Golden Wheel

+44 151 334 1922

18 Cross Ln, Bebington, Wirral CH63 3AL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Wheel

Golden Wheel place, based on the comments provided, has a combination of strengths and weaknesses that can impact the overall dining experience. In this analysis, we will delve into the various aspects of the restaurant to understand its strengths and weaknesses.

Starting with the strengths, one recurring positive comment is the friendly staff and efficient service. Customers appreciate the quick speed of service, even during busy times, which indicates that the staff are skilled at managing high volumes of orders. The attentive and friendly service enhances the overall dining experience, making customers feel welcome and valued. This strength could potentially contribute to positive word-of-mouth recommendations as it creates a positive impression of the restaurant.

Another strength highlighted in the comments is the affordability of the food. Customers consistently mention keen prices and good value for money, which makes the dining experience attractive for those on a budget. The combination of reasonable prices and generous portion sizes, as mentioned in one comment, adds to the perception of value and could potentially attract a wider customer base.

The wide range of menu choices is also seen as a positive aspect of Golden Wheel place. Customers mention liking the variety of options available, such as special vegetable dishes that include meat and prawns. This demonstrates that the restaurant caters to different dietary preferences and offers options beyond typical Chinese takeaway fare. The availability of such choices can contribute to customer satisfaction and enhance the overall dining experience.

Moving on to the weaknesses of Golden Wheel place, one area of concern raised in the comments is the inconsistency in food quality. While some customers praise the meals as delicious, others express disappointment in the taste and quality. For example, one customer mentions a banquet for two that was described as "absolutely rubbish." Negative reviews often focus on specific dishes, such as an uncooked fish batter, full-fat ribs, average chicken cashew, and tasteless sweet and sour pork. Inconsistency in food quality can lead to a lack of trust and repeat business from customers who have experienced subpar meals.

Another weakness highlighted in the comments is the lack of organization and chaos within the restaurant. Several customers mention random queueing, a lack of names or numbers to identify orders, and an overall disorganized atmosphere. This can lead to frustration and potentially impact the overall dining experience. Customers may become disenchanted with the establishment's lack of structure and feel discouraged from returning.

Additionally, the cash-only policy of Golden Wheel place is seen as a weakness. While the comment acknowledges understanding the reasoning behind the policy, it can still be inconvenient for customers who prefer to pay with alternative methods such as cards or digital payments. Restricting payment options might deter potential customers who do not carry cash regularly.

The outdated appearance of the restaurant is also mentioned as a weakness that could be addressed. Customers suggest updating the place to create a more modern and welcoming atmosphere. The mention of extractor fans to minimize grease smell further emphasizes the importance of maintaining cleanliness and ambiance. An outdated and uninviting restaurant can deter potential customers and impact the overall perception of the dining experience.

In conclusion, Golden Wheel place has several strengths, such as friendly and efficient staff, affordable prices, a wide range of menu choices, and quick service even during busy times. However, the restaurant also has weaknesses, including inconsistent food quality, lack of organization leading to chaotic queues, a cash-only policy, and an outdated appearance. Addressing these weaknesses can improve the overall dining experience, attract more customers, and potentially increase customer satisfaction and loyalty.

Best TL Reviews

Sadly the batter was thick and uncooked on the fish. Chips were ok nothing special. Price was good though

Always good food from here, and friendly staff. Keen prices complete the experience. Special Vegetable is my favourite, as it has meat & prawns in it!!!

Standard Chinese takeaway. The speed of service is incredible! Big portions!!!

Absolute chaos mind, no names, no numbers random queueing, but it seems to work for them!!

Ordered a banquet for 2, £25....absolutely rubbish dont spend yr hard earned money. Hot sour soup ok, ribs full of fat, chicken cashew average, sweesweet&sour pork horrible waste of good money will not go again for definite.... Tell everyone rubbish rubbish tasteless DO NOT GO....

This is the best fish and chip shop in our area. The meals are delicious.

They have good food and we always been going there. Having said that tonight being Friday it was very busy. Very long queues. No system and not organised as to know who's order is next or who has ordered and who has not. Its OK to be busy but NOT OK when I get home and the food is not as before. The smallest fish ever seen in my life. No meat inside just the fried butter.

They get payed CASH ONLY (no need to explain why, we understand) So you have planty of CASH.

PLEASE update the dam place. It will give you more CASH, will look more welcoming and less greese smell (get extractor fans that will strip your pants off). It is time to make it a bit more modern and no more sixities looking business.

Oh and Argos queueing system kidda laa

Fish in breadcrumbs, it is like birds eye fish not chippy fish

Lovely food. Staff friendly and so efficient. No wait even though the shop was very busy. Very popular at lunchtime and I can see why. A good range of choice.