Quick Facts About Hair World
Hair World place has several strengths based on the comments provided. Firstly, customers appreciate the cleanliness of the store and the fact that it is always well-stocked. This reflects positively on the management and indicates that they prioritize maintaining a pleasant shopping environment. Additionally, the customer service at Hair World place is highly praised in the comments. The younger lady, believed to be the daughter, is specifically mentioned as being friendly and welcoming, which has resulted in the commenter becoming a regular customer. This highlights the importance of strong customer service in building customer loyalty.
The variety of products offered at Hair World place is another strength mentioned in the comments. Customers specifically mention that it is their go-to store for extensions and that they find everything they need there. Having a wide range of products available increases customer satisfaction and reduces the need for customers to shop elsewhere.
On the other hand, there are weaknesses mentioned in the comments that should be addressed by Hair World place. One commenter notes that while the staff is eager to assist, more workers who are experienced with the specific products of their culture are needed. It is important for a store to have knowledgeable staff who can provide accurate information and recommendations to customers. By addressing this weakness, Hair World place can improve the overall customer experience.
Another weakness highlighted in the comments is the issue of customer discomfort due to feeling constantly watched while shopping. This is a significant concern for some customers, causing them to reconsider their loyalty to the store. Hair World place should ensure that their security measures do not make customers feel like suspects and implement strategies to create a more welcoming atmosphere.
Additionally, there is a comment about the staff being incompetent and arguing with customers both in person and on the phone. This indicates a breakdown in customer service and suggests a lack of professionalism among staff members. Hair World place should address this weakness by providing adequate training to staff members and emphasizing the importance of good customer relations.
Lastly, a negative experience with accusations of theft is mentioned in one of the comments, ultimately leading to the customer cutting ties with the store. Accusing customers without valid reasons can severely damage the reputation of Hair World place. It is crucial for the store to prioritize preserving customer trust and addressing any issues related to theft or security in a more respectful and considerate manner.
In conclusion, Hair World place has strengths such as a clean store, excellent customer service, a wide variety of products, and a loyal customer base. However, weaknesses in terms of staff knowledge and behavior, customer discomfort, and accusations of theft need to be addressed in order to provide an optimal shopping experience for all customers.
Best TL Reviews
Very nice and clean store Customer Service excellent always stocked very well
Usually have what I am looking for. The younger lady, I think she is the daughter, has always been super nice to me over the years. She is the reason I became a regular customer years ago. She treated me like a person unlike some places where they act like you are a pain in their day and watch you like you are there to steal. This family is always nice to people and let you take your time and browse. Sometimes I don't know what I want, I just want to browse and read labels and such. They never get upset about that and let me take as much time as I want... and I usually end up spending more than I plan because of it LOL.
Lots of variety of products. My go to store for the extensions I do.
They have wide variety of products. The store is always clean and well stocked. Staff is eager assist but they need more workers who are experienced with the product of their culture! The store is very convenient for me and I always find everything I need there but often times while shopping, I feel like they are constantly watching me as I'm shopping which is very uncomfortable. I spend quite a bit of money there whenever I go, but I perfer to spend my money with a business that treats me with gratitude for doing business with them, rather than making me feel like a suspect!! It's very uncomfortable to shop there and I like to browse and take my time but can't because I feel like I'm constantly being watched!! ???????????? Will not be going back anytime soon. They need to learn how to NOT treat everyone like they're doing something wrong. ???? That old guy is the worst!!!! Ughhhh????????????
Love this store they always greet me when I walk in never dissatisfied with them.... Whatever I need they have if they don’t have it I show them and they get it for me.. this is the store on siegan lane
This store has almost every item I need. They are 1 out of a handful of stores that carry a specific shampoo/conditioner line that I love to use. The staff is always nice and helpful and the store is very clean and organized.
Staff not competent. Everything I went to the front desk they were arguing with customers in person and on the phone. Room phones were broken and rooms subpar. Don't waste time nor your money.
I've been coming here for about 3 years at least 3 times a week up until today as I shopped today I noticed several customers beep as they walked out the door so I'm thinking something's is wrong with the alarm today after I make my purchase for the 2nd day in a row I walk out and the alarm goes off on me so me being an honest person I turn around to be polite vs just walking out like everyone else please keep in mind that I shop here almost 3 times a week so of course I'm going to have other products I purchased from here in my purse like lipstick and makeup this lady asked me to search my purse then tried to accuse me of something I purchased from this establishment months ago after being insulted I returned everything I purchased today and make it very clear that after 3 years they will NEVER get my business again!!
DO NOT SHOP HERE!!!!
Hair World Info
Amenities
Service options
Accessibility
Planning
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 02:00 AM - 05:00 PM |
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