The Golden Fish

+44 20 8691 2840

33 Lewisham Rd, London SE13 7QS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Golden Fish

The Golden Fish place has received a mix of positive and negative comments, providing us with an opportunity to evaluate its strengths and weaknesses. While some customers have praised the quality and taste of the food, others have expressed disappointment and dissatisfaction. In order to provide a comprehensive analysis of the restaurant, let's examine these comments and identify the strengths and weaknesses of The Golden Fish place.

Starting with the strengths, one customer mentions that the Spring rolls were light and crispy, even after being delivered through UberEats. This indicates that the restaurant takes care in ensuring the food is prepared and packaged properly to maintain its quality during delivery. Additionally, another customer states that the fish and chips were well-cooked and crispy, with good quality and fresh chips. This suggests that the restaurant pays attention to the cooking process and uses fresh ingredients, resulting in a satisfying meal.

Another strength of The Golden Fish place is its hygiene rating, which was given a perfect score of 5 stars. This demonstrates the restaurant's commitment to maintaining cleanliness and adhering to food safety standards. A high hygiene rating instills confidence in customers and contributes to their overall satisfaction.

Furthermore, the availability of free parking on the street after 6:30 PM and the provision of tables for customers to sit and enjoy their food indicate that the restaurant considers the convenience and comfort of its customers. These additional facilities contribute to a positive dining experience for those who choose to eat in the restaurant.

Despite these strengths, The Golden Fish place also has several weaknesses as highlighted by the negative comments. One common complaint is regarding the food quality. Customers have mentioned that the beef is tough, the oil on the food is dark, and the satay is watery. These observations suggest a lack of attention to detail in the cooking process and a failure to deliver food that meets customer expectations. Moreover, one customer specifically states that the beef in their order was inedible, indicating a significant quality issue.

In addition to the quality concerns, another weakness is the inconsistency of portion sizes and taste. While one customer mentions that the Duck Ho Fun is quite good, other dishes such as the fried squid are disappointing, both in terms of portion size and taste. This inconsistency may lead to frustration and disappointment among customers who expect consistent quality and taste across different dishes.

Moreover, some customers express dissatisfaction with incorrect orders and the presence of foreign objects in their food. One customer received a dish that was completely different from what they ordered, while another found a hair cooked into their ribs. These mistakes and hygiene issues reflect poorly on the restaurant's attention to detail and quality control processes.

Another weakness worth mentioning is the lack of vegetarian-friendly options. A customer reports that despite claiming to be vegetarian-friendly, the restaurant mixed meat in their special fried vegetables. This can be particularly distressing for vegetarian customers who rely on the restaurant's claims and may result in a loss of trust and credibility.

Lastly, a customer mentions that the restaurant only accepts cash if ordered in-store, which can be inconvenient for customers who prefer to pay electronically or do not carry cash. The alternative option of ordering through a platform is more expensive, which can discourage customers from choosing this method of payment.

In summary, The Golden Fish place has several strengths such as the ability to deliver light and crispy spring rolls, well-cooked fish, and fresh chips, as well as a perfect hygiene rating. The availability of free parking and tables for customers adds to the convenience and comfort of dining in the restaurant. However, the weaknesses of the establishment include issues with food quality, inconsistency in portion size and taste, incorrect orders, foreign objects in food, a lack of vegetarian-friendly options, and inconvenient payment methods. Addressing these weaknesses is essential for The Golden Fish place to enhance customer satisfaction and improve its overall reputation.

Best TL Reviews

Awful food . I ordered over £25 takeaway. The oil is dark on food , beef is tough, satay like water . Disappointed

The sweet sour king prawn ball like sweet sour Doughnut, thick pastry . Beef noodle the beef can not bite …. I am struggling what I should do with those food . Didn’t ring for replacement as if the person can not cook, what can you do . Not expecting they will give refund ….ruin my evening .

Not the best Chinese takeaway we have been. Duck Ho Fun is quite good but tries a few other dishes, like fried squid has only 6 pieces and not that good. Mixed seafood Ho Fun and Singapore noodles were ok. Think nearby Jun Tai is better Portion wise and better taste. Cash only if ordered in the store or you can order from the platform which is more expensive. Free parking on the street after 6:30pm. They have table you can sit down and have you food there.

I thought this was very fresh and tasty! Spring rolls were light and crispy even after an ubereats delivery! Great work guys⭐️⭐️⭐️⭐️⭐️

Asked for beef in black bean sauce with noodles got something completely different I also asked for ribs this came with hair cooked into the meat! Dont buy from this take away it's a bloodu mess! The whole cost £19 for the wrong or order. Would give 0 stars if I could...

SO GOOD ???? Probably the best Chinese I've had in London & I've had a LOT. It's so busy for a REASON

I was passing by and saw the golden fish take away.I order fish and chips. The fish was quite large and well coked and crispy.

The chips was very good quality and fresh.

They also serve Chinese food. I think I will order Chinese food next time.

The hygiene rate was 5????

Happy to order again.

If no stars was an option I'd have given a big fat zero..fish and chips went straight in the bin.. greasy, cold and very very dark brown, chips the same. Can't speak for the Chinese food they do but won't chance it...waste yer money on drink n drugs, better value n far more fun...

Despite the name, I think this place serves Chinese food best. I ordered on delivery. Given the cheap prices, I thought the food was tasty and there was a good portion.

Although watch out when ordering vegetarian food, they mix meat in the special fried vegetables despite claiming it be vegetarian-friendly.

I ordered the spicy shredded beef, special fried vegetables and steamed pork buns.