Quick Facts About Milano Café Oswestry
Strengths:
1. Nicely cooked and reasonably priced food: Customers appreciate the quality and affordability of the food at Milano Café. This is a strength as it attracts customers and provides a positive dining experience.
2. Consistent and excellent coffee: The café is praised for serving the best coffee in town consistently. This is a significant strength as it sets the café apart from its competitors and attracts coffee enthusiasts.
3. Friendly staff with a genuine smile: The staff at Milano Café are described as welcoming and friendly. This contributes to a positive atmosphere and enhances the overall customer experience.
4. Well-suited for takeaway: The café is a popular choice for customers looking for a daily takeaway coffee. This indicates that the café provides convenience and efficiency in its service.
5. Cheaper than chain cafes, better quality: Milano Café offers better quality food compared to chain cafes at a more affordable price. This is a significant strength as it attracts customers seeking value for their money.
6. Bright and pleasant conservatory: The conservatory in the café is described as nice and bright, providing customers with an enjoyable dining experience. This adds to the aesthetics of the place and creates a positive ambiance.
7. Located in a picturesque alleyway: The café's location down a picturesque alleyway in Oswestry's main high street adds to its charm. This can attract customers who appreciate unique and visually appealing locations.
8. Downstairs and upstairs seating: The café offers both downstairs and upstairs seating options, providing customers with flexibility in choosing their preferred seating area.
9. Freshly cooked food: The café is known for serving freshly cooked food, adding to the overall quality and taste of the meals. This can be a significant strength as it indicates that the café prioritizes freshness and quality in its menu.
Weaknesses:
1. Awkward layout and lack of outlook: The café's layout is described as awkward, which can negatively impact the overall dining experience. Additionally, the lack of an outlook may limit the appeal for customers seeking a pleasant view while dining.
2. Inattentive service: There are comments about the staff not asking for orders and being more interested in personal conversations rather than providing attentive service. This can result in customers feeling neglected and frustrated.
3. Lack of attention to detail: Some customers mention that their order was not adequately served, such as multiple items being placed on one plate or the need to make multiple trips to the counter to retrieve their order. This indicates a lack of attention to detail and can lead to customer dissatisfaction.
4. Limited space for prams: Despite being described as having plenty of space for prams, some customers may still feel that the café lacks sufficient space for such accommodations. This can be a weakness if the café is unable to cater to the needs of customers with prams.
In conclusion, Milano Café in Oswestry has several strengths that contribute to its overall positive reputation, including nicely cooked and reasonably priced food, consistent and excellent coffee, friendly staff, and a bright conservatory. However, there are also weaknesses such as an awkward layout, inattentive service, a lack of attention to detail, and limited space for prams. While the strengths attract customers to the café, the weaknesses need to be addressed and improved to ensure a consistently positive dining experience.
Best TL Reviews
The food was nicely cooked and reasonably priced, but it's a rather awkward layout and no outlook. We were in the conservatory, which was nice and bright
The absolute best coffee in the town! Always consistent. Lovely friendly staff with a genuine smile.
My regular place for a daily takeaway coffee, but also my place of choice for their amazing home-made soup or a lunch.
Also cheaper than any of the chain cafes, and better quality.
Nice little cafe/restaurant we found, whilst on a wee spin to Oswestry yesterday (20/7/22). Lovely tasty panini/chips, lovely cup of tea, and lovely staff attending to us! Many thanks
Lovely little cafe located down a picturesque alleyway in Oswestry's main high street. Has downstairs & upstairs seating with a small conservatory type building at 1 side. Staff extremely pleasant & helpful & all food freshly cooked. Very reasonable with a good extended menu for all tastes. Definable worth a visit.
We had the small breakfast with a medium latte. It was as delicious and reasonably priced. We will be coming back soon.
Pleasant staff and service good. Time. Food very good plenty of it. Good choice on menu
Found it by chance and have been back a second time. Best value for money I have found in the area.
Nice little Coffee shop location.
However it could benefit from different staff or staff training.
Never once asked what we would like to eat or drink, Instead the staff were more interested I talking about one of the waiters hair doo.
Then when we ordered 2 teas and 2 slices of cake, I was amazed that the 2 cakes were given to us on 1 plate and had to ask for another plate.
As we were sitting outside in the sun I thought they woukd bring our order out to us, despite staff standing around talking no one offered.
I then had to make 3 journeys back and forth to the counter to get our tea milk jugs and cakes. Not even offered a tray.
Absolutely terrible customer service. More interested chatting to each other.
Lovely, welcoming place. Only cafe in town that has plenty of space for prams. Food is always great and the staff are lovely
Place Pictures
Milano Café Oswestry Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Healthy options
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Kids' menu
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Prepared foods
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 03:30 PM |
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| Tuesday | 09:30 AM - 03:30 PM |
| Wednesday | 09:30 AM - 03:30 PM |
| Thursday | 09:30 AM - 03:30 PM |
| Friday | 09:30 AM - 03:30 PM |
| Saturday | 09:30 AM - 03:30 PM |
| Sunday | Closed |
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