The Queens Head

+44 1782 783208

28 Market St, Kidsgrove, Stoke-on-Trent ST7 4AB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Queens Head

The Queens Head place, based on the comments provided, seems to have a mix of strengths and weaknesses. Overall, it appears to be a pleasant and welcoming pub with friendly staff and a good selection of drinks. However, there is a contrasting negative experience mentioned by one commenter. Here is a detailed analysis of the strengths and weaknesses of The Queens Head place:

Strengths:

1. Pleasant surprise: One commenter mentioned being pleasantly surprised by the pub despite going for a funeral wake. This suggests that The Queens Head place has the ability to create a positive experience even in difficult circumstances.

2. Nice pint of Timothy Taylor landlord: Another positive comment highlighted the quality of the drinks, specifically mentioning the enjoyment of a pint of Timothy Taylor landlord. This suggests that The Queens Head place offers a good selection of well-maintained and satisfying beverages.

3. Excellent service: A comment specifically praised the service at The Queens Head place, stating that it can't be faulted and highly recommending it. This positive feedback reflects a consistent level of quality service provided by the staff, which is likely to contribute to customer satisfaction and loyalty.

4. Reasonable pricing: The pub is commended for its reasonably priced drinks, suggesting that it offers good value for money compared to other establishments. This can attract a broad range of customers and enhance the overall experience.

5. Friendly and chatty bar staff: The bar staff at The Queens Head place are described as friendly and chatty. This contributes to a positive and welcoming atmosphere, making customers feel comfortable and valued.

6. Gr8 atmosphere and entertainment: Another comment highlighted the excellent atmosphere in the pub, suggesting that it is a vibrant and enjoyable place to spend time. The mention of fantastic entertainment on weekends indicates that The Queens Head place offers various forms of entertainment to enhance the overall experience.

7. Basic decor: While not explicitly mentioned as a positive, the mention of basic decor implies a simple and unpretentious ambiance, which can appeal to customers seeking a relaxed and casual environment.

Weaknesses:

1. Unpleasant experience with the male barman/owner: One comment describes an unpleasant interaction with a specific male barman or owner. Allegations of refusal to sell a second pint without explanation and silence in response to a customer query paint a negative picture of the service provided by this particular staff member.

2. Negative assumptions regarding nationality: The same commenter raises the possibility that their Scottish identity may have influenced the barman's behavior. This highlights a potential sensitivity or bias that may exist within the establishment.

3. Limited information on food and other amenities: None of the comments mention the availability or quality of food at The Queens Head place. Additionally, there is no mention of other amenities such as outdoor seating or live sports screenings. This lack of information leaves a gap in understanding the overall offerings of the pub.

4. Mixed reviews on atmosphere: While one commenter praised the atmosphere and entertainment, others simply described it as a good pub to drink and a drinker's pub. This suggests that the atmosphere may not be consistently appealing to all customers, and there may be some room for improvement in creating a more vibrant and inclusive ambiance.

In conclusion, The Queens Head place appears to have several strengths, including pleasant surprises, quality drinks, excellent service, reasonable pricing, friendly staff, and a lively atmosphere with entertainment. However, the negative experiences mentioned by one commenter, along with potential biases and mixed reviews on the atmosphere, present areas for improvement. It is important for the establishment to address these weaknesses and consistently deliver on its strengths to ensure customer satisfaction and loyalty.

Best TL Reviews

Never been there before - only went for a funeral wake but very pleasantly surprised - great little pub

Nice pint of Timothy Taylor landlord enjoyed my visit

Cannot fault the service here, always first class, can't recommend highly enough

Nice little pub. Good selection of drinks, reasonably priced.

Bar staff are friendly and chatty, which is pleasant.

Bar girl in pub served me my first pint asking for second pint 10 mins later male barman / owner refused to sell me it saying one pint is enough please leave asking for an explanation his reply was silence . My only thinking is it was my scottish tongue that put him off . shame really I was thirsty that night and spent a fortune in the crown ... No luck you horrable excuse for a man

Gr8 atmosphere, friendly staff. The place to go for an excellent night out or chill out in the day with friends. Weekends fantastic entertainment

Good pub to drink.

Friendly staff, basic decor, good beer. A drinker's pub.