Quick Facts About Juliano's
Juliano's Place is a dessert shop that has received mixed reviews based on the comments provided. In this analysis, we will examine the strengths and weaknesses of the establishment to provide a comprehensive understanding of the customer experience.
Starting with the strengths, one recurring theme mentioned in the comments is the quality and taste of the desserts. Customers have praised the desserts as "great tasting" and have enjoyed the variety and range of options available. This indicates that Juliano's Place excels in creating delectable desserts that satisfy customers' cravings.
Another strength is the menu variety. Customers have expressed their appreciation for the extensive menu, which includes a range of sundaes, toppings, flavors, and beverages. This suggests that Juliano's Place caters to a diverse customer base and offers options for individuals with different tastes and preferences.
Furthermore, the friendly staff is highlighted as a positive aspect of Juliano's Place. Customers have specifically mentioned that the staff is always friendly, indicating a welcoming and pleasant environment. This is crucial in creating a positive customer experience and ensuring repeat visits.
Additionally, the presence of comfortable seating, both indoors and on the street, is mentioned as a positive aspect. A comfortable seating area allows customers to relax and enjoy their desserts in a pleasant environment, potentially leading to a longer duration of stay and increased customer satisfaction.
Lastly, Juliano's Place offers options for individuals who may not have a sweet tooth. The availability of crepes, fruit salads, and less sweet options caters to customers with different preferences, expanding the customer base and increasing the likelihood of repeat visits.
Moving on to the weaknesses, a recurring complaint is the poor service. Customers have specifically mentioned that the service was not great, with issues such as tables with dirty dishes and staff lacking knowledge of the ice cream flavors. These comments indicate that there may be a lack of attention to cleanliness and training of staff members in providing adequate customer service. Poor service can deter customers from returning and should be addressed by the management.
Another weakness mentioned is the lack of atmosphere. While the comments do not provide specific details about what contributes to the lack of atmosphere, it is mentioned that Juliano's Place "lacks atmosphere." This suggests that the establishment may benefit from improving its ambiance and creating a more inviting and engaging environment for customers.
In conclusion, Juliano's Place has strengths in its delicious desserts, extensive menu variety, friendly staff, comfortable seating, and options for individuals with different preferences. However, the establishment has weaknesses in terms of poor service and a lack of atmosphere. These weaknesses should be addressed to enhance the overall customer experience and improve customer satisfaction. By focusing on these areas, Juliano's Place can establish itself as a go-to destination for dessert lovers and thrive in a competitive market.
Best TL Reviews
Service wasn't great at all in fact the place wasn't overly all clean with tables with drity dishes still on them at the time we where to be seated . Service isnt as great as your put totally on the spot as to knowing the flavours of the ice-creams at the till especially for children that has a disability . Would honestly be far off giiy elsewhere for an ice cream treat!!
Wow, wow! The best ever hot chocolate With mallows, cream and a flake in a big bowl( cup) and full fat milk! Heavenly!
Great menu, amazing sundaes with plenty of toppings and flavours to enjoy. Great indoor seating too.
My boys love this place. Staff are always friendly and the ice cream is really nice
Lovely deserts, comfy sit in area and friendly staff, finally found a place that sells banoffee without coconut on it and it was delicious. On street parking or there's a pay and display carpark short walk away.
Great place for a group great. I don’t have much of a sweet tooth and admittedly can eat chocolate but they even have options that cater to me. I’d recommend the crepes or the fruits salads. The waffles are quite sweet. They have an impressive selection of hot and cold beverages; ice creams and Sundays
Great tasting desserts and a great range to choose from.
What it lacks in atmosphere it makes up for with great tasting coffee and eye bulging deserts
Place Pictures
Juliano's Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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Location
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