Quick Facts About The White Hart - JD Wetherspoon
The White Hart - JD Wetherspoon has a number of strengths, as well as some weaknesses that should be addressed. On the positive side, many customers enjoy the hybrid concept of the establishment, with its combination of a restaurant and bar. This allows for a versatile and flexible dining experience, suitable for a range of occasions.
One of the standout features of The White Hart is the app that allows customers to order their food and drinks. This is seen as a fun gimmick and can add to the overall enjoyment of the visit. It provides a convenient and efficient way to place orders, reducing waiting times and improving customer satisfaction.
The staff at The White Hart also receive positive feedback. They are described as attentive, friendly, and helpful. This is a crucial aspect of any restaurant or bar, as it significantly contributes to the overall dining experience. The fact that the staff are praised suggests that they are doing a good job of providing excellent customer service.
In terms of the food, the general consensus is that it is decent. While it may not be particularly special or memorable, it is still of a satisfactory standard. This implies that the quality of the dishes served is consistent and reliable. The reasonable prices are also appreciated by customers, making it an affordable option for dining out.
However, there are some weaknesses that need to be addressed. Several comments mention the tired interior and the need for a total refurbishment. This indicates that the décor and overall ambience of the place could be improved. This would likely go a long way in enhancing the customer experience and encouraging repeat visits.
In addition, there have been instances where the food has not met expectations. One customer mentions a piece of bone in their sausage, while another received a rubbery steak. In both cases, the customers were disappointed with the manager's response and the lack of resolution to the issue. This highlights a failure in terms of quality control and customer satisfaction. It is essential for the management to address these concerns and ensure that all meals are prepared to a high standard.
Another weakness mentioned is the lack of atmosphere in the establishment. One customer describes it as having "zero atmosphere," with bright lighting that is not conducive to creating a pleasant dining experience. Improving the ambiance of The White Hart would likely encourage customers to stay longer and potentially spend more money.
Furthermore, there have been complaints about unclean tables and slow service in terms of clearing tables. This is an issue that can deter customers and give a negative impression of the establishment. Ensuring that tables are promptly cleared and cleaned is essential for maintaining a clean and welcoming environment.
Overall, The White Hart - JD Wetherspoon has a number of strengths, such as its hybrid concept, the convenience of the ordering app, and friendly staff. However, there are areas that need improvement, particularly in terms of the tired interior, food quality, ambiance, and table cleaning. Addressing these weaknesses would likely result in a more positive and satisfying dining experience for customers.
Best TL Reviews
Mir gefällt es sehr gut. Hybrid zwischen Restaurant und Bar. Lustiges Gimmick ist die app über die man bestellen kann
Called for breakfast this morning. No porridge unfortunately. The large breakfast was the usual that Wetherspoons offers although one of the sausages had a piece of bone in it.
The tired interior is in need of a total refurbishment.
The staff were wonderful.
Came here for a quick bite to eat before going to the theatre across the road. It was Friday night and very busy. Despite this we found a seat and was clean and tidy inside. We didn't have to wait too long for our food and was easy to order through the app. The woman who brought our food was really helpful and friendly.
I recently visited The White Hart - JD Weatherspoons and overall my experience was ok. The food was decent, but nothing too special. The service was friendly and attentive, however the atmosphere was a bit lacking. I think the place could use a bit of a facelift, but otherwise it was a decent place to grab a bite to eat.
Normally eat here at least twice a week but sadly today was given a rubbery steak and asked for a replacement which the manager denied claiming a replacement would also be rubbery as they are from the same batch. Rather shocked by the response we asked for a refund for both our meals which again was refused by the manager but following prolonged complaints the manager issued a refund and throw the refund receipt at us. We left very dissatisfied and disappointed by this manager, his attitude and reluctance to cook a fresh steak which was all that was needed to resolve the issue! Exceedingly poor service!
Ordered a drink on a quiet night and once served was told to step away from the bar as drinkers not allowed to linger...My mistake, thought it was a pub. Staff less than welcoming to say the least, zero atmosphere, lighting so bright felt like I was on floodlight pitch losing 7-0 to Liverpool!
Service at bar good let down by all spare tables had not been cleared we have sat at our table over 1/2hour and its still not been cleared
Nice setting and reasonably priced. Staff were friendly. However, my food turned up lukewarm.
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The White Hart - JD Wetherspoon Info
Amenities
Service options
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great bar food
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 12:00 AM |
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| Tuesday | 07:00 AM - 12:00 AM |
| Wednesday | 07:00 AM - 12:00 AM |
| Thursday | 07:00 AM - 01:00 AM |
| Friday | 07:00 AM - 01:00 AM |
| Saturday | 07:00 AM - 01:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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