North Palace

+44 1698 747052

77 North Rd, Bellshill ML4 1EP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About North Palace

North Palace Place, based on the comments provided, has both strengths and weaknesses. The strengths include friendly staff, quick service, a popular and busy atmosphere, and some positive reviews of the food. On the other hand, there are weaknesses such as inconsistent food quality, disappointment with certain dishes, issues with delivery and customer service, and mixed opinions on certain items.

One of the strengths of North Palace Place is the friendly staff and quick service mentioned by a customer. This is important as it creates a positive dining experience and contributes to customer satisfaction. Additionally, the fact that the restaurant looks busy is seen as a great sign, indicating that it may be popular and well-liked by many customers.

Another strength is the positive recommendation by a long-time customer who has been going to this place for years. This suggests that there are some consistent and enjoyable aspects of the restaurant that keep customers coming back. The customer specifically mentions the great Chinese food, which implies that there are some standout dishes that are worth trying.

However, there are weaknesses that need to be addressed. One customer mentions a disappointing experience with the beef curry, stating that the curry sauce was too thick, the beef slices were burnt, and there were very few onions. They describe the meal as stodgy, which suggests a lack of balance and flavors. This inconsistency in food quality can be seen as a weakness, as it may lead to a lack of confidence in the menu.

Another weakness is the negative feedback regarding the chicken balls and chips. One customer describes the chicken balls as solid and cremated, indicating that they were overcooked and potentially dry. The chips were also criticized for being overdone. These comments suggest that there may be issues with consistency in the cooking process, leading to some dishes being under or overcooked.

Furthermore, a customer complains about the watery satay sauce and soggy chips, suggesting that there may be issues with the quality and consistency of the sauces and sides. This can be seen as a weakness as it detracts from the overall enjoyment of the meal.

Additionally, there is a comment mentioning an issue with the delivery of an incorrect order. Although the customer was able to get a refund, they state that they are now barred from ordering from the restaurant again. This indicates a lack of effective customer service and a failure to rectify the mistake appropriately. This can be seen as a significant weakness, as it negatively impacts the customer experience and may discourage repeat business.

In conclusion, North Palace Place has strengths such as friendly staff, quick service, a popular atmosphere, and positive recommendations. However, there are weaknesses relating to inconsistent food quality, disappointment with specific dishes, issues with delivery and customer service, and mixed opinions on certain items. These weaknesses need to be addressed in order to enhance the overall dining experience and maintain customer satisfaction.

Best TL Reviews

Was ok I only went in for some spicy chicken wings they were OK. Staff friendly enough and was ready quick

Great Chinese

Been going here for years, highly recommend it

Beef curry -curry sauce too thick- very little onion, beef slices - some burnt. Very stodgy meal. Overall a bit of a disappointment ????

Chicken balls were very crispy, solid cremated. Chips were ok, a bit over done too. Lemon sauce for the chicken was OK.

Satay sauce was pure watery use ur imagination to wat it looked like chips were soggy waste of money

Food was excellent not a place am used to as I'm very fussy but got to say it gets pass marks looks very busy which is great sign too

Absolutely amazing food tastes good the only thing I don’t like is the salt and chilli chips but everything else is amazing best Chinese I’ve got would recommend

Ordered a beef curry was sent said curry and another dish told delivery driver order was wrong asked and got money refunded but now I’m barred from ordering from them again terrible customer service won’t be back