Quick Facts About Groom Barbers
Groom Barbers Place has received overwhelmingly positive feedback from customers, highlighting several strengths of the establishment. Let's delve into these strengths and weaknesses in more detail.
One of the major strengths of Groom Barbers Place is the professional and friendly service provided by the staff. Customers consistently mention that they have always been pleased with the haircuts they receive. This indicates that the barbers are skilled and experienced in their craft, delivering quality results. The positive comments about specific barbers, such as Mandy and Ben, demonstrate their individual talents and the consistency of their work.
The relaxed environment is another strength of Groom Barbers Place. The comments suggest that the atmosphere is welcoming and comfortable. Jack, the owner, is praised for his friendliness and accommodation towards customers. This creates a positive and enjoyable experience for clients, ensuring they feel comfortable and at ease during their visit.
The barbershop's front of house service is also mentioned as a nice touch. This setup allows the barbers to focus on their work without interruption, while the front of house staff can attend to new customers promptly. This streamlined process contributes to the efficiency of the establishment and ensures that customers receive attentive service.
The flexibility in payment options, accepting both card and cash, is another positive aspect of Groom Barbers Place. This convenience caters to a wider range of customers and eliminates any inconvenience associated with limited payment methods. Additionally, the discount offered to NHS workers demonstrates the barbershop's commitment to supporting and appreciating local community members.
The customers' comments about the staff's knowledge and willingness to share information about hair and head shape suggest another strength of Groom Barbers Place. The barbers appear to be well-informed and able to provide valuable insights to their clients, enhancing the overall experience. This expertise adds value to the services provided and sets Groom Barbers Place apart from other barber shops.
Furthermore, the free reward scheme mentioned by one customer is an additional benefit offered by Groom Barbers Place. This incentivizes repeat business and encourages customer loyalty. The rewards, such as a free hair wash, provide an extra perk for customers, enhancing their overall experience and incentivizing them to return.
While Groom Barbers Place has received overwhelmingly positive feedback, it is important to consider any potential weaknesses or areas for improvement.
One limitation that can be inferred from the comments is the lack of variety in barbers. Although Mandy and Ben are consistently praised for their skills, it is not clear if there are other barbers available at Groom Barbers Place. Having a diverse team of barbers with different styles and specialties can attract a wider range of customers who may have specific preferences or requirements.
Additionally, there are limited negative or critical comments in the comments provided. While this may suggest that Groom Barbers Place is highly regarded by its customers, it also means that there is a lack of constructive feedback or areas for improvement mentioned. Without this feedback, it is difficult to identify potential weaknesses or areas that Groom Barbers Place can work on to enhance its services further.
In conclusion, Groom Barbers Place has several strengths that contribute to its positive reputation. The professional and friendly service, relaxed environment, accommodating owner, talented staff, flexible payment options, and knowledgeable barbers all contribute to the overall positive experience of customers. The free reward scheme is also an added benefit that encourages customer loyalty. However, it is important to note the potential limitations, such as the lack of variety in barbers and a lack of constructive feedback from customers. These considerations are important for Groom Barbers Place to continuously improve and provide an exceptional experience for its customers.
Best TL Reviews
The service is very professional and friendly, and I've always been pleased with the haircuts received. The environment is relaxed and Jack the owner is very welcoming and accommodating. Mandy usually cuts my hair and does a great job. This is the best barber shop on Orpington high street. Chris
Fantastic customer service and a great cut! Mandy also gave me a hot towel shave and trimmed my goatee etc... She was very attentive and I had no razor rash at all.
The front of house is also a really nice touch. It means the barbers can continue with their work uninterrupted whilst front of house can focus on new customers when they walk in.
This place accepts payment by card or cash and they also offer a discount for NHS workers which I think is really great!
Before and after pics attached! I'll definitely be coming back ????
I always go here to get my hair cut. The staff are really friendly and it's a great local place where they give you very personal service, unlike the numerous barber's in the highstreet
Just had a haircut with Ervis, (I thought he said Elvis through the mask but reading reviews corrected me.) what a great guy. Had a fantastic chat and, more importantly, an awesome haircut and shave.
I walked in just expecting a bog standard shave but came out feeling great and I highly recommend this place to all looking for great service while getting a haircut.
Love this place! Jack is always extremely welcoming and accommodates me well everytime I call up to book an appointment around my busy schedule. Ben provides a great service cutting my hair and always gives me what I ask for. Perfect hair cut. Thank you!
Great Customer service here!????????????
I found out more in my first visit about my own hair and head shape than I have in all of the others I’ve had combined.
I’m a relatively new customer having had 2 visits so far but both have been very pleasant and ended with me leaving with a haircut I’m more than happy with.
I would highly recommend!.. they also have a free reward scheme which involves customers earning rewards based on what number visit they are on.. I think it’s a free hair wash next time I visit for me????
I have just had a perfect scissor cut by ben in groom barbers. The service was fantastic all staff were very friendly we had a great conversation all in all the experience was great. I will definitely be going back to groom barbers.
Best barber shop by far. The environment and ambiance was good.
Ben who cut my hair was very passionate on what he does. Very meticulous and he gets what the customer wants for their hair. He’s not rushing and made sure that everything is symmetrical and nicely cut.
I highly recommend this barber shop and Ben the barber. ????????????????????????
-ian
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Groom Barbers Info
Amenities
Health and safety
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Appointment required
Accessibility
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:30 AM - 06:00 PM |
| Sunday | 09:00 AM - 03:30 PM |
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Location
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