Hong Kong

+44 191 416 0293

2 Heworth Rd, Washington NE37 2PY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Hong Kong

Hong Kong Takeaway in Concord, Washington has received a range of comments, providing insights into its strengths and weaknesses as a dining establishment.

Starting with the strengths, numerous comments highlight the excellency of the food at Hong Kong Takeaway. One customer describes it as the "best takeaway" they have ever had and expresses intent to return. Another states that they have been going to this place for many years and the meals are consistently excellent. This suggests that the restaurant has a strong reputation for delivering high-quality Chinese food.

The freshness of the ingredients at Hong Kong Takeaway is also praised. A customer mentions that everything, including the fried rice, is fresh and delicious. They specifically mention the sweet and sour prawn dish, emphasizing its crispy texture, fresh taste, and immaculate sauce. The positive experiences of these customers indicate that Hong Kong Takeaway places a strong emphasis on using fresh ingredients and maintaining consistent quality across its menu.

Another strength highlighted in the comments is the quick service provided by Hong Kong Takeaway. One customer mentions that the food came out quickly, which can be a desirable trait for those looking for a convenient and speedy meal. Additionally, the restaurant is described as "quick and quite nice" by another customer, suggesting that they were satisfied with the speed at which their meal was prepared and served.

Affordability is mentioned as a positive aspect of Hong Kong Takeaway. One customer states that the food is not overpriced, indicating that the prices are reasonable in relation to the quality of the food. This can be a significant strength for customers looking for good value for their money.

On the other hand, there are some weaknesses mentioned in the comments that should be considered. One customer expresses disappointment in the quality of the food, specifically mentioning that the meat was fatty and the taste had gone downhill. They criticize the lack of pride in the food and state that they will not be returning. Another customer suggests that the restaurant does not prioritize the quality of their food, as they describe the food as "disgusting" and imply that other Chinese takeaways in the area are better choices.

Furthermore, there is a complaint about a lack of variety in the menu. One customer mentions that the menu is a bit limited, which may be seen as a weakness for those seeking a diverse range of Chinese dishes to choose from.

A couple of comments draw attention to flaws in the customer service at Hong Kong Takeaway. One customer describes a negative experience with the owner or staff member on the phone when questioning their order. They mention a lack of apologies and a keenness to end the conversation. Additionally, another customer expresses disappointment with the owner's response to their concerns, stating that the owner did not provide any resolution or customer service assistance. These instances of poor customer service can be interpreted as weaknesses of the restaurant.

In summary, the strengths of Hong Kong Takeaway in Concord, Washington include excellent food with an emphasis on freshness, quick service, affordability, and positive customer experiences. However, weaknesses of the establishment include complaints about the quality of the food, limited menu options, and instances of poor customer service. It is important to consider both the strengths and weaknesses to form a comprehensive understanding of Hong Kong Takeaway as a dining destination.

Best TL Reviews

Best takeaway I have ever had, definitely coming back

Been going here for a lot of years and meals are always excellent. I travel from outside of Washington to continue to get decent Chinese food from Hong Kong Takeaway, Concord, Washington 10/10

Carnt even cook chips all the meat was fat was discusting taste gone rite down hill put some pride in ya food i wont be back may hong much better but it was closed i thought the food come out to quik really poor

this is the best Chinese takeaway i've ever had everything is so fresh and even the fried rice. the sweet and sour prawn is the best Ive ever tasted so crispy and fresh and sauce is immaculate. never had one thing wrong with this. highly recommend and will never go to a different Chinese. keep up the good work!

King prawn fried rice was just that - a few king prawns mixed in with a side dish of fried rice - £7!!! Absolutely not a meal; supermarkets do better! Phoned to see if they had misinterpreted the order. But I was told that this is what it was. No apologies, and keen to get off the phone. We've been ordering here for over 30 years. Sadly, decided to try something else for a change. Never again - not just because of appalling (extortionate) food, but also total lack of customer service! Update- owner phoned to explain that King Prawn FR was exactly what we received - and that it was cheaper than other take aways... Perhaps so. I think I'll stick to my own cooking. Rating upgraded for feedback acknowledged.

Quick and quite nice. Menu is a bit limited but really descent food.

Regular chef must be on holiday, sweet n sour was too sweet and the quarter chicken n chips didn't have any peas!

Always go here for our Chinese takeaway on a Friday at work.6 different meals and everything was spot on.really nice Chinese.

Spot on! Not over priced. The food is delicious, always. Nikki the front of house staff, very friendly as helpful with orders when you can't decide ????