Quick Facts About The West House Cefn Glas Bridgend
The West House Cefn Glas Bridgend has a mix of strengths and weaknesses based on the comments provided.
Starting with the strengths, it is clear that the food at The West House is generally good. Many customers mentioned having a lovely meal, with the meat cooked to perfection and the mixed grill being particularly enjoyable. The portions are also noted to be generous, which is a positive aspect for customers looking for value for money. Additionally, the prices are deemed reasonable, which adds to the overall positive dining experience.
The staff at The West House are frequently described as friendly, welcoming, and attentive. Customers appreciate the helpfulness of the staff and the fact that they cater to their needs. This kind of service contributes to a positive atmosphere and makes customers feel valued and satisfied.
The atmosphere at The West House is generally described as good, chilled, and pleasant. Customers mention a nice refresh and a welcoming ambiance. The presence of multiple televisions showing different sports matches is also praised, as it caters to the needs of sports fans. The fact that the pub is dog and child friendly is seen as an advantage for customers with pets or children, as they can feel comfortable bringing them along.
Moving on to the weaknesses, the most significant issue mentioned in the comments is the long waiting time for food. One customer reports waiting over two hours for both lunch and dessert on a Sunday. Several requests had to be made, and eventually, it was discovered that one of the main ingredients was missing. While the customer received a cash refund, this experience left them unhappy and unlikely to rely on timely service in the future. This constitutes a significant weakness as it indicates a lack of organization and efficiency in the kitchen.
Another comment suggests that the service can be hit or miss, with a pleasant experience on one occasion but no mention of service quality on another. This inconsistency in service can be seen as a potential weakness, as customers may not feel confident in the reliability of the service provided.
Despite these weaknesses, it is worth noting that the majority of comments are positive and recommend The West House. Customers appreciate the good food, reasonable prices, friendly staff, and pleasant atmosphere. These strengths contribute to a generally positive reputation for The West House Cefn Glas Bridgend. However, the issue of long waiting times and inconsistent service should be addressed in order to ensure a consistently positive experience for all customers.
Best TL Reviews
Food was good, but we waited over two hours for lunch and dessert on a Sunday. Had to ask a few times, we're told it wouldn't be long, then turned out after a while of waiting they didn't have one of the main ingredients of the meal. Got cash refund. Wasn't happy by the end of it. Would probably go again, but not pin my hopes on getting service less than two hours.
Just had a lovely meal. Really nicely cooked and reasonable price. Staff friendly . Definitely recommend ????
Well organised and staff very attentive to your needs very friendly and welcoming. Had the mixed grill which didn't disappoint large portions and meat cooked to perfection. Many of the desserts home made and a very cold pint of strongbow to wash it down with. Would definitely recommend.
Good atmosphere,great owners,they havevreally turnedvthis placevaround.only had drinks and me and my friend enjoyed.foothall on three TVs ,one showing a different match where the pool table was.good atmosphere and not too busy for a wednesday ,I think either the darts team or pool team were playing.good few hours.well done to the owners paul and natasha
We booked for Sunday lunch, it was a really nice meal we had beef it was beautiful. The staff were friendly and helpful we will be going again
Lovely food great prices nice chilled atmosphere
Nice refresh looked good. Only had a pint no food. But some friends of mine had food and enjoyed it
Friendly staff, pleasant atmosphere, great food , full sports package for all you budding sports fans , dog and child friendly pub ..
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The West House Cefn Glas Bridgend Info
Amenities
Service options
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 02:00 AM - 11:00 PM |
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