It's A Hair & Lash Thing

+1 931-552-7878

220 Dover Rd, Clarksville, TN 37042 United States of America

Open Today: -

Quick Facts About It's A Hair & Lash Thing

Strengths:

1. Skilled and Detail-Oriented Stylists: Multiple comments mention that the stylists at It's A Hair & Lash Thing, such as Ashley, Kelby, and Cody, have exceptional attention to detail and precision. They are praised for their ability to deliver desired haircuts, colors, and styles.

2. Accommodating and Friendly Staff: The staff members are frequently described as accommodating and sweet. Customers appreciate their friendly and approachable nature, making the overall experience pleasant.

3. Talented Lash Specialist: Sarah Glover, the lash specialist at It's A Hair & Lash Thing, receives high praise for her skills and ability to exceed customers' expectations. She is described as professional, kind, and personable, providing a positive and enjoyable experience.

4. Reasonable Prices: Some customers comment on the reasonable prices at the salon. They believe that the services offered are worth the cost, finding the prices affordable in comparison to other places.

Weaknesses:

1. Inconsistent Service: One negative review mentions multiple issues with mistakes, overcharging, and receiving different results than requested. This reflects inconsistency in service quality and may suggest a lack of attention to customer satisfaction.

2. Lack of Talent in Some Stylists: Another negative comment criticizes the lack of talent in the stylist, specifically mentioning Sarah. The customer faced issues with short and uneven lashes, indicating that Sarah may require more training to improve her skills.

3. Unprofessional and Disrespectful Owner: The negative review also highlights the owner's rude and disrespectful behavior towards customers. The owner's attitude and poor treatment of clients may contribute to a negative overall experience at the salon.

4. Limited Clientele: The negative comment states that the salon does not have many clients, implying that there may be a reason for this. This could indicate a lack of popularity or a lesser reputation compared to other salons in the area.

In conclusion, It's A Hair & Lash Thing has notable strengths in their skilled and detail-oriented stylists, accommodating staff, talented lash specialist, and reasonable prices. However, it also faces weaknesses in terms of inconsistent service, lack of talent in some stylists, unprofessional behavior from the owner, and a relatively small clientele.

Best TL Reviews

Came in as a walk in and had the pleasure of having Ashley give me the big chop I wanted. She was absolutely amazing and her attention to detail and precision blew me away. My hair turned out the best I’ve ever experienced going to a salon. Thank you so much for the incredible experience. ????????????

Kelby has always done my hair and my kids. She does a fantastic job. She’s always very accommodating and super sweet!

Visiting relatives and I needed my hair colored and cut...Cody was on top of it...she colored ,cut , styled, and she did an absolutely fantastic job....I am from Michigan and wish I could put her in my suitcase and take her back to Michigan. Thank you Cody...you ROCK!!

Sarah Glover is AMAZING!!! I am very particular about my lashes and she exceeded my expectations! She was professional, kind, friendly and approachable. She did in 30 minutes what my last lash girl would do in an hour. I also appreciated that she wasn't on her phone throughout the service. She was present with me, which is hard to find these days! Definitely a win for me.

Came to get lashes done by Sarah and what a phenomenal job! The lashes were applied and put on with the most care and very personable too which made the experience very enjoyable!

Highly recommend this place for all your hair needs too!

I highly recommend staying away from this establishment. Although I've tried so hard to find a person with any talent to do my hair in this town, I've struggled to find a basic stylist who can do simple things. Not only was that difficult & caused burning on my head that was very painful, was SHOCKED at how rude and disrespectful the owner is with everything I've dealt with and have never been treated so bad. I've called when there were issues with mistakes, no solution. I've called & been clear what I wanted, got something else and was overcharged on each account. STAY away from thus salon. You could find a place that does not treat customers with blatant disregard for anything. Heed my warning, u will regret business with them. They don't have many clients for a reason.

Came here for my very first set of lashes! Sarah was great! She is very talented and easy to get a long with. She answered all of my questions and was patient with me! I just went for my refill and they are just as beautiful!

I also felt like the prices were very reasonable. Not sure what some of the other comments are speaking of.

I got charge $140 for a fill in for eye lashes! Very short length she called it *natural *she trimmed the one I already had and added hers in, her lashes were so short that it looks exactly my own lashes in length ???? 2 hours later my right eye is missing a chunk in the middle. Do not recommend Sarah she needs more training.