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Alonzi

+44 1633 250866
171 Caerleon Rd, Newport NP19 7FX United Kingdom of Great Britain and Northern Ireland
Open Today: Closed

Quick Facts About Alonzi

Alonzi Place is a fish and chip shop that has received some mixed reviews from customers. While some have had positive experiences, such as the food being hot, tasty, and the staff being friendly and efficient, others have had negative experiences with the quality of the food. In order to provide a balanced assessment of the strengths and weaknesses of Alonzi Place, it is necessary to evaluate each comment and analyze the patterns that emerge.
One of the most consistent complaints about Alonzi Place is the quality of the food. Multiple customers have voiced their dissatisfaction with the fish and chips they received. They have described the fish as dry, the batter as hard, and the chips as undercooked and overly greasy. These comments suggest that there may be issues with the consistency and execution of the cooking process at Alonzi Place. This weakness in the quality of the food is significant, as it is the primary reason why customers visit a fish and chip shop.
Another weakness highlighted by customers is the inconsistency of the food preparation. One comment mentioned that the fish cake was hard on one side and soggy on the other side, indicating that there may be a lack of attention to detail and consistency in the cooking process. This inconsistency could result in a negative dining experience for customers.
Furthermore, some customers have complained about the temperature of the food they received. One person stated that their fish and chips were not cooked fresh and that the fish was dry and the batter was hard. Another customer mentioned that the fish was cold and the fish cake was hard on one side. These comments suggest that there may be issues with the timing and handling of the food at Alonzi Place, resulting in food that is not served at the optimal temperature.
In addition to the weaknesses in the food quality and consistency, there have been comments about the menu options at Alonzi Place. One customer mentioned that the fish bites were mostly greasy batter, indicating that the portion size or quality of the fish may not meet their expectations. Another comment mentioned that the chips were hard, suggesting that there may be inconsistencies in the frying process. These comments highlight potential weaknesses in the menu offerings and the execution of the cooking process.
On the other hand, there are also some strengths that have been mentioned by customers. One person mentioned that they have been a customer for over 30 years and that the food is always hot and the staff is friendly and polite. This comment implies that Alonzi Place has built a loyal customer base over the years, which is a strength in terms of customer satisfaction and loyalty. Additionally, another comment mentioned that the fish and chips are excellent, suggesting that there may be positive experiences with the food at Alonzi Place as well.
Another strength highlighted by customers is the efficiency and speed of service at Alonzi Place. Multiple comments mentioned that the shop is well-staffed, even during busy times, and that the wait times are minimal. This efficiency is a valuable strength, as it ensures that customers can quickly receive their orders and enjoy their meals without unnecessary delays.
Furthermore, one customer mentioned that Alonzi Place offers a wide range of products, ensuring that there is something for everyone. This variety in the menu can be seen as a strength, as it enables Alonzi Place to cater to different tastes and preferences.
In conclusion, there are both strengths and weaknesses associated with Alonzi Place based on the comments provided. The weaknesses primarily revolve around issues with food quality, consistency, and temperature. These weaknesses can result in a negative dining experience for customers. On the other hand, the strengths of Alonzi Place include loyal customers, hot food, friendly staff, efficient service, and a wide range of menu options. Despite the mixed reviews, it is evident that Alonzi Place has some areas of improvement in order to enhance the overall dining experience for its customers.


Best TL Reviews

The food was disgusting. I ordered for the family and we had fish, chips, sausage in batter and a fish cake. The fish was swimming in grease, the batter rock hard and the fish was dry. The sausage in batter was like biting into solidified oil. Just picking it up made the greasy ooze out of it and the fish cake was more like a rock. It was hard, slightly burnt and had a weird after taste. The chips were no better, once again overly greasy but at the same time undercooked. Won’t ever be going back.
Would never est here again serve u cold food.Chips were brown
Fish was cold and fish cake was hard one side and soggy the other side. I do not recommend
Not as good as I remember. Chips hard and fish bites mostly greasy batter. Pity Binas is not nearer ????
Just had fish and chips absolutely disgusting not cooked fresh the fish was dry and the batter was hard wont be coming back really disappointed.
As usual. The food is great. Hot. And always a friendly and polite manner when I go there.
Would I go anywhere else? No. Alonzi is one of the best Fish & Chip shop's in the area.
And I have been a customer for well over 30 years.
My Favoutite Fish and Chip shop since John's closed on Maindee High Street. Always polite service and they are very efficient so there's never a long wait. Always well staffed so busy times never an issue. The Fish and Chips are excellent especially in a cardboard box and they have a huge range of products on offer so there's something for everyone.
Best Fish and Chips in Newport
Great Fish & chips, very tasty always look forward to a visit here.

Alonzi Info

Amenities

Service options
  • Takeaway
Health and safety
  • Mask required
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Kids' menu
  • Late-night food
Amenities
  • Good for kids
Atmosphere
  • Casual
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards