Quick Facts About Jones Corner Cafe
Jones Corner Cafe has received mixed reviews from customers. While some customers praised the great food, good quality, good value for money, and friendly service, others had negative experiences with the food and service. It is evident that the cafe has both strengths and weaknesses based on these comments.
One strength mentioned by multiple customers is the great food at Jones Corner Cafe. It is described as fresh, well-cooked, and excellent value. The positive comments highlight the quality of the food served at the cafe.
In addition to the food, the cafe's staff has also been praised for being polite, friendly, and helpful. This indicates that the service is generally satisfactory, as mentioned by several customers. The friendly service adds to the overall positive experience at Jones Corner Cafe.
Furthermore, the availability of both indoor and outdoor seating is mentioned as a strength by a customer. This flexibility in seating options allows customers to enjoy their meals comfortably, whether they prefer to sit indoors or outdoors.
On the other hand, there are weaknesses that have been highlighted by dissatisfied customers. One recurring complaint is that the food is not great and there are other nicer and cheaper places to have a full English breakfast in London. This suggests that the quality of the food may be inconsistent, which could be a weakness for the cafe.
Another major weakness mentioned by a customer is the poor level of service. The customer mentions that their drink was forgotten, and despite being one of only two customers with three staff members present, the empty plates were left in front of them for over five minutes. This lack of attention and slow service can be seen as a significant weakness for the cafe, as customers expect prompt and efficient service.
Moreover, another customer's negative experience with the manager demonstrates a clear lack of understanding and handling of customer complaints. The manager tried to offer a discount as compensation but failed to address the customer's main concerns. This lack of customer service skills is a weakness that could leave a negative impression on customers.
Additionally, one customer was disappointed when they arrived at the cafe around 15:25 and were told that they couldn't order anything because the cafe was preparing to close at 16:00. This suggests that the cafe's operating hours may not be clearly communicated to customers, leading to confusion and inconvenience. Inconsistent and inconvenient operating hours can be seen as a weakness for the cafe.
Despite the mixed reviews, it is important to note that some customers have had positive experiences with the food and friendly staff. The positive comments about the food quality, friendly service, and good value for money indicate that there are strengths to Jones Corner Cafe.
In conclusion, Jones Corner Cafe has both strengths and weaknesses based on customer feedback. The positive aspects include great food, good quality, good value for money, and friendly service, while the negative aspects revolve around inconsistent food quality, poor service, and a lack of understanding and handling of customer complaints. It is important for the cafe to address these weaknesses in order to improve the overall dining experience and maintain customer satisfaction.
Best TL Reviews
Great food, good quality, good value for money and friendly service. Enjoyed the food.
The food is not great and there are a lot nicer and cheaper places on London for a full English. Whats worst and most disappointing is the level of service. One of my drinks was forgotten and I let that pass. When I finished I was going to order more food and drinks but my empty plates were sat in front of me for over 5minutes. Now this may seem acceptable but when there is just 2 customers including myself and 3 staff members, add into the mix im sitting right next to the door all 3 staff members passed through several times during the 5 minutes and then that makes for poor service. After waiting a while i thought I would call the next person to walk past for my next order but the girl just completely ignored me. By this point I had run out of patients. It was about another 3 or 4 minutes before someone finally came over and she asked if things were OK. I said no and I just want my bill to pay and leave. Then after a further 2 or 3 minutes the manager then came over with my bill to apologise and wanted to talk. I just wanted to leave but the manager wouldn't give me the bill until I told her what was wrong and after maybe her fifth attempt i finally told her. Im not into writing negative reviews because I work in the industry and this is also the reason why I am writing this time. The manager tried to fob me off with a couple of excuses and as stated I work in the industry so I understand an operation and I also know when someone is trying to lie. Once I pointed this out to the manager she dropped her head in acceptance and recognition and took my payment. The manager did give me a discount of 1.30 however I had told her I did not want a discount as I had consumed the food and drink but again just shows a clear lack of understanding of a guests complaint. Not worth the hassle or price at all
Food superb staff always polite and friendly best breakfast around excellent poached eggs ????
Great value Cafe, we sat out the front on a beautiful day. Indoor seating available too. Service was fast and good, food was excellent value, hot and tastey. Takes card and cash. Big menu
Nice food and friendly staff but a bit expensive in my opinion
Just went over to this cafe at 15 .25 was told I could not get any thing to eat as they have shut off everything to clean as they want to be out of there at 16.00 what a place so I would say they are closed at 15 30 will not go to them again
Been a few times now. Staff are lovely. I has steak pie, mash and veg. It was nice but slightly disappointed in pie filling. Highly recommend. Great value too
Food was fresh and well cooked as always. Staff pleasant and helpful
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