Indian Kitchen SouthMoor

+44 1207 299113

230 Park Rd, South Moor, Stanley DH9 7AW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Indian Kitchen SouthMoor

Indian Kitchen SouthMoor place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment. The strengths include the quality and taste of the food, portion sizes, value for money, and friendly staff. However, the weaknesses revolve around the delivery service, missing items, long waits, inconsistent portion sizes, and occasional poor food quality.

Starting with the strengths, several customers praise the food at Indian Kitchen SouthMoor place. One reviewer mentions that they enjoy the food and find it lovely and fresh. Another customer specifically mentions the Punjabi selection and recommends the Chicken Keema. Furthermore, the banquet special is highly praised, with one reviewer emphasizing the amazing quality and superb taste. The megamix kebab is also mentioned as a fantastic choice, with good quality meat and homemade sauces. These comments highlight the strengths of Indian Kitchen SouthMoor place in terms of their food quality, taste, and variety.

Portion sizes and value for money are also highlighted as strengths of the Indian Kitchen SouthMoor place. One customer mentions that the portion sizes are generous, while another customer specifically mentions the good portion size of the banquet special. This indicates that the establishment provides customers with satisfying quantities of food, ensuring that they feel they are getting value for their money.

Additionally, friendly staff and delivery drivers are mentioned positively. One customer specifically mentions the very friendly delivery driver, which contributes to a pleasant overall experience. Friendly staff members can enhance customer satisfaction and create a positive impression of the establishment.

However, there are significant weaknesses to consider based on the comments. The most prominent weakness is the delivery service. Multiple reviewers mention issues with missing items and long wait times. One customer notes that they have ordered many times but find the delivery service to be terrible, with missing items and long waits. Another customer mentions that when items are missing from their order, the whole meal becomes cold by the time the missing items arrive. This indicates a clear weakness in the delivery service of Indian Kitchen SouthMoor place.

Inconsistent portion sizes are another weakness mentioned by a customer. While some customers praise the portion sizes as generous, one customer mentions that the portion sizes have become much smaller with only a quarter bag of chips and kebab meat tray. This inconsistency can lead to customer dissatisfaction and a perception of poor value for money.

Furthermore, there are occasional comments about poor food quality. One customer mentions having had bad meals on multiple occasions, resulting in them being put off from ordering again. Another customer specifically mentions a dry chicken in a hard bread. While refunds and replacements were offered and resolved the issue temporarily, the inconsistent quality raises concerns about the overall food preparation and standards at Indian Kitchen SouthMoor place.

In conclusion, Indian Kitchen SouthMoor place has notable strengths in terms of their food quality, taste, portion sizes, value for money, and friendly staff. However, there are significant weaknesses in their delivery service, occasional missing items, long waits, inconsistent portion sizes, and occasional poor food quality. To improve their reputation and customer satisfaction, Indian Kitchen SouthMoor place should focus on addressing these weaknesses and ensuring consistent quality, accurate orders, and timely deliveries.

Best TL Reviews

I've ordered from hear loads and really enjoy the food but the delivery service is terrible, missing items long waits and overall not worth it. I always collect my order and I've never had it be wrong so if u order that's the way to do it.

Lovely food but I've lost count how many times my order has had items missing. May not seem like a big deal to them but when half your starter is missing, by the time they turn up with the missing item (or 3) the whole meal is cold.

First time trying after recommendation

Really lovely fresh food

Chicken Keema from Punjabi selection cooked to our own heat

Good portion size great value for money

Would definitely recommend

2nd time we have ordered the banquet special

Amazing quality, tasted superb

Would highly highly recommend

Lovely food as always, but portion sizes have become much smaller,quarter bag of chips and kebab meat tray

Very generous portion sizes, lovely food and very friendly delivery driver. Would definitely order again. Thank youuuuu

Fantastic food, always have the megamix kebab, more than enough for 2 the meat is good quality all the sauces are homemade as well, friendly staff too

Another bad meal last 4 3 been bad I won’t be ordering again 1 hour 40 mins last night for slop in a hard bread chicken dry, it’s actually started to put me off I never ate one for a long time after a really bad one from here, manager refunded and offered another it was beautiful but last two times bad again,

I feel put of my favourite food again.