Holdgates Fish Bar

+44 1738 636922

146 South St, Perth PH2 8PA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Holdgates Fish Bar

Holdgates Fish Bar has several strengths based on the comments provided. Firstly, the quality of the fish and chips is consistently praised, with terms like "fantastic" and "best fish and chip shop in Perth" being used. This indicates that the food offered at Holdgates is of a high standard and is enjoyed by customers. Additionally, the portion sizes are mentioned positively, with one comment stating that even the small portion was more than enough. This suggests that Holdgates provides generous servings to satisfy customers.

Another strength mentioned is the excellent service provided by the staff. Words like "polite" and "fantastic" are used to describe the personnel, indicating that they are friendly and attentive to customers' needs. The positive interactions with the staff also add to the overall enjoyable experience, with one comment mentioning that the man who served them had a great personality and cheered them up. This highlights the positive atmosphere and customer service at Holdgates.

The consistency and longevity of Holdgates Fish Bar is another strength. One comment mentions that they left Scotland 11 years ago and were pleased to see Holdgates still trading when they visited. This suggests that Holdgates has been able to maintain its reputation and customer base over a long period of time. The loyalty and nostalgia expressed in the comment demonstrate that Holdgates has built a strong and enduring presence in the community.

In terms of weaknesses, there are a few criticisms mentioned in the comments. One customer expresses disappointment with the portion sizes, stating that they have been cut in half and that a small amount of chips was given. This suggests that Holdgates may have decreased their portion sizes, which could be perceived as a negative change by some customers. Another comment mentions that the staff were not knowledgeable about the menu, as they were unable to answer a simple question about the number of fish pieces in a meal. This lack of knowledge can be seen as a weakness in terms of customer service and may lead to customer frustration.

Another criticism mentioned is the slow service and mistakes in the order. One comment mentions that the order took longer than usual and that the staff had difficulty closing the packaging for a takeaway item. Additionally, the comment mentions that there was too much salt added and that the customer had to pack their own order before it was even ready. These issues with efficiency and attention to detail can be seen as weaknesses in the overall service provided by Holdgates.

Lastly, one comment mentions that Holdgates has a "couldn't care less" approach and that the quality has gone downhill. This negative feedback suggests that there may be inconsistency in the quality and service provided by Holdgates. This inconsistency could be a potential weakness, as it may lead to a loss of customers who were previously satisfied with the establishment.

In conclusion, Holdgates Fish Bar has several strengths, including the quality of its fish and chips, generous portion sizes, and excellent customer service. However, there are also weaknesses mentioned, such as decreased portion sizes, staff knowledge and efficiency issues, and inconsistency in quality.

Best TL Reviews

Great fish and chips, the small portion was more than enough for me. The man who served me was fantastic with a great personality, he really cheered me up! Will certainly be back!

The fish and chips was fantastic. We just couldn't ask for better service from the staff just so polite and nothing was to much. We would highly recommend Holdgates

A tiny portion of chips and this was the chipsteak. You wonder why its busier elsewhere.

My father and myself thoroughly enjoyed and are coming back asap

Still the best fish and chip shop in Perth, left Scotland 11 years ago so when I came up visiting it was great to still see them trading. Had to buy the deep fried battered burger supper and take it to the inch to eat. I really hope they keep trading and will all make sure I pop in again the next time I am in Perth again.

Is this the best fish supper ? If it's not then I have to say it's right up there and trust me I've had a few fish suppers in my time.

Cooked from fresh so be prepared to wait because it's worth it.

The chips are perfection absolute perfection and the haddock was so tender and flavoursome WOW

Disappointed. When a simple question of how many bits of fish are in a supper, and none of the staff couldn’t answer it, was just the beginning. They said one even though every time we’ve been you get one and a half. Secondly the portion sizes have been cut in half since the last time, tiny amount of chips given. Next the staff weren’t listening as we had to repeat our order 3 times. The order took twice as long as it normally does. Chicken strip supper was served in a flip box and not wrapped so the girl couldn’t close it to start with then it kept popping open. We did ask for salt but there was far to much salt added. Lastly we asked for a bag and the lady gave us it to pack our own order even though the order wasn’t even ready to pack? The prices are expensive for this type of service. Definitely gone down hill since the last time we were there.

Terrible carry out meal, stopped here for a steak pie supper, the pie was alright but the chips were all little bits. This used to be the best in Perth but now it has a couldn't care less approach. Will not be back here very soon.