Golden Palace Chinese Take Away

+44 1993 776679

The Neighbourhood Centre, Cogges Hill Rd, Witney OX28 3XY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Palace Chinese Take Away

Golden Palace Chinese Take Away, based on the comments provided, seems to have a mix of strengths and weaknesses. In order to evaluate the strengths and weaknesses, I will analyze the comments individually and provide an overall assessment.

Starting with strengths, one customer mentioned that the duck was lovely. This suggests that Golden Palace Chinese Take Away can produce well-cooked duck, which is a positive aspect of their food. Additionally, the service was described as friendly by one customer, indicating that the staff at Golden Palace Chinese Take Away provides good customer service. Another strength mentioned was that the service was fast, meaning that customers do not have to wait long for their food.

However, there are several weaknesses that are highlighted in the comments. One of the main criticisms mentioned by multiple customers is the quality of the food. It is described as watery, not very nice, tasteless, and not cooked fresh. This suggests that Golden Palace Chinese Take Away may not prioritize the quality and taste of their dishes, which is a significant drawback. Another criticism is the use of frozen duck kits, indicating that the restaurant may not prioritize using fresh ingredients or preparing dishes from scratch. This can result in a diminished overall dining experience for customers.

Another weakness mentioned is the use of excessive vegetables to bulk out dishes, with a lack of the meat ordered. This suggests that the portion sizes and balance of ingredients may not meet customer expectations. Additionally, one customer mentioned that the sweet and sour sauce smelled and tasted like ammonia, indicating a serious issue with food safety and quality control at Golden Palace Chinese Take Away. This is a significant concern as it can impact customer health and satisfaction.

Other weaknesses highlighted include poor management, as the manager refused to speak with a customer regarding a complaint, and the lack of card payment options. These aspects of the customer experience can detract from the overall satisfaction and convenience of dining at Golden Palace Chinese Take Away.

In conclusion, Golden Palace Chinese Take Away has some strengths, such as good service and fast delivery, but there are several significant weaknesses. The main weaknesses include poor quality and taste of the food, the use of frozen duck kits, excessive use of vegetables to balance out dishes, issues with food safety and quality control, and subpar management and payment options. These weaknesses overshadow the strengths and indicate that there are better options available for Chinese takeaways.

Best TL Reviews

We had a big order takeaway with 1/2 pekingese duck, satay chicken skewers, two loys of chow mein and a couple of other bits.

The duck was lovely but they buy those in frozen as kits.

Everything was watery and not very nice at all. The satay had the right amount of chili but the peanut sweet/salt flavour was simply absent. How do you make satay and it not even taste of peanuts?

The chow mein is the worst I've had in a long time.

Honestly the food was really 2 stars but the duck saved the day. Not sure they really ought to have credit for that.

Go to other places, there are MUCH better, especially given how these guys charge more!

Only leaving one star as you must to leave a review.

We should've taken seeing the chef scoffing in the kitchen as a big enough sign to avoid but we were starving and so were the kids so we gave it ago.

Absolutely vile experience this evening, my partner was eating his meal and pulled a huge long grey hair from his mouth. As you'd expect we didn't want to eat anything else. We phoned up and the manager wouldn't even speak with me, made the young lady on the front till speak, she offered to refund the food with hair in. I explained were not eating from unsanitary premesis and I expect full or atleast half a refund for food wasted/ now unedible.. -upon return of left over and untouched food AND HAIR.

The quality of food wasn't great either, seem to bulk dishes out with loads of vegetables and not the meat ordered.

Meat definitely not cooked fresh, noodles banged in the bottom of a box with bland veg and double cooked meat.

Management still wouldn't speak with me anyway, apparently too busy. Wish I'd read reviews on this place first.. absolutely gross. Money grabbers, only take cash too. Went spent 40 pounds and a good 30 pound worth of food was wasted. Management cannot understand why anyone wouldn't want to eat after finding human hair in their food. After actually chewing on it too. Vile!

Also the food only took ten mins to make ... Not always good.

So glad we didn't order the set meal for four with chips. ????

DO NOT EAT FROM THIS PLACE

The sweet and sour sauce smelt really strongly and tasted like ammonia!! There was something seriously wrong with it. So much so the 3 of us ended up throwing everything away and gagging at the smell left behind. When I called to tell them the chef refused to believe me at all. He said it was the same as always.( Ive ordered here before and its never tasted like ammonia!)He refused to believe the genuine severity of it or in fact that there was even an issue. I couldn't be bothered to drive there to prove my point after paying delivery and I didnt want to stink out the car with it so literally just wasted 30 quid! . I would AVOID!.

Recent visit from Newcastle, ordered 2 X chicken chow mein , 1 X chilli beef chow mein , 2x chips and a tub of BBQ sauce. The chicken chow mein was clearly cooked in 2 stages, noodles first added to bottom of the tub, then the blandest and boiled carrots and cabbage with some chicken added to the top was tasteless and had no sauce. The chilli beef chow mein was the same but with a bit of sweet chilli sauce added to it. Wouldn't recommend or visit again and at £32.50 not the cheapest place for food

Ok service is good not to busy and food was above average

We had chips one evening, and I can tell you the chips we had were cooked earlier in the day or even the day before as they where tough as old boots! And tastes of nothing. . Don't order fish and chips from here.

The lady serving was really lovely but the fish & chips I had were not great. The chips were lukewarm and the fish clearly came out of a packet. A real shame as I hear their Chinese scoff is really good. Never mind, I'll live.

Make sure you have cash as don't accept card. Service was friendly and didn't have to wait long for food (not always a good thing). Not overly impressed with food. Duck in yellow bean with cashews...very little duck. Chicken balls were ok. Asked for pot of bbq sauce and have no idea what it was, but most unusual looking and tasting sauce we've ever had. Only went as in area of town but won't be going again.