Quick Facts About Lavender Mani Pedi
Lavender Mani Pedi place has received a mix of positive and negative comments, indicating both strengths and weaknesses in various aspects. To provide a comprehensive analysis, let's examine the strengths and weaknesses of the salon:
Strengths:
1. Friendly and professional staff: The salon has staff members who are described as nice and professional, making customers feel welcomed and valued.
2. Separate mani and pedi stations: Having the manicure stations along the wall and separate pedicure stations in their own space can create a more organized and spacious environment for customers.
3. Quick and efficient service: Several customers praised the salon for providing quick and efficient service, with appointments for services being completed in a relatively short time frame.
4. Quality manicures: Many customers expressed satisfaction with the quality of their manicures, mentioning that their nails looked good and lasted for several weeks.
5. Recreating desired designs: Some customers specifically mentioned staff members' ability to recreate designs they provided in pictures, indicating a high level of skill and attention to detail.
Weaknesses:
1. Rude service and poor customer experience: One customer complained about receiving rude and rushed service from a technician named Andy. This negative experience can deter potential customers from returning and impact the salon's reputation.
2. Lack of experience and improper application: A customer mentioned receiving a poorly done manicure due to a lack of experience from the technician. Additionally, there was a complaint about the wrong materials and application being used, which further highlights the issue of inconsistent service quality.
3. Unprofessional behavior and covering up mistakes: Another negative comment highlighted the unprofessional behavior of some technicians who refused to acknowledge their mistakes and even started screaming in front of customers. Such behavior can significantly damage the salon's reputation and customer loyalty.
4. Long-term damage to nails: A customer expressed concern about the negative impact on their nails following a manicure at Lavender, indicating that the salon may not prioritize nail health and may not have proper techniques in place.
5. Limited availability: The salon operates on a walk-in only basis, which may not be convenient for customers who prefer or require appointment-based services. Additionally, the requirement of cash-only tips may be inconvenient for those who do not usually carry cash.
In conclusion, while Lavender Mani Pedi place has received positive feedback regarding its friendly staff, separate stations, quick service, and quality manicures, there are some glaring weaknesses that must be addressed. The issues of rude service, lack of experience, unprofessional behavior, and long-term damage to nails need immediate attention to improve the overall customer experience and reputation of the salon. Additionally, the salon may benefit from offering appointments and expanding payment options to enhance convenience for customers.
Best TL Reviews
The staff was so nice and professional. I took my daughter for her first pedicure along with a dear friend. I love how the mani stations are along the wall and the 8 pedi stations are in their own space. This is definitely my new salon!
did an okay job of dip nails but service was terrible- andy was extremely rude! I felt very rushed and he began to roll his eyes and loudly sigh at me and rush me after I spent under 2 minutes looking at colors (salon was not even crowded). he would also hit my hands down if I held them too tensely and it was literally painful. he had a horrible attitude and spoke angrily to me in a condescending voice multiple times during the session unprovoked. would not return here, can get the same or better quality nails with much better service, and hope he is not working there still!
This was my first visit and I loved it. My nails were done by Leah, very nice, quick and professional. I am so happy with my nails and will definitely come back.????
My new favorite nail salon! I got my nails done by Leah and she did an excellent job. It was one of the quickest experiences I’ve had in a nail salon, took a total of 45 mins. I got a gel manicure/acrylic fill in and I was super impressed with the speed and quality of the manicure. Definitely coming back!
Quick things to note:
- They are walk in only, no appointments
- Tip is cash only, but they have an ATM in the salon
I had a very bad experience at this location The Technician who served me lack experience and applied the wrong materials and application to my nails. She refused to acknowledge her wrongdoing and there was another technician tried to cover up for the wrong doing by screaming in front of the customers. I was very much annoyed. They are not professional and rude and I don’t recommend that anyone go to this location
It is going to take my nails months to recover from the destructive manicure I got at Lavender and it does not even look good. Even when I took off the polish a couple of days later, my nails looked like I had crawled out of a collapsed building. Sad
I ???????????? this salon. The owner Leah is the best in the biz. They make me feel like a star when i come in the door. Top quality service. Salon is pretty and super clean. I recommend all my friends. You truly feel pampered here and my nails last for about 3 weeks.
Lavender is the only place I will get my nails done! The salon is clean & they never make me wait with an appointment. Andy has been doing my nails for 2+ years. He is always able to recreate exactly what I show him in a picture. Highly recommend!!
Place Pictures
Lavender Mani Pedi Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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