Golden Leaf Chinese Takeaway

+44 23 8039 9968

66 Warburton Rd, Thornhill, Southampton SO19 6HQ United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Golden Leaf Chinese Takeaway

Golden Leaf Chinese Takeaway has received a mix of positive and negative comments, which can be used to analyze the strengths and weaknesses of the restaurant.

Starting with the strengths, it is clear that some customers have had pleasant experiences with the takeaway. The "pleasant takeaway" and "friendly service" mentioned in one comment indicate that the staff is courteous and provides a pleasant experience. Another customer mentioned that they love the food and are always happy to order from there. This suggests that the food quality is good and consistent, as the customer is a repeat customer. Additionally, the quick delivery service mentioned in another comment implies that Golden Leaf Chinese Takeaway is efficient in delivering orders promptly.

Another strength is the availability of a wide variety of menu options. One customer mentioned that they have a very good menu, while another praised the tasty and abundant food. Having a diverse menu and providing delicious, abundant food is likely to attract and retain customers. This indicates that Golden Leaf Chinese Takeaway has a strong selection of dishes that cater to different preferences.

Accepting card payments is another strength of the restaurant. This ensures that customers have multiple payment options and can have a convenient payment process.

However, Golden Leaf Chinese Takeaway has some weaknesses that are highlighted in the negative comments. One customer describes the food as "absolutely disgusting" and mentions receiving a load of nasty food. They specifically mention the sweet and sour dish, which had an overpowering taste of Worcester sauce. This suggests that the quality of the food may not be consistent or up to standards.

Another negative comment raises concerns about the delivery time, stating that it took over an hour and a half for the order to arrive. This indicates that the restaurant may struggle with timely delivery, which can be a major drawback for customers who expect their food to be delivered promptly.

The comment about being overcharged regularly is another weakness of Golden Leaf Chinese Takeaway. The customer claims that they have been overcharged on every order they have placed in the last 10 times. This indicates a lack of transparency in pricing and raises concerns about the restaurant's integrity. Overcharging can lead to a loss of trust and dissatisfaction among customers.

Another comment mentions the presence of a black hair in the salt and pepper chicken dish, which highlights issues with food hygiene and quality control. This not only affects the taste and enjoyment of the meal but also raises concerns about the overall cleanliness and hygiene standards of the restaurant.

In conclusion, Golden Leaf Chinese Takeaway has strengths in terms of its friendly service, tasty food, quick delivery, extensive menu options, and accepting card payments. However, weaknesses include inconsistent food quality, long delivery times, regular overcharging, and potential issues with food hygiene. It is important for the restaurant to address these weaknesses in order to improve customer satisfaction and maintain a good reputation.

Best TL Reviews

Never in my days have I had such a disgusting excuse for a Chinese takeaway kung-po salt with i think it might have been chicken along with i believe its called chicken curry that was scraped out a toilet they also had the cheek to raise their prices, please do not order from this rip off outlet be warned!!!!

Pleasant takeaway friendly service would use again

Well what can i say i order from here and love the food always happy to help , good on the phone and good delivery service.

Thanks guys ????????

Absolutely disgusting food! Spend a good £25 pound and received a load of nasty food. The sweet and sour tasted like there A lot of Worcester sauce far to much, not even sure it’s meant to have that. Rice was so hard and dry could knock someone out. Ordered some special fried rice with half portion as the cheaper rice and had raw meat with veg that I didn’t ask for. My dog literally turned his nose up at it so imagine how we’re feeling! Not again will I ever order from this nasty Chinese. Still hungry after ordering.

First took over an over an hour and half to arrive. We received bland tasteless food! The sweet and sour spare ribs were just pure fat, no meat and were vile tasting, the salt and pepper chicken was hard and tasteless with a black hair in it!!! the duck was tasteless! The only good think about this order was the prawn crackers, chips and cans of coke. Won't be ordering again!

Ordered from this take away on 2 occasions recently and both times the food has been amazing. Very tasty, plenty of it, reasonably priced and delivered very quickly. Many thanks. Compliments to the chef.

Regular customer and great food. The catch is, every, single, time, they over charge. Not once, not a couple of times, I mean, every, single, time, without fail, at least the last 10 times. My advice is, total your order from the menu, then phone it through, get them to give you the price, then tell them it's wrong and check again, they then give you the proper price.

Regularly use them to deliver us dinner for the last 10 plus years. The food has always been outstanding and we have never had a complaint. They accept card payments and have a very good menu.