Quick Facts About Grillaz
Grillaz Place is a restaurant located in Preston that has received numerous comments regarding its strengths and weaknesses. Taking into consideration these comments, it is evident that the restaurant has several strengths that contribute to its positive reputation.
One of the first strengths mentioned about Grillaz Place is its amazing customer service. Customers have highlighted the professionalism and helpfulness of the staff, making their experience enjoyable and memorable. This is a crucial factor in ensuring customer satisfaction and loyalty. Additionally, the owner of the restaurant also receives praise for his friendliness and willingness to offer free samples to customers, which creates a welcoming and pleasant atmosphere.
Another strength of Grillaz Place is the abundance of seating available. Multiple customers have noted that there is ample space for customers to dine comfortably, which is essential for both large groups and individuals looking for a relaxing dining experience. The availability of seating allows for a larger customer capacity and reduces the likelihood of having to wait for a table.
Furthermore, the location of Grillaz Place is mentioned as a strength due to the variety of cuisines available in the area. The fact that customers state that Grillaz Place's menu stands out in terms of flavor, spice, and meat options indicates that the restaurant has successfully set itself apart in a competitive culinary environment. This implies that the restaurant offers a unique and distinctive dining experience that caters to the preferences of its target market.
More specifically, the food at Grillaz Place is highly regarded by customers. Numerous comments express satisfaction with the flavors and quality of the dishes. The chicken meat hot plate is mentioned as delicious and full of popping flavors. Customers are impressed with the portion sizes, often finding them generous and suitable for sharing. The menu is also praised for its variety, including hot plates, burgers, and mixed kebabs. The consistency of positive feedback regarding the food suggests that Grillaz Place has successfully maintained a high standard in terms of taste and presentation.
In addition to the food itself, customers appreciate the range of table sauces available at Grillaz Place. The unique flavors of the hot, garlic, and special sauces are commended by customers who have not encountered such blends before. The availability of these sauces enhances the dining experience, allowing customers to customize their meals to their preferences.
The ability to accept payment via card, cash, and delivery service (such as Deliveroo) is seen as a strength by customers. This accommodates different payment preferences and provides convenience for customers who prefer online ordering and delivery. The availability of various payment options ensures that transactions run smoothly and do not hinder the overall dining experience.
Despite the numerous strengths of Grillaz Place, there are also a few weaknesses mentioned in customer comments. One customer expressed dissatisfaction with the pizza, stating that it lacked flavor and had a thin crust. While this is just one comment, it does suggest that the restaurant may need to review and improve its pizza offerings to ensure they meet customer expectations.
Another comment mentioned undercooked chips and below-standard naan bread, implying that there have been instances of inconsistent food quality and service. These experiences have left some customers disappointed and questioning the restaurant's commitment to customer satisfaction. These instances suggest that Grillaz Place may need to address these concerns to maintain a high level of consistency and meet customer expectations consistently.
Additionally, the comment regarding the restaurant only accepting cash may be seen as a weakness by some customers. In today's modern society, the majority of individuals rely on contactless or card payments, and the inability to cater to these preferences may present an inconvenience to some customers. This may deter potential customers who do not carry cash with them or prefer not to use it for payment.
Overall, Grillaz Place showcases several strengths that contribute to its positive reputation. These strengths include excellent customer service, ample seating space, a standout menu in terms of flavor and variety, and positive feedback on the food quality. However, there are also weaknesses mentioned, such as inconsistent food quality, limited payment options, and dissatisfaction with certain menu items. By addressing these weaknesses and building upon their existing strengths, Grillaz Place can strive to further improve the dining experience for their customers.
Best TL Reviews
Amazing customer service, lots of seating, the location full of varied cuisines but Grillaz menu stuck out for its flavour, spice, meat menu.
After watching the review from food troll on YouTube, I tried the chicken meat hot plate. It was delicious, the flavours were popping in my mouth. The portion was huge, enough for 2 people, but a big lad like me had to pace myself.
They have 3 table sauces, hot, garlic and special. They were unique, never tasted that unique blend, special was my favourite.
Definitely try the hotplates, burgers are huge too. 2 lads next to my table are weekly regulars.
They take card, as well as cash and on Deliveroo.
The owner was very nice, he gave me a smashed burger to try. Again the meat was full of flavour not like the dozens I've tried in Manchester, Bradford, Liverpool.
Overall great service, amazing food and more importantly the cost and portion size were spot on.
Have had it a few times lately. Decent seating space. Not a fan of the pizza, wasn’t very flavourful and base a bit thin
The mixed kebab was delicious however. Would recommend this. Well cooked and a fan of the rice. Also loved the rice and chicken and steak - probs my favourite dish. Finally the Philly steak burger was nice too, cooked well and seasoned well
To summarise, the chicken, steak and rice is best, but grilled things also nice, but no pizza
Absolutely amazing food. First time visiting today but definitely not my last time. The food was freshly cooked and plentiful. 12” Meat Feast Pizza - Double Spicy Kebab - BBQ Wings ????????????
I find it strange that some of the comments here have been recycled by some people, seems like a personal problem. Ive personally experience some customers being extremely rude in the way they talk to the staff ….where’s your morals in spreading love and peace in a world of hate??
I’ve been going to this restaurant from the first few days I’ve moved to Preston and I have been going almost everyday ever since. Their service is always on point, the staff are so professional and helpful. The food is delicious and portions are excellent. The Smash daddy burger is Gem and a great place to bring your loved ones for some delicious Pizza. I thank God everyday for blessing the chefs hand and the fabulous staff. I definitely recommend stopping by here whenever you are in Preston
We absolutely loved the food. Highly recommend for the delicious food, care and experience. Mixed kebab, sizzling steak, pulled beef burger, and single kebab with nan. We were passing through on return trip from Scotland to Liverpool.
Visited Blackpool from Bradford and wanted somewhere nice to eat, didn't like what Blackpool had to offer so drove to this place in Preston on way home.
Delicious food, good service, great value.
Burgers and loaded fries are nice but I recommend the mixed grill & and the chicken & steak sizzling hot plate. The mock tails are good value too. Only issue is it's cash only so pop into a cash machine before you get here.
Place has gone downhill. Always have missing items after collecting our order. Undercooked chips last time and this time I ordered chicken and naan today and the naan was below standard and seemed old. Really disappointed with the recent service.
Brought burger meal. The worst oily chips I have ever tried. Apparently the chips come free as complementary. Well you would NOT feed it to a stray dog. Do they even value customer satisfaction? Bet they dont reply!
Place Pictures
Grillaz Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Halal food
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Late-night food
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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Toilets
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Today
Opening Hours
| Monday | 02:00 AM - 09:30 PM |
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| Tuesday | 02:00 AM - 09:30 PM |
| Wednesday | 02:00 AM - 09:30 PM |
| Thursday | 02:00 AM - 09:30 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
How to go there
Location
Places
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