Imperial Chef's

+44 20 8858 3002

240 Woolwich Rd, London SE7 7QU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Imperial Chef's

Imperial Chef's place is a Chinese restaurant that has garnered both positive and negative reviews. In order to analyze its strengths and weaknesses, let's delve into the comments provided.

Starting with the strengths, it is clear that Imperial Chef's place excels in providing incredible service. Multiple customers have praised the friendly and welcoming staff, specifically mentioning the lady at the cashier who serves them with a smile. This indicates that the restaurant has attentive and customer-oriented staff who contribute to a positive dining experience.

Another strength highlighted by customers is the outstanding food. The chef's knowledge of Chinese cuisine and their ability to cook with pride is evident in the delicious dishes they serve. The mention of the chow mein being cooked with wok hei (wok breath) suggests that the food is prepared authentically and with care, resulting in flavorful meals. Additionally, the comment about the curry sauce being "out of this world" implies that the restaurant offers a diverse range of dishes that are highly enjoyable.

Customers also appreciate the good prices offered by Imperial Chef's place. The mention of "good value" and comparisons to street food indicate that the restaurant offers affordable options without compromising on taste or portion sizes. This affordability could attract a wide range of customers, including students or individuals on a budget.

Moreover, Imperial Chef's place has been described as a hidden gem and a favorite local by some customers. This suggests that the restaurant has established a reputation within the community for consistently providing quality food and service. Its long-standing presence as a Chinese takeaway for over 30 years further reinforces its standing as a trusted establishment.

Moving on to the weaknesses, it seems that Imperial Chef's place only accepts cash as a form of payment. One customer noted that it was cash only when they visited. In today's increasingly digital world, this limitation may inconvenience customers who prefer to pay with card or mobile payment methods. This could result in potential customers choosing alternative restaurants that offer more flexible payment options.

One negative comment highlights inconsistencies in pricing and a rude encounter with the owner. The discrepancy between the price quoted on the phone and the actual price at the door can be frustrating and may lead to customer dissatisfaction. Additionally, the owner's behavior of holding out their hand for extra money in a confrontational manner is considered impolite and unprofessional. Such negative experiences can leave a lasting impression on customers and deter them from returning.

Another criticism focuses on the quality of the food. The overcooked chips, oily taste, microwaved pies, and overcooked chicken balls suggest a lack of attention to detail in the cooking process. The use of oil that tastes like it has never been changed raises concerns about hygiene and food safety. These shortcomings may result in a decline in customer satisfaction and reputation for the restaurant.

Additionally, one customer expressed dissatisfaction with the overall takeaway options in the area, suggesting that Imperial Chef's place may face limited competition. While this may initially seem like an advantage for the restaurant, it also implies that customers have limited alternatives to choose from, which can impact their willingness to return if their experience is below expectations.

In conclusion, Imperial Chef's place has notable strengths, including incredible service, friendly staff, outstanding food, good prices, and a loyal local customer base. However, the weaknesses include the restriction to cash-only payments, inconsistencies in pricing, rude behavior from the owner, and concerns about the quality of some dishes. These weaknesses should be addressed to ensure the longevity and success of the restaurant.

Best TL Reviews

Incredible service, very friendly and food is outstanding. Chef clearly knows about Chinese cuisine and cooks with pride. Good prices and overall you can expect a good rewarding experience!

Delicious, large portions for a fair price.

It was cash only when I went.

食物味道不錯，炒飯甚有鑊氣，但用料不夠新鮮，可能跟成本有關？anyway Greenwich附近暫時未搵到一間這價位裡更好吃的中餐了

Good value, a bit like street food. Would have it again

Its like going back in time from the 90s.I believe it has been a Chinese takeaway for over 30 years at this location.its a true hidden gem.The food is amazing and the curry sauce is out of this world.The lady and gentleman are very nice.Do it today 10 out of 10.

Love the food so clean and tastes amazing

I eat from Imperial Chef’s about once a week. The lady who usually serves me at the cashier when I pick-up is very friendly. Great and practical COVID-19 hygiene practice. Food has consistently been ready in a timely fashion. One of my favourite locals!

I would give 0 stars if I could. The price at the door is always different to what your told on the phone. Then when your sorting out the extra money he holds his had out under your nose that is very rude. Then the food is there enough room on here to say how bad it is the chips are over cooked and dripping with oil that tastes like it has never been changed. The pies are microwaved and soggy. The chicken balls are over cooked and have a funny taste where the oil is never changed. I would avoid this place but the problem is there are no decent takeaways in the area if there are I would like to know where. Because none compair to the takeaways where I come from.