Top Friers Fish Bar

+44 20 8309 6323

6, Invicta Parade, High St, Sidcup DA14 6ER United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Top Friers Fish Bar

Strengths: - Tasty and well-seasoned chips - Friendly and welcoming staff - Good value for money - Full of flavor grilled kebabs - Always hot and fresh fish and chips - Accommodating and responsive to customer requests - Willingness to go above and beyond for customer satisfaction - High-quality fish comparable to coastal and northern establishments

Weaknesses: - Small portions of food - High prices - Inconsistent quality of chips on some days - Not accepting card payments - Not being available on Uber Eats anymore, disappointing loyal customers - Unreliable delivery service through Uber Eats, leading to cold food upon arrival - Rude and unhelpful staff when faced with a delivery mistake - Lack of customer care and response to a complaint about a missing order

Top Friers Fish Bar has several strengths that contribute to its positive reputation. Customers appreciate the tasty and well-seasoned chips, which are described as both good and full of flavor. The staff are consistently described as friendly, lovely, and always with a smile. This adds to the welcoming atmosphere of the place, creating a positive dining experience for customers. The prices are also mentioned as reasonable and reflect good value for money, making the establishment accessible to a range of customers.

Another strength highlighted by customers is the flavorful grilled kebabs. The comment mentions that all the kebabs are full of flavor and the restaurant always listens to special requests or notes. This attention to detail and the ability to accommodate customer preferences contributes to the positive experience at Top Friers Fish Bar.

Customers also appreciate the hot and fresh fish and chips, which are compared to the quality one would find at the seaside. This indicates that the establishment takes pride in maintaining high standards of freshness. However, there are some concerns raised about the delivery service through Uber Eats. On occasions when the delivery takes too long, the food arrives cold. This is a weakness that reflects the dependency on third-party delivery services and their reliability.

While loyal customers appreciate the food and service at Top Friers Fish Bar, there are also weaknesses that need to be addressed. One recurring weakness is the small portion sizes, particularly in the case of the fish and the lamb shish kebab. This is seen as not providing value for money and might deter potential customers from returning. Additionally, the high prices are mentioned, which can be a deterrent for some customers, especially if they feel that the portion sizes do not match the cost.

Another weakness highlighted by customers is the inconsistency in the quality of the chips on some days. This suggests that the establishment can improve its consistency in delivering consistently good chips with each order. Additionally, the lack of card payment option is a weakness that might inconvenience customers who prefer to pay with cards rather than cash.

One disappointing aspect mentioned by loyal customers is that the restaurant is no longer available on Uber Eats. This is described as gutting and indicates that the restaurant might lose some of its customer base due to this change. Furthermore, in a specific incident, there was a complaint about the rude and unhelpful staff when a delivery mistake occurred. The staff's response of directing the customer to call Uber rather than resolving the issue themselves is perceived as a lack of care and unprofessionalism.

In conclusion, Top Friers Fish Bar has several strengths that contribute to its positive reputation, including tasty chips, friendly staff, good value for money, flavorful kebabs, and high-quality fish. However, there are also weaknesses such as small portion sizes, high prices, inconsistent chip quality, lack of card payment option, unreliable delivery service, and negative customer service experiences. By addressing these weaknesses and building on their strengths, Top Friers Fish Bar can further improve its offerings and customer experience.

Best TL Reviews

Ordered fish and chips and a lamb shish kebab for my husband..on Uber eats Ordered small...well...boy was it small. !! Portion of chips was pretty good..and tasty. 5 pieces of lamb for the kebab! Very small piece of fish. Far too costly for what we had ..but I guess prices have shot up!

Such a lovely family, always so nice. Food is great, we travelled from Essex to have it ????

Do start card payments guys!

Love ❤️

We’ve been ordering here loyally for over a year. The chips can be hit and miss on some days but it doesn’t stop us from ordering repeatedly. All of their grilled kebabs are full of flavour and they always listen to notes. The prices are pretty decent for what you get, great value. Loyal customers who have noticed you’re not on Uber anymore… gutted.

The only fish and chips that can compete with The Blue Dolphin in Hastings. High praise indeed if you've ever tried The Blue Dolphin. Friendly owners, always with a smile and a friendly welcome.

Always hot and fresh fish and chips just like at the seaside. Unfortunately UBER sometimes takes too long to deliver so only then not so hot.

Ordered again tonight Uber didn’t deliver which was so frustrating and annoying but got refunded. Reordered and can’t praise Top Fryers fish bar enough, food excellent as always and they realised Ubers massive mistake and gave me extra fish……Above and Beyond many many thanks ????

I wish I could review the food…

Ordered a family meal costing £50+ via Uber eats and the driver turned up with just a bag of chips!!!

Called the restaurant and they literally did not care. Staff very rude also.

Response was ‘just call Uber’…

Meanwhile our dinner party went hungry….

Do not eat or buy food at the top fryer Sidcup!

Took the effort to order in advance. Was greeted with an acknowledgement for the telephone order. Sat there and waiting for at least 15 minutes to be asked what my order was. Nothing had been ordered ok mistakes are made but don't leave me sitting there for 15 minutes... Won't return.

Really good food and the staff are lovely. You get loads of chips (way too many for me - even on a small portion). The fish is some of the best quality (chippy) fish I've had away from the coast and north of England and would even challenge a lot of those establishments.

The shish kebabs also taste great and a number of the other menu items have not disappointed at all!