Golden Chippy

+44 191 388 1837

Ashfield House, 190 Front St, Chester-le-Street DH3 3PD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Chippy

Golden Chippy Place, based on the comments provided, seems to have several weaknesses that outweigh its strengths. The most prominent weaknesses include inconsistent service, poor cooking quality, lack of toppings, inexperienced staff, subpar chips, and absence of gravy. On the other hand, it appears that the fish is comparatively good. However, these strengths are overshadowed by the negative aspects of the establishment.

One common criticism mentioned by multiple commenters is the poor service at Golden Chippy Place. One customer complained about waiting for five minutes for their order of chips, only to be told that there were no peas. This indicates a lack of communication and organization within the staff. Additionally, the same customer mentioned that their request for both items was not heard, suggesting that the staff might not be attentive or focused on customer needs. This lack of attention to detail is concerning and can be seen as a significant weakness for the establishment.

In terms of cooking quality, several commenters voiced their disappointment. One person mentioned that the chips had green and black bits, indicating that they were not properly cooked or inspected before being served. Another customer complained about the fish fillets, stating that they seemed to be the cheapest quality available. These comments highlight a lack of attention to the quality of ingredients and the cooking process, which reflects negatively on the overall dining experience.

Another weakness mentioned was the lack of toppings on a pizza. A customer expressed their dissatisfaction with a hot and spicy pizza that had a rock-hard base and minimal toppings. The abundance of chili flakes, combined with a lack of other ingredients, indicates a lack of balance and attention to detail in the food preparation. This dissatisfaction with the pizza suggests that the establishment might not prioritize quality in its menu options.

The experience of a customer ordering the "naan bab" revealed another weakness at Golden Chippy Place. They felt that the person serving them had little experience, and the naan bread was hard. This highlights a lack of training and expertise within the staff, leading to a subpar dining experience for the customer. Inexperience can have a significant impact on the overall quality and consistency of the food served.

Regarding the strengths, one customer mentioned that the fish at Golden Chippy Place was good. However, this positive aspect is outweighed by the negative comments about the chips. Multiple commenters mentioned that the chips were not freshly made, were of the wrong size, and had a high percentage of flat or small pieces. This demonstrates inconsistency and a lack of attention to detail in the cooking process, detracting from the overall dining experience.

Lastly, one customer mentioned that the restaurant did not offer gravy. While this may seem like a minor issue, it can affect the overall satisfaction of customers who enjoy having gravy as an option. The absence of such a common condiment suggests a limited menu or a lack of attention to customer preferences.

In summary, Golden Chippy Place seems to have several weaknesses that outweigh its strengths. These weaknesses include inconsistent service, poor cooking quality, lack of toppings, inexperienced staff, subpar chips, and absence of gravy. While the fish received some positive comments, it is not enough to overcome the negative aspects mentioned by customers. These comments highlight areas where improvement is necessary to provide a better dining experience for customers.

Best TL Reviews

Mhh

Waited 5 minutes for chips only to be told (once they were ready) that there were no peas. I asked for both items at the same time, before I was told about the wait, but apparently he didn't hear me. Maybe try taking your airpods out, you'll definitely hear better. Don't waste your time like I did this afternoon. Avoid.

Unfortunately this fish and chip shop is lacking whan you stand outside it looks inviting BUT looks can be deceiving and in this case it is they lack the ability to cook fish and chips the chips has green and black bits and the so-called Cod fillets is the cheapest fish they can find

Absolutely disgusting!! In fact the worst pizza I’ve had! Ordered a hot & spicy pizza the base was rock hard, next to no topping and a full tub of chilli flakes. The frozen 0.80p pizzas in iceland are much tastier. Would definitely not recommend

I got the naan bab and felt the guy serving had very little experience. The naan bread was hard also.

The fish was good but the chips were not. They were not freshly made nor of the right size. Fifty percent of them were flat or small. Room for improvement there.

Food was under average and didn't even do gravy....

Used for first time 5/6/22. Said he was doing new chips. Some were raw. Lots of black in them. Absolutely saturated them with vinegar. Won't use again.