Thai Rainbow

+44 1543 264209

15 Bird St, Lichfield WS13 6PW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Thai Rainbow

Thai Rainbow Place is a restaurant located on Bird Street in Lichfield that has stood the test of time. Many customers have praised the restaurant for its authentic Thai cuisine, beautiful decor, and attentive staff. However, there have been a few negative experiences reported, which may be important for potential customers to consider. Overall, Thai Rainbow Place seems to have more strengths than weaknesses, as highlighted by the majority of positive comments.

One of the main strengths of Thai Rainbow Place is its authentic and delicious Thai cuisine. Customers have praised the food for being prepared to a high standard and made with fresh ingredients. Some have even claimed it is the best Thai food in the area. The restaurant offers lunchtime deals with 1, 2, or 3-course options, which are considered excellent value for money. This shows that Thai Rainbow Place is focused on providing quality food at affordable prices.

Another strength of Thai Rainbow Place is its welcoming atmosphere and friendly staff. Customers have frequently mentioned the polite and attentive service they received. The overall atmosphere is described as relaxed, allowing customers to enjoy their meals and each other's company. The staff has been praised for their accommodation of customers' requests and adjustments to the food. This shows that Thai Rainbow Place values customer satisfaction and strives to create a positive dining experience.

The restaurant's decor is also a strength, according to customers. The large dining area is adorned with beautiful Thai wood carvings, paintings, and statues, which add to the ambiance and authenticity of the restaurant. This attention to detail in the decor helps transport customers to Thailand and enhances their dining experience.

However, there are a few weaknesses that have been reported by some customers. One negative experience involved a long wait time and disrespectful treatment. A customer claimed to have waited for 45 minutes for a table and then received a dish they did not order. When confronted, the staff did not apologize, leading the customer to leave and dine at a neighboring restaurant instead. This highlights a lack of professionalism and customer service in that particular incident.

Another negative review suggested that the restaurant may treat non-locals unfairly. The customer felt that their treatment was based on their appearance and accent, suggesting a possible bias towards regular customers or locals. This type of discrimination is unacceptable and tarnishes the reputation of the restaurant.

It is important to note that while these negative experiences have been reported, they are not reflective of the majority of customer experiences at Thai Rainbow Place. The majority of comments indicate positive experiences with delicious food, friendly staff, and a welcoming atmosphere.

In conclusion, Thai Rainbow Place has several strengths that make it an appealing restaurant. Customers have consistently praised the authentic Thai cuisine, beautiful decor, and friendly staff. The lunchtime offers are considered excellent value for money, and the restaurant strives to meet customer requests and preferences. However, it is vital to address the negative experiences that some customers have had, such as long wait times and disrespectful treatment. Overall, Thai Rainbow Place appears to be a popular choice for those seeking a taste of Thai cuisine in Lichfield, but it is important for potential customers to be aware of the reported weaknesses and make their own judgment accordingly.

Best TL Reviews

Lichfield, Bird Street and Thai Rainbow have been together for as long as I can remember. It is only today I chose to step inside and see why it has stood the test of time.

It does what many good restaurants capture, a taste of its culinary origin. The large dining area is studded with beautiful Thai wood carvings, paintings and statues.

The lunch time offers are excellent value for money. There are 1, 2 and 3 course options. Food is prepared to a high standard and arrives at the in a timely fashion. Service is accurate and humble.

Took my wife out to dinner here. The staff were polite and attentive, and the overall atmosphere was relaxed and friendly. The food was well prepared, beautifully presented, it we both enjoyed the meal. Overall, a relaxed and friendly atmosphere meant we could enjoy each others company and the food. I highly recommend the Thai Rainbow.

Had a super lovely meal here on a Friday night. They were very accommodating as we hadn’t booked a table and still managed to seat us straight away. We had two starters and shared a main all of which was delicious. We asked for adjustments to the food and it came hot and as ordered. We will definitely be back!

Food is hands down the best thai food around. Been so many times and it never falters.

One of the (if not the) worst experience ever!!

Horrible experience. I was alone on a Friday evening. I do understand that Friday evenings are crowded but Instead of politely declining me a table, they offered me one (well, not like we have anything to lose). Then they made me wait for 45 minutes. I was polite and patient enough to wait but then it was absolutely disrespectful to serve me a dish I never ordered just to get rid of me. To my absolute surprise they also knew they were offering me a dish I never ordered. They probably assumed I wouldn’t get to know. When I confronted and told them it’s not what I ordered, there wasn’t any apology. They were happy to let me go after making me wait 45mins. So yeah, waited 45 mins and then walked out to go into a restaurant next door. The restaurant next door highlights the hospitality of UK I have always experienced. This one was a shocker. If getting humiliated isn’t for you, avoid this place.

If you aren’t a local avoid this totally. They exactly knew what they were doing, I do not appear a local and neither do I have a British accent. So i obviously wouldn’t be a regular customer and they thought it was absolutely okay to treat me the way they did.

Also, if you are a local and don’t think it’s okay when people are mistreated based on such factors, and bring disrepute to your city, avoid this place on behalf of us. This is only bringing disrepute to your city.

Excellent asked for chicken red curry not beef but it was soon sorted no problem very apologetic friendly clean nice place food was spot on

Popped in here for a quick lunch, 1st time here & we wasn't disappointed, friendly staff & superb freshly cooked food, highly recommended, great value aswell using their lunch menu options, 5* will definitely be returning

First time visit, tried set menu, very good food, made with fresh ingredients, friendly attentive staff, will visit again