Quick Facts About Hair Emporium
Strengths:
1. Friendly and helpful staff: Multiple comments mention the staff at Hair Emporium as being friendly and knowledgeable, willing to assist customers in finding the right products for their needs.
2. Great selection of beauty products: Commenters appreciate the wide range of beauty products available at Hair Emporium, including hair products, wigs, and more. This indicates that the store offers a diverse range of options for customers.
3. Patient and attentive service: The positive feedback about staff members being patient and attentive suggests that Hair Emporium prioritizes providing excellent customer service and ensuring that customers feel heard and valued.
4. Offers a variety of wigs: One customer specifically refers to Hair Emporium as their "wig spot," highlighting the store's specialization in wigs and potentially suggesting a diverse selection of wig options.
5. Knowledgeable staff: Several comments mention the staff's knowledge of products, indicating that they are well-informed about the items they sell and can provide helpful recommendations and advice to customers.
Weaknesses:
1. Lack of clear store hours: One commenter mentions the need for Hair Emporium to list their hours online, as it can be inconvenient for customers to drive to the store only to find it closed or with limited hours. This lack of clear store hours may lead to frustration and wasted time for customers.
2. Inconsistent opening and closing times: Multiple comments discuss instances when Hair Emporium was closed during their stated opening hours. This inconsistency in opening and closing times could be a source of frustration for customers who rely on the store's availability at specific times.
3. Limited wig cap options and colors: One customer suggests that Hair Emporium should invest in a wider range of wig caps and colors, indicating that they might currently have limited options for customers seeking specific wig accessories or styles.
4. Limited variety in hair products: Another commenter mentions that Hair Emporium should invest in more hair products, wigs, and ponytails, suggesting that the store's current inventory may not fully meet the needs and preferences of all customers.
5. Store closure during the pandemic: In one comment, a customer mentions that Hair Emporium is currently operating by only allowing customers to wait at the door while staff members retrieve the products. This indicates that the store's operations have been impacted by the pandemic, resulting in a slower and potentially less convenient shopping experience for customers. However, it is mentioned that the store plans to reopen fully soon, which could address this issue.
In conclusion, Hair Emporium has several strengths, including a friendly and helpful staff, a great selection of beauty products, and knowledgeable service. However, the store also has some weaknesses, such as inconsistent store hours, limited wig cap and color options, and a reduced shopping experience due to the pandemic. Overall, Hair Emporium seems to have positive aspects but could benefit from addressing these weaknesses to enhance the customer experience.
Best TL Reviews
Very friendly and helpful staff. Great selection of beauty products.
Seriously. Maybe they should list their hours online so woman who drive all the way from phelan wont waste our time.
They just opened at 10 why do they need a lunch two hours later.
I love this place been going there for a few years now. They are always helpful and have everything I need
Hair Emporium was great! Omar and Andy were the nicest people you ever met! Omar was kind and patient with me as I tried on about 5 wigs before I found the one I liked. This is my wig spot!!!
The ladies their cool. They helped find the dye and wig I needed. They were friendly and knowledgeable.
They had so much more than wigs!! I was able to get lots of hair products to calm and style my curly and frizzy hair. Very sweet and knowledgeable workers!
I drove over here today Nov 15th 2021 and I arrived at 514pm .. I specifically Googled the hours before arriving and it said it closes at 6pm . Once I arrived the door was closed and locked and the lights where on inside, the ladies were walking around talking by the register.. this has happened to me at least 5 times now . I normally come in the am because it says they open at 10am but often there's a sign that says they are closed, they will be back , or closed early.. it's annoying aaf I have came around 2pm before and they were closed . They used to be open in Sundays but not anymore which is a huge inconvenience. Also invest in proper wig caps and color .. you only provide black. Also need to invest in more hair products, Wigs and ponytails. I go to majestic beauty supply because they have more variety in products.
Normally it's great. However, with this pandemic scare they aren't letting any customers in, so you have to wait at the door and they get your product for you. It's a slow process.
They did mention they will be opening the store soon. That was great news.
Place Pictures
Hair Emporium Info
Amenities
Service options
-
In-store shopping
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places