Latinos Cafe & Bakery

+44 1202 300910

676 Christchurch Rd, Boscombe, Bournemouth BH7 6BT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Latinos Cafe & Bakery

Strengths:

1. Friendly and welcoming atmosphere: Many customers highlight feeling welcome and comfortable at Latinos Cafe & Bakery. The owner and staff are described as friendly and kind, creating a positive and inviting environment.

2. Beautiful decor and layout: The cafe's aesthetics are well-regarded, with customers mentioning the beautiful decoration and layout. This enhances the overall experience and contributes to a pleasant ambiance.

3. Family-friendly: Many customers appreciate that the cafe is family-friendly, noting that kids are welcome. This appeals to customers with children, as they feel comfortable bringing their families to enjoy a meal together.

4. Traditional Portuguese experience: The presence of Portuguese locals and the availability of Portuguese ingredients adds to the authenticity of the cafe. Customers mention feeling as though they are in Portugal or being reminded of Portugal, providing a unique experience.

5. Delicious food and drinks: The cafe is praised for its food and drinks, with specific mentions of loving all the food, lattes being the best, and the traditional egg donut being a favorite. This indicates that the quality of the menu items is high and satisfies customers' taste preferences.

6. Value for money: Customers appreciate the cafe's pricing, with several comments mentioning that it offers good value for money. This makes the cafe attractive to customers looking for affordable options without compromising on quality.

7. Homemade cakes: The homemade cakes are a highlight for many customers, who find them delicious and yummy. This speaks to the bakery's skill in creating tasty and enjoyable desserts.

Weaknesses:

1. Inconsistent service: Some customers mention instances of poor service, such as staff not serving as requested and being arrogant or unhelpful. Others have mentioned feeling ignored or invisible, leading to frustration and disappointment.

2. Lack of variety in baked goods: One customer mentions that there could be more variety in cakes and bread in the afternoon. While this could be due to lower demand, it is a valid point for consideration to cater to different customers' preferences.

3. Delays in service: A few customers mention experiencing delays in service, with one customer reporting being ignored for over 7 minutes. These delays can lead to frustration and potentially deter customers from returning.

4. Missed opportunities for customer service: There are a few instances where customers were not acknowledged or given proper attention, leading to dissatisfaction and negative experiences. Improving customer service and ensuring all customers are attended to promptly can enhance the overall perception of the cafe.

In conclusion, Latinos Cafe & Bakery has many strengths, including its friendly atmosphere, beautiful decor, family-friendly environment, traditional Portuguese experience, delicious food and drinks, value for money, and homemade cakes. However, it also faces some weaknesses, such as inconsistent service, lack of variety in baked goods, delays in service, and missed opportunities for customer service. Addressing these weaknesses can help improve customer satisfaction and loyalty.

Best TL Reviews

My Favourite Cafe, always feel welcome, beautiful deco and layout. Comfy always, kids are welcome. Portuguese cafe, lots of Portuguese locals reminds me of being in Portugal with my partners family. Very family friendly. Love all the food. Lattes are the best. And traditional egg donut is our favourite. The owner and staff are so friendly and kind. Love love love....

Amazing value for money, friendly staff, nice coffee and lovely home made cakes.

Devia ter mais quantidade de bolos e de pão na parte da tarde, mas por vezes compreendo que não de movimento para tal . O espaço está 5* e agora também tem alguns ingredientes portugueses que é bom.

Não gostei muito do atendimento da rapariga brasileira . Porque as coisas não foram servidas como eu pedi, reclamei e ela foi arrogante e ainda me respondeu mal.

I have been here previously as I like their pastries and coffee. I liked the nice friendly atmosphere.I went in today and was waiting to order but the lady behind the counter spoke to the Portuguese lady behind me and completely ignored me. I felt invisible and discriminated against...I was shocked and upset as I was feeling a bit low and went in to cheer myself up. I walked out and won't go again. Shame ☹️

You need to go to this cafe for the fab coffee and really great homemade food. Cakes are yummy and all home made (take my mum every week).

Great value to ????????

A lovely cafe, very clean, very large, friendly staff and very cheaply priced. A cappuccino was £1.80 with sprinkles of chocolate or cinammon, a flat white is £1.20.

Recently re Branded and refurbished this little get in Boscombe offers the freshest and best coffe and bakery products.

Very authentic!

Dreadful service! In fact there was literally NO service! Went in there this morning for pastries, was totally ignored for over 7 minutes whilst the shop girl was swanning around, deliberately not giving me eye contact, far too busy to serve anyone! And I had a bright green top on so she couldn’t have missed me. Another lady in front of me walked out too, said she’d been waiting longer than me for a coffee!