Lackey's Supermarket

+1 731-847-2913

126 W Main St, Parsons, TN 38363 United States of America

Open Today: -

Quick Facts About Lackey's Supermarket

Lackey's Supermarket has several strengths that contribute to its reputation as a friendly and helpful hometown market. One of its major strengths is its customer service. Customers report that the employees are always courteous and knowledgeable, willing to assist with any questions or concerns. Alan, the meat department employee, stands out as particularly helpful.

Another strength of Lackey's Supermarket is its commitment to going above and beyond for customers. One customer shared an experience where they had trouble locating an item, and instead of simply directing them, the cashier took the initiative to find the item personally. This level of personalized service is rare in today's retail landscape and sets Lackey's apart from other stores.

Customers also appreciate the small-town atmosphere of Lackey's Supermarket. It provides a warm and welcoming environment, where shoppers can expect to interact with friendly folks. The store's size reflects the community it serves, ensuring that it has all the necessary items for its customers' needs.

Lackey's Supermarket is also known for its competitive prices on food. Customers appreciate the affordability, which is especially important for those living in the local area. It provides a convenient and cost-effective option for grocery shopping.

The deli section of Lackey's Supermarket is also highly regarded. Customers praise the quality of the sandwiches, specifically highlighting the bologna and cheese, Cajun turkey and cheese, and ham and cheese options. This positive feedback indicates that the store excels in offering tasty and satisfying deli products.

However, Lackey's Supermarket is not without its weaknesses. One major complaint from a former customer is the lack of assistance with carrying out groceries. In this case, the customer expressed disappointment that the owner was not present and they had to carry out their own groceries for the first time. This may indicate a lack of consistency in the level of service provided, as customers may come to expect assistance from staff for carrying out their purchases.

Another weakness is the negative feedback from a customer who stopped shopping at Lackey's Supermarket three years ago, vowing to never patronize the business again. Unfortunately, the comment does not provide any specific reasons for this decision, making it difficult to determine the exact cause of their dissatisfaction. However, this negative feedback highlights the fact that not all customers have had positive experiences at Lackey's Supermarket.

In conclusion, Lackey's Supermarket has several strengths that contribute to its reputation as a friendly and helpful hometown market. The store excels in providing excellent customer service, going above and beyond to assist shoppers. The small-town atmosphere and affordable prices also contribute to its appeal. The deli section is highly regarded for its quality sandwiches. However, there are areas for improvement, such as consistency in assisting with carrying out groceries and addressing any negative experiences to prevent customers from leaving. Overall, Lackey's Supermarket has built a positive reputation in the community, but there is always room for growth and improvement.

Best TL Reviews

Friendly and helpful hometown market. If you need any help, the workers there will be glad to help you and Alan is always helpful in the meat department. You can get what you need at Lackeys from smiling, helpful folks.

I have not been here, but the previous review by Lisa Gay is totally unreasonable. Expecting the owner to work every single day walking every single person's groceries to their car must be a joke. I hope this 5 star offsets hers a little.

Good Experience!

Stopped by for a few items had trouble locating 1 and cashier said they knew exactly where it was and instead of telling me where they ran and grabbed it! That kind of Service doesn't exist at enough stores of any kind anymore.

always courteous staff, knowledgeable love the carryout service! Small town small store with all your needs!

Good countries friendly folks with great prices on food and makes a great bologna and cheese Cajun turkey and cheese ham and cheese sandwiches in love them we'll be stopping back by soon.

Great place to shop,nice employees. I was in there today the first time in about 28 years good to see my ole friend Alan Lackey

Quit shopping here 3 years ago my family will never patron this business again!

This is the 1st time in I can't remember how long that I've been in Lackey's that the owner wasn't there, him not being there meant also the 1st time I had to carry out my own groceries!