Quick Facts About Johnston nails
Johnston Nails Place is a nail salon that has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, we will analyze the comments provided.
One of the strengths mentioned by a customer is the long-standing reputation of the salon. The customer stated that they have been going to Johnston Nails Place for almost 8 years and have had consistently great experiences. This indicates that the salon has built a loyal customer base over the years, which is a testament to the quality of their work and the satisfaction of their clients.
Another strength mentioned in the comments is the affordability of the salon. One customer specifically mentioned that the prices are reasonable and affordable, which is an attractive trait for potential customers. This suggests that Johnston Nails Place offers competitive pricing in comparison to other nail salons in the area.
Additionally, the salon is praised for its excellent customer service. Customers mentioned that the staff takes their time and pays attention to detail, displaying good customer service skills. This is a crucial strength for any service-based business, as exceptional customer service can greatly enhance the overall experience for customers and result in positive word-of-mouth recommendations.
The salon also has a variety of nail services available, as mentioned by a satisfied customer. The customer stated that Johnston Nails Place specializes in all sorts of nails, including gel nails, and they personally enjoyed getting gel nails. This indicates that the salon offers a wide range of options to cater to different preferences and needs, which can attract a diverse clientele.
However, there are also some weaknesses mentioned in the comments that need to be addressed. One customer complained about the lack of quality work during their pedicure. They mentioned that their cuticles were barely touched with the nail clipper, which is a key aspect of a pedicure. This suggests that there may be inconsistencies in the quality of service provided by the salon, and more attention should be given to ensure a satisfactory experience for all customers.
Another weakness mentioned is the uncomfortable position during the service. A customer mentioned that while they were getting their nails done, another employee was standing by their side, making it difficult to relax in the massage chair. This indicates a lack of proper organization and attention to providing a comfortable and relaxing environment for customers.
Furthermore, there was a complaint about the pricing and the salon's response to a nail that broke shortly after being done. The customer mentioned being charged extra for a repair, even though it was the salon's mistake. This suggests a lack of accountability and fair practices in terms of addressing and rectifying mistakes made by the salon.
Overall, Johnston Nails Place has several strengths, including a loyal customer base, affordable pricing, and excellent customer service. However, there are also weaknesses that need improvement, such as inconsistencies in service quality, lack of organization, and fair practices in handling mistakes. By addressing these weaknesses and continuing to build on their strengths, Johnston Nails Place has the opportunity to further enhance their reputation and attract more satisfied customers.
Best TL Reviews
Believe or not we got our nails done today! My husband and I were looking for a place to have our nails done and relax, but I couldn't relax at all. First of all, the lady that was taking care of my feet barely touched my cuticles with the nail clipper and it was the main reason to have a pedicure. Second, I couldn't close my eyes and relax in the massage chair because the other employee was standing by my side doing my hand nails in a very uncomfortable position. My husband complained about a ingrown nail and left missing a piece of his toe. Very pricy for no quality work. We paid $150 for 2 pedicures and a refill.
I’ve been going here for almost 8 years! Mrs. Laura and her staff are very great. They take their time and take pride in what they do! I don’t see myself ever going to another nail shop. She’s the best in town with affordable prices! 5 stars aren’t enough! Keep up the good work!
I love it here, I had 3 people working on me at one time and I was out of there in a hour and a half, I got my glass nails, pedicure with massage rocks, and individual lashes????????????????
Nail broke 2 days after they were put on, I went back today to have it repaired and they had the nerve to try and charge me more money for their mistake. DO NOT ever go to this salon ????????????????????
I just LOVE this place! LAURA always shows great interest in her client's personal needs. She and her staff display excellent customer service. She specializes in all sorts of nails. However, I love gel nails. The atmosphere is great! Go on over and give her a try. I am sure you will love them just as I do.
Great Job Again to Laura and her staff.
Not only did I have nails and feet done at an amazing price, they also go out of their way and give arm and upper back massage. Sweetest people. Can’t say enough!
I absolutely love this nail shop!! I had the best experience getting my nails and toes done here! They went above and beyond. Definitely recommend going here!
I had a good time at this place. I tried coffin nails at the suggestion of the nIl tech. She did a good job but I'm not liking coffin. I still go back to square next time. I like the lady that I had.
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Johnston nails Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 AM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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