Quick Facts About Jilly's Coffee Shop
Strengths:
1. Warm Welcome: Customers consistently mention the warm welcome they receive at Jilly's Coffee Shop. This indicates that the staff is friendly and creates a positive and welcoming atmosphere for customers.
2. Good Food and Wide Range: Multiple customers praise the food at Jilly's Coffee Shop, stating that it is very good and that there is a wide range of options available. This suggests that the quality of the food is high and that there is something for everyone's taste.
3. Best Value and Quality: One customer mentions that they find Jilly's Coffee Shop to be the best value and quality cafe in the village. This implies that the prices are reasonable for the quality of food and service that customers receive.
4. Excellent Customer Service: A customer specifically highlights the excellent customer service skills of the staff at Jilly's Coffee Shop. This indicates that the staff members are polite, attentive, and efficient in serving customers and meeting their needs.
5. Generous Portions and Freshly Made Food: Another customer praises the generous portions and freshly made food at Jilly's Coffee Shop. This suggests that customers receive good value for their money, as well as food that is prepared with care and freshness in mind.
6. Baby Changing Unit and Disabled Toilet: The presence of a baby changing unit and a disabled toilet in the coffee shop is mentioned as a positive aspect. This shows that Jilly's Coffee Shop is inclusive and caters to the needs of different customers, including those with babies and disabilities.
7. Seating Options: The availability of both upstairs and downstairs seating, as well as outdoor seating, is mentioned as a strength. This indicates that Jilly's Coffee Shop provides ample space for customers to enjoy their meals, regardless of their seating preferences or the weather.
8. Takeaway Option: The fact that Jilly's Coffee Shop offers food to takeaway is noted as a positive aspect. This means that customers have the convenience of getting their food to go if they prefer not to dine in.
Weaknesses:
1. Crowdedness: One customer mentions that Jilly's Coffee Shop is usually quite full, which may be seen as a weakness for some customers who prefer a quieter and less crowded dining experience.
2. Slow Clean-up: A customer mentions that the cutlery on the table and the tables upstairs are not cleaned away quickly. This suggests a potential weakness in the efficiency of the staff in clearing and cleaning tables, which can lead to inconvenience for customers who have to request clean tables.
In conclusion, Jilly's Coffee Shop has several strengths, including a warm welcome, good food with a wide range of options, excellent customer service, generous portions, inclusive facilities, and various seating options. However, it should address weaknesses such as overcrowding and slow clean-up to improve the overall customer experience.
Best TL Reviews
Its now The Village Cafe. Always a warm welcome. Food very good and a wide range.
I find it the best value & quality cafe in village.
I work locally and was craving a cafe sandwich. Upon arrival.i was greeted so pleasantly. I was already frustrated as 8 had already visited two cafes which didnt accept card which was my only way of payment. The man who served me was lovely and polite even to the women behind me he made her know he wouldn't be long before he served her. Just amazing all together you want to learn excellent customer service skills then this is the place to visit!!!!
Friendly helpful staff, freshly made food with generous portions. Wide variety of choice of food and drink. Downstairs has a baby changing unit along with a disabled toilet. Upstairs and downstairs seating available as well as outside. Also does food to takeaway.
Don't go there often because it's usually quite full. But today we found a table (away from everyone because of Covid) so we ordered two poached eggs on sourdough bread (2 eggs) with avacado, a horlicks for her and a cappuccino for me. A very enjoyable half hour. Food and drinks were good. Then the place started getting busy so we left to carry out the rest of our errands. Go there - get some!
First visit to Village Cafe
Very clean plenty of choice for food and drinks
Staff very welcoming well worth a visit
Always enjoyable. Food freshly made.
Working well atm due to safety with table service which is better than queuing as it was originally. Not full menu but certainly enough choice still
Jilly's Coffee Shop is a hidden gem, quality food, a wide range of snacks and meals always available and, a vista of desserts to tempt even Angels. It has for many years always been my top table when eating out during the day. Let your taste buds realise their potential, visit soon.
Good food and friendly service. Only thing is putting away and cleaning the cutlery, it seems to be on the table for a long time when I came in and the tables up stairs are not cleaned away quickly either, people had to ask for them to be moved so they could sit down.
Place Pictures
Jilly's Coffee Shop Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Healthy options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:30 AM - 04:30 PM |
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| Tuesday | 07:30 AM - 04:30 PM |
| Wednesday | 07:30 AM - 04:30 PM |
| Thursday | 07:30 AM - 04:30 PM |
| Friday | 07:30 AM - 04:30 PM |
| Saturday | 07:30 AM - 04:30 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
1. Damas Bridge
2. Keptie Pond