One comment mentions that the gravy and peas were subpar. This indicates that there might be inconsistencies in the preparation of certain dishes, and improvements could be made in these areas to ensure a consistently high standard of food across the board. Additionally, the pricing of certain items is also brought into question, with one customer expressing surprise at the cost of their order. This suggests that the shop's pricing might not align with the value that customers perceive in their products.

Furthermore, there is a mixed review regarding the quality of the chips. While some customers have praised the portions and described them as piping hot, others have criticized them, stating that they taste like reheated chips from the previous day. This inconsistency in chip quality can be seen as a weakness, as it indicates a lack of attention to detail and consistency in food preparation.

In conclusion, Upton Fish and Chips has various strengths and weaknesses based on the comments provided. The positive aspects include the nice food, extended operating hours, friendly staff, and cleanliness of the kitchen. These strengths contribute to the overall positive dining experience customers have had at the shop. However, there are also weaknesses such as the need for renovations, inconsistencies in the quality of certain menu items, and mixed reviews on the chips. Addressing these weaknesses can help Upton Fish and Chips improve their overall customer satisfaction and enhance their reputation in the competitive food industry.

Best TL Reviews

The shop could do with renovations, but the food was really nice and they are open later than most fish and chip shops.

Thick lumpy gravy and peas that look like they've been in a paint explosion! Can someone please show them how to make mushy peas please! £9 for 2 portions of chips, 1 peas and 1 gravy. Wow!

Their Chinese food is fine though.

Staff/owners are ALWAYS lovely and polite! Food is always nice and mostly fresh. From what iv seen the kitchen area is always clean dispite the waiting area being a little tatty.

Great food friendly staff and priced well it’s our go to local Chinese/ chippy

Chips are awful, especially when your paying top dollar for a bag of chips, taste like yesterdays chips re fried

Always piping hot an Great size portions. Great service by all that works there

Really good fish and chips great menu

Upton Fish & Chips on Westmorland Close is the best Chinese takeaway in Macclesfield & is very reasonably priced. Highly recommend..