Quick Facts About KV Nails III
KV Nails III has received a mix of positive and negative reviews, highlighting both strengths and weaknesses of the salon. While some customers had a satisfactory experience and praised certain aspects such as prompt appointment times, friendly staff, flawless technique, and impressive speed, others expressed disappointment with various aspects including the quality of the service, lack of attention to detail, inconsistent application of gel polish, chipping, and unprofessional behavior. Analyzing these comments provides a comprehensive understanding of the strengths and weaknesses of KV Nails III.
Starting with the strengths, one common positive comment was about the promptness of appointment times. Customers appreciated that their appointments were honored on time, suggesting that the salon values punctuality and respects customers' schedules. This is important as it indicates a level of professionalism and efficient operations.
Furthermore, customers complimented the friendly and courteous demeanor of the staff. Friendliness and good customer service can enhance the overall experience, making customers feel comfortable and valued. The positive attitude of the staff can contribute to a positive atmosphere in the salon, creating a welcoming environment for customers.
The flawless technique of the nail technician was also mentioned by a satisfied customer. The ability to execute nail services with precision and skill is an important strength for a nail salon. Flawless technique contributes to the overall quality of the service provided, leaving customers satisfied with the outcome.
Additionally, the speed of the service was praised by several customers. Quick and efficient service can be a strength for a nail salon, especially for individuals who are time-constrained. Customers appreciate being able to get their nails done in a timely manner without compromising on quality.
However, there were also several weaknesses pointed out by customers in their reviews. One recurring issue was the inconsistency in service quality. Multiple customers expressed dissatisfaction with the execution of the nail services, highlighting issues such as uneven filing, inconsistent gel polish application, and rough nails even after they were "done." These inconsistencies indicate a lack of attention to detail and quality control, which can negatively impact the overall customer experience.
Chipping was another common complaint among customers. The fact that the nails chipped within 24 hours of getting them done suggests that the longevity of the nail services may not meet expectations. This is a significant issue as customers expect their nails to last longer, especially when paying a substantial amount like $160 for multiple services.
Some customers also mentioned the lack of additional niceties and pampering, such as lotion application to the hands. While this may not be a major concern for everyone, it can be a weakness for those seeking a more relaxing and luxurious experience at a nail salon. Providing additional pampering services can enhance the overall experience and leave customers feeling well-cared for.
Another weakness highlighted by one customer was the unprofessional behavior of the staff. The incident involving throwing latex gloves and rushing through a service due to a complaint reflects poor customer service and lack of professionalism. Instances like these can leave customers feeling disrespected and unsatisfied with their overall experience.
Lastly, one customer complained about the wait time for an eyebrow waxing service. Waiting for over 30 minutes, only to see someone who just walked in being taken before them, indicates mismanagement of appointments and a lack of priority given to customers who had signed in earlier. This reflects negatively on the salon's organization and customer management practices.
In conclusion, KV Nails III has both strengths and weaknesses based on the comments provided. The promptness of appointment times, friendly and courteous staff, flawless technique, and impressive speed were praised by customers. However, issues such as inconsistency in service quality, chipping, rough nails, lack of additional niceties, unprofessional behavior, and long wait times were raised as areas of concern. These weaknesses highlight opportunities for improvement in terms of attention to detail, quality control, customer service, and organizational practices. Addressing these weaknesses can help enhance the overall customer experience and establish a stronger reputation for the salon.
Best TL Reviews
My appointment time was promptly honored. The gentleman who did my nails was friendly and courteous. His technique was flawless and the time it took him from start to finish was impressive. Will definitely return.
Just moved down to NC from NY and needed desperately to get a fill in and pedi. Not familiar with this area I relied on google reviews. I decided to give this place a try despite the negative reviews simply because of its location and the pics of other clients weren’t (horrible) like other nail salons.
We phoned in to make an appt maybe 3 days ahead of time . Got there at the scheduled time. All went well. Mommy & I did not wait long, we were both serviced by Minty, and I think the gentleman’s name was Nick. Stephanie was a sweetheart and did our brows ( no complaint there) . So the natural nails in the pic was Mommy with gel/overlay/tips this job was done on Tuesday 10/19/21 @12:00pm . My nails green cat eye coffin fill in was done the same day/time. So yeah you tell me…Today as I write this review it is Friday 10/22/21 @5:36 pm . Total we paid $160.00 that included a $20 tip.
Needless to say Mommy nor myself are happy with the mani/pedi/overlay/tip/fillin job or should I say (lack there of). So for obvious reasons we will not patronize this salon again. We believe if you’re going to spend your money, time, resources you should be fully satisfied and we are not. I really wanted to write a positive review but…. It just couldn’t happen. Hopefully your experience will be a better one than ours was. Also this was our very 1st time at this location.
If you want a $20 manicure that takes 20 minutes and lasts 1 day before chipping, this is for you. If you want a relaxing spa feeling where the nail technicians actually give you a quality experience, look elsewhere.
They didn’t trim or shape my cuticles at all, causing some gel polish to be applied inconsistently and adding to the already lopsided filing they did. My nails were also extremely rough even after they were “done”, I accidentally scratched my fiancé with them! The gel applied is also inconsistent, you can see the tops and bottoms of my nails are thinly coated while the middles are chunky.
Also, they chipped within 24hrs of getting them done: got them done at ~11am Saturday, woke up Sunday with chipped nails, and no I didn’t do anything that should’ve chipped a nail!
You don’t even get any lotion applied to your hands or any niceties, they just get you in and out ASAP. Which is fine if you’re in a rush and you only need you nails to look good for one day, but I was hoping for more. Overall, disappointed but you get what you pay for I guess
The nail salon looks sketchy. Ricky did my nails. And I am very unhappy with my nails. He cut my finger nails and lied about the color. So this was my first and last trip to their salon. And I wouldn't recommend this place to anyone else.
Emma...did my nails and this was my first time...and she was awesome!! She even let me know about my nail health...def recommend this place!!!
Went to get my nails done with my cousin. When she told them they couldn't use latex gloves because she's allergic, the woman got an attitude and then threw the gloves down saying something in another language. I had already started my nails but once she complained, the guy basically sped through my nails and did a horrible job. They're not quite even, don't go back far enough, has little splotches where he didn't care to apply polish properly, and looked like they were gonna peel off within a few hours of getting them.
I went here earlier today. I wanted to get my eyebrows waxed. I was greeted at the door and asked what type of service I wanted. I signed in and took a seat in the back near the brow area as suggested. I waited for over 30 minutes just for them to take someone who just walked in before me.
I started to say something, but I just walked back up the front, crossed my name out, and left. Not returning.
Great and fast service didn’t have to wait, only thing I was disappointed about was they didn’t have me wash my hand and scrub under my nails when they got done placing the nails, cutting and sizing down. Other than that I was very satisfied with the service I received. Thank you!!!!
Place Pictures
KV Nails III Info
Amenities
Health & safety
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Appointment required
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
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| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
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