Jasmine House

+44 1706 222808

26 Top Barn Ln, Rossendale BB4 7UE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Jasmine House

Jasmine House Place has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the establishment. Let's analyze each comment to get a comprehensive understanding of the strengths and weaknesses of the restaurant.

Positive Comments: 1. "Superb portion size & tasty food" - This comment indicates that Jasmine House Place offers generous portion sizes and flavorful food. This is a strength of the restaurant as customers appreciate getting good value for their money. 2. "Friendly serving staff" - The friendly staff is mentioned in several comments, indicating that they provide good customer service. Friendly staff members contribute to a positive dining experience and create a welcoming atmosphere for customers. 3. "Great service, sorted out what was gluten-free, no trouble. Excellent food" - This comment highlights the staff's knowledge about dietary restrictions and their willingness to accommodate specific needs. This is a strength as it shows that the restaurant is attentive to customer preferences and provides a pleasant dining experience for those with dietary restrictions. 4. "Good food, good portions, friendly staff. I've been going there for years :)" - This comment shows customer loyalty, indicating that the restaurant consistently delivers good quality food and service. Repeat customers are a sign of a strong establishment.

Negative Comments: 1. "After what has happened today tonight, I will never go back if I could give zero I would." - This extreme negative comment suggests a highly unpleasant incident that occurred, significantly impacting the customer's perception of the restaurant. This speaks to a potential weakness in the restaurant's ability to handle customer complaints and resolve issues satisfactorily. 2. "The food was all dry, and the special chal main was cheap noodles with meat on the top, no prawns or nothing. I definitely wouldn't buy again from there." - This negative comment highlights a specific issue with the quality of the food. Dry food and not receiving the expected ingredients in a dish are weaknesses for the restaurant, as it shows a lack of attention to detail and consistency in food preparation. 3. "I left this comment before the refurbishment. I wish to all and this they now do not sell pies, puddings, fish. Chips and sausage are only made to order, you have a 10-25 minute wait for this. They do still sell gravy and curry, but in smaller cups and they no longer do large portions of chips." - This negative comment suggests a lack of available menu items and decreased portion sizes. These changes could be a result of staff problems or other operational issues, negatively impacting customer satisfaction. It represents a weakness in the restaurant's ability to fulfill customers' expectations and needs. 4. "Fantastic service, order the food at 7:20 and was ready by the time I arrived. The food was delicious, and you get a good portion size. Would highly recommend." - Although this comment is overwhelmingly positive, it indicates that the food was not ready immediately upon arrival. While this might not be a major weakness, reducing waiting times could enhance the restaurant's efficiency.

In conclusion, Jasmine House Place enjoys positive feedback regarding its portion sizes, tasty food, and friendly serving staff. However, there are weaknesses related to customer complaints resolution, food quality, changes in the menu and portion sizes, and waiting times. It is crucial for the restaurant to address these weaknesses to maintain customer satisfaction and loyalty.

Best TL Reviews

Superb portion size & tasty food

Friendly serving staff

Great service, sorted out what was gluten free, no trouble.

Excellent food.

After what has happened today tonight I will never go back if I could give zero I would. I place an order and sent in somebody that was covid free to collect it (I have covid) we go given the wrong order, so we rang them and told them we had got the wrong order and could we collect the correct order (yes of course it was our fault according to the staff), we tried to explain that we could not return we had covid and we would get somebody to collect the food for us. to be told we had to bring the wrong food back I again tried to explain we had covid and it was not safe to bring it back to be told if you don't bring it back we would have to pay in full for the correct order.

Environmental health have been informed.

This is not a safe way to work and has to be against the law but if they are doing this what else do they do.

All to make sure we don't get any free food (at least our bin is full now)

Good food, good portions, friendly staff. I've been going there for years :)

The food was all dry and the speacl chal main was cheep noodles with meat on the top no prawns or nothing I definitely wouldn't buy again from there

Great food with a really great selection of fresh cooked meals.

Portions are great and the owner is very generous hard working lady.

I would recommend Jasmine House if you fancy a take or Fish & Chips they do that really well.

I have eaten food from here alot and it always good.

I don't understand the negative reviews as they don't reflect how good this place is.

Excellent take away. Courteous staff. Best in the area 5star good.

I Ieft this coment before the refurbishment.

I wish to all and this they now do not sell pies, puddings, fish. Chips and sausage are only made to order you have a 10-25 minute wait for this. They do still sell gravy and curry but im smaller cups and they no longer do large portions of chips.

They are saying staff problems are the reason.

One thing is for certain they have lost me and my family as customers and I am certain they will lose a lot more.

Fantastic service order the food at 7:20 and was ready by the time i arrived. The food was delicious and you get a good portion size. Would highly recommend.