Golden House Throckley Chinese

+44 191 264 5611

Newburn Rd, Throckley, Newcastle upon Tyne NE15 9AB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden House Throckley Chinese

Golden House Throckley Chinese place has received mainly positive comments from customers regarding their food and service. However, it is important to consider both the strengths and weaknesses mentioned in the comments in order to form a comprehensive assessment.

One of the main strengths of Golden House is the consistently good quality of their food. Customers have mentioned that the food is delicious and that they have never been disappointed with their orders. This is an important strength for any restaurant, as it ensures customer satisfaction and loyalty. The positive comments also highlight that the staff are friendly and show genuine interest in their customers. This is another strength, as good customer service can leave a lasting impression and encourage repeat business.

Another strength mentioned is the easy and polite ordering process. This is a convenience for customers, as it allows them to quickly and efficiently place their orders. Additionally, the fact that some customers are willing to travel to Throckley specifically for this Chinese takeaway indicates the popularity and reputation of the place.

However, there are a few weaknesses mentioned in the comments as well. One customer mentioned that their order took one and a half hours to be delivered and the food was not up to par. They specifically mentioned that the chicken was rubbery, the rice was dry, and the chips were disgusting. This indicates a lack of consistency in the quality of their food and suggests that they may have experienced an off day.

Another customer mentioned that the sweet and sour pork balls, fried rice, and chips with curry sauce were not good. They specifically mentioned that the pork was horrid and the fried rice tasted like oil. This suggests that there may be inconsistencies in the preparation and cooking techniques used by the restaurant.

Additionally, one customer mentioned that they had a negative experience with their order. They ordered chips and curry, but the chips were not cooked and the curry was too thick. When they returned the food, they were told that there would be no refund. This indicates a lack of good customer service and satisfaction in resolving issues.

In conclusion, Golden House Throckley Chinese place has received mainly positive comments regarding their food and service. Their strengths include consistently good quality food, friendly staff, and easy ordering process. However, there are a few weaknesses mentioned, such as inconsistencies in the food quality, negative customer experiences, and lack of satisfactory resolution to issues. It is important for the restaurant to address these weaknesses in order to maintain their positive reputation and customer satisfaction.

Best TL Reviews

This is by far the best Chinese take away in the North East. Being in throckley it could be seen as a hidden gem that not many people know about but they have the most delicious Chinese food of any Chinese take away I have tried. The quality of the food is always consistent so you know you'll get amazing food every time. Highly recommend this place as there's nowhere else as good as this!

Had meals here for a long time every time the ordering is easy and polite everytime food is always very very good would recommend to anyone

Although we don't live in Throckley we're happy to travel as this is our favourite Chinese takeaway in the area. Food is consistently good and the staff are friendly, they show genuine interest in their customers.

This use to be the best Chinese I had eaten. Ordered chicken balls, fried rice, bean sprouts and curry sauce. 1 and a half hours for it to be delivered. The whole meal went in the bin. Chicken was like rubber, rice was dry, chips were disgusting. £18.80. What a waste of money.

First time trying golden house and it was lovely , food was made quickly and tasted great and staff were nice

Sweet n sour pork balls, fried rice, chips n curry sauce. Pork was horrid, and the fried rice was a mouth full of oil tasting rice. Disgusting tbh. Chips and curry sauce is quite difficult to get wrong, but tbh it was not very good. First and last time......

Gorgeous food. Staff are nice and friendly too. They won't deliver food very far as they don't want their reputation tarnished by cold food. I admired their honesty!.

They are now my chosen Chinese takeaway restaurant

Odered a simple chips and curry from here and the chips were not cooked and the curry was to thick. I was aked to bring them back and when i did i was told that there was no refund! Was told that id left the chips for too long? Was told that instead of collecting them in 10mins and leaving them for 20mins that caused the chips to be hard? Used to be a regular but not now.