Crosby Lakeside Adventure Centre

+44 151 966 6868

Crosby Coastal Park, Cambridge Rd, Waterloo, Liverpool L22 1RR United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About Crosby Lakeside Adventure Centre

Crosby Lakeside Adventure Centre is a popular destination for dog walkers in the area. The cafe at the center is seen as a perfect stop-off for regular beach and park dog walkers. It opens early, even on days when other establishments are closed in the winter. This is a strength because it shows that the center is accommodating and aware of the needs of its customers. The staff are described as genuinely welcoming, which is another strength as it creates a positive and inviting atmosphere for visitors. The setting of the cafe is spacious, clean, and attractive, which adds to the overall experience of visiting Crosby Lakeside Adventure Centre.

One of the strengths that stood out in the comments is the excellent coffee and cake served at the cafe. Customers appreciate the quality, quick service, and reasonable prices of these items. This is a significant strength as it attracts customers and keeps them coming back. The fact that dogs are also well catered for in the cafe area is another positive aspect, as it shows inclusivity and consideration for all visitors.

However, there are also weaknesses that need to be addressed. One of the common criticisms in the comments is the inconsistency in service. Customers mention slow service and a lack of training among the staff. This is a weakness that should be addressed by the management to ensure a consistent and efficient service for all customers.

Another weakness mentioned in the comments is the lack of transparency in pricing. Customers were not given a drinks menu and found the prices to be more expensive than before. This lack of clarity and inconsistency in pricing can be off-putting for potential customers, and it is important for the center to address this issue to avoid any negative perceptions.

The quality of the food is another weakness highlighted in the comments. Customers mention receiving low-quality food, missing items in their orders, and poor taste. These negative experiences can significantly impact the overall perception of the center and deter potential customers from returning. It is crucial for the management to take these feedbacks seriously and work on improving the food quality and overall dining experience.

Another criticism mentioned in the comments is the limited portion sizes and lack of accompaniments for certain dishes. Customers felt that they were not getting value for money, and this can be seen as a weakness as it creates a negative perception of the pricing and portion sizes offered at the cafe.

In terms of ambiance, the comments were mixed. While some customers found the setting of the cafe to be pleasant and welcoming, others mentioned a lack of cleanliness and disorganization. These criticisms should be addressed to ensure that all customers have a positive and enjoyable experience at Crosby Lakeside Adventure Centre.

In conclusion, Crosby Lakeside Adventure Centre has several strengths such as being a popular stop-off for dog walkers, a welcoming atmosphere, excellent coffee and cake, and inclusivity for dogs. However, there are also weaknesses that need to be addressed, including inconsistent and slow service, lack of transparency in pricing, low-quality food, and cleanliness issues. By addressing these weaknesses, the center can improve the overall customer experience and attract more visitors.

Best TL Reviews

Cafe is a perfect stop off for a regular beach and park dog walker. It opens early including Mon/Tue when everywhere else locally seems to be closed in winter. Staff are genuinely welcoming and the setting is spacious, clean and attractive. Excellent coffee and cake, served quickly and very reasonably priced. My border collie is always welcomed and fussed over - dogs are well catered for in the cafe area - 5 stars, cheers.

The last two times we have been, they have refused to give us a drinks menu even though they have always had one. Then the drinks were more expensive than the last time. I don't understand why they can't display their drinks prices.

The service is slow and inconsistent. They need more training, especially in how to serve customers.

We stopped by for a cup of tea.

The manager was friendly and took us to our table and said someone would be over to take our order. It then took twelve minutes for someone to come over even though there was plenty of staff.

As there were no menus on the tables we ordered two teas, a pot of tea arrived with one tea bag in it which made for extremely weak cups of tea.

When I went to pay, the girl on the till who looked rather miserable told me it was £5 which I thought was way overpriced, and with lack of service I paid but did not leave a tip, the girl now looked fairly angry as she passed me my change, maybe because I didn't tip? But I really didn't feel I should with the service we received and the weak tea we were served.

A real shame. Nice venue and lovely setting but terrible service and low quality food. Service was very slow with no knives/forks given and missing items on the order. All very disorganised. The food was very poor. Will only have drinks in future.

Meal very nice would recommend. staff very pleasant.

We only stopped by for a drink . Definitely much better since refurbishment. Staff friendly. Dogs are welcome in the bar , which is great.

First time visiting since the refurbishment had been completed. Service was friendly and efficient, failed to ask if everything was ok l, shortly after serving our food. Chicken club sandwich looked amazing when it was put on the table, the quality and taste was disgusting. The chicken tasted like frozen, boiled and was very greasy. Gem lettuce was wet and soggy. Very poor quality for the prices. I would not recommend or return again. I'd add pictures but is not giving me the option too.

Went on the first week of opening with my daughter. I had the vegan burger, it came with chips £12.50, There were hardly any chips and it was literally just a burger which wasn’t that big and this little thing of chips what was almost empty and nothing else not even a bit of lettuce, thought for the price there was very little.. took photos. The actual burger tasted good but the price and lack of food has put me off going again. Also ordered an oat latte the boy who put it on the table spilled most of it in the saucer and didn’t even offer a napkin never mind to refill the cup Disappointed.