Quick Facts About Colour My Life
Colour My Life salon has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, it is evident that the salon has skilled hairdressers. Comments such as "Had a lovely set of highlights done by Beatrice who is fantastic" and "Beatrice cut my hair so beautifully and listened to everything I wanted" highlight the expertise and talent of the staff. This indicates that customers can trust the hairdressers to provide services that meet their expectations.
Furthermore, the salon is described as spotless, indicating a high level of cleanliness and hygiene. This is an important factor for customers who prioritize a clean and comfortable environment. Additionally, comments like "I felt comfortable saying what style I would like" suggest that the salon has a welcoming and friendly atmosphere, which can contribute to a positive customer experience.
Another strength of Colour My Life salon is affordability. Multiple comments mention that the salon used to be affordable, attracting customers who appreciate good quality services at reasonable prices. This affordability likely contributed to a loyal customer base who have been returning for many years.
Moving on to the weaknesses of Colour My Life, one major complaint is the drastic increase in prices. One customer mentioned that the salon doubled the prices of treatments, making it less affordable for them. This change may have a negative impact on the salon's customer base, as the affordability factor that was once a strength is now weakened.
In addition to the price increase, there are complaints regarding the mix-up in service requests and incorrect hair coloring. One customer mentioned that their hair was dyed a different color than what they had asked for, and they had to return to the salon multiple times to try to rectify the issue. The lack of response from the manager to address this complaint is also a weakness, as it implies a lack of effective customer service and communication.
These weaknesses are significant because they indicate a potential decline in the quality of service and customer satisfaction. This could lead to customers seeking alternative salons that can provide the desired services at reasonable prices.
In conclusion, Colour My Life salon has strengths in terms of skilled hairdressers, a clean and comfortable environment, and affordability. However, it also has weaknesses related to the significant price increase and issues with service requests and customer satisfaction. These weaknesses could ultimately impact the salon's reputation and customer retention if not addressed effectively.
Best TL Reviews
Had a lovely set of highlights done by Beatrice who is fantastic ???????? thank you! Great skills!
BUT terribly sad☹️☹️ to hear owners have doubled the prices of treatments! Was once 100£ now 210£ because you have to have an olaplex treatment ? Would like to continue going if it wasn’t for the big price jump as biggest appeal was that it is an affordable salon..
This is my absolute favourite salon in London, I always find myself going back here. Beatrice cut my hair so beautifully and listened to everything I wanted. I would definitely recommend coming here. Tip- book directly with them and not treat well.
Audra corrected a bad haircut for me, will most definitely return .Hard to find a great hairdresser that listens to what you want but I have found one. The salon is spotless and I felt comfortable saying what style I would like. I would definitely recommend this Salon , lucky someone told me about it. Thanks for the coffee Toni.
Absolutely amazing. I have really thick hair and was sick of colouring it myself. I visited the area and decided to book with Beatris. Well, I am so glad I did! I cannot believe the difference in my hair - it is an absolute transformation. I am so happy with the colour and the cut. The salon is beautiful too. I would highly recommend them to everyone!
I have been a regular customer for many years and always been happy with the service. I usually book on line. This time I booked the appointment by telephone. When I arrived, the service I'd requested was not registered correctly. When I queried the prices, I was told that the website was wrong and all the prices had gone up. I had a colour/cut and blowdry with Jessica, who was lovely and did a good job. She also apologised for the mix up thankfully
Had my hair cut and coloured. Cut was fine, colour was nothing like what I had asked for. Hair was dyed a brassy, ginger colour when I had requested blonde balayage. Had to return for them to ‘fix it’ and wasted 8 hours at the salon. End product still not what I had wanted and I was charged full price. Emailed and phones multiple times to discuss with manager but had no response. Avoid at all costs!!
✔️ First-time coming to this salon to get my dry dead hair a trim by stylist called Jess. I always had bad experiences going to get a cut cause they would always cut off too much but she knew exactly what I wanted and did just that, nothing more nothing less. I'm estatic and extremely happy with how my hair looked leaving the salon and I will definitely be coming back . Thank you Jess ! ✔️
Elena did such an amazing job on my hair, I absolutely love the colour. I couldn't be happier with it! She was so passionate and professional, she really took her time to make sure it was perfect, and it is! Really really pleased with it, also the price is so reasonable. Will definitely be returning.
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Colour My Life Info
Amenities
Health and safety
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Appointment required
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Mask required
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Staff wear masks
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 10:00 PM |
|---|---|
| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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