Quick Facts About Le Nails
Le Nails seems to have a number of strengths based on the comments provided. Firstly, their prices are mentioned as reasonable, which is an important factor for many customers. Affordable prices make their services accessible to a wider range of people, attracting more customers. This is especially important in the nail salon industry, where there is often stiff competition.
The atmosphere of Le Nails is also consistently praised in the comments. Words like "cozy" and "welcoming" suggest that the salon provides a comfortable and pleasant environment for customers. This is important as the atmosphere can greatly contribute to the overall experience of getting one's nails done. A relaxing and enjoyable atmosphere can make customers feel more at ease and enhance their satisfaction with the service received.
The staff at Le Nails are mentioned as being friendly, sweet, and professional. These qualities are crucial in maintaining a positive relationship with customers. Being friendly and welcoming can help create a sense of loyalty among customers, ensuring they continue to return to Le Nails for their nail care needs. Additionally, having professional and skilled staff members is essential for delivering high-quality services. Customers appreciate a job well done, and skilled staff can ensure that their expectations are met or exceeded.
The comments also mention specific staff members who have received positive reviews. Appointment scheduling with Snow is mentioned as a positive experience, suggesting that Snow is reliable and accommodating. This is important for customers who prefer consistency and knowing that their preferred staff member will be available to attend to them. Similarly, the comment about Judy doing a great job with the nails suggests that Le Nails has capable staff members who can meet customers' preferences and expectations.
Another strength mentioned in the comments is the cleanliness of the salon. Words like "super clean" and "up to date" indicate that Le Nails prioritizes hygiene and maintaining a modern appearance. A clean and well-maintained salon is important for customer satisfaction and safety. Ensuring that the salon is regularly cleaned and sanitized can help prevent infection and create a positive impression on customers.
While the comments primarily focus on the strengths of Le Nails, there are some weaknesses mentioned as well. One customer mentions a negative experience where they were made to wait without being informed that their nails couldn't be done. This lack of communication and acknowledgment of the customer's time and presence reflects poorly on the customer service of the salon. Poor customer service can lead to negative reviews and potentially drive away customers.
Another comment highlights an incident where a staff member rushed through the service and didn't provide the expected level of care. This could indicate inconsistencies in the service quality of Le Nails. Inconsistent service quality can be a weakness as it may lead to dissatisfaction among customers who experience subpar treatment during their visit.
In terms of overall ratings, one comment points out that Le Nails has a review score of 3.3. While this comment doesn't explicitly state that it is a weakness, it suggests that there may be room for improvement in certain areas. A lower review score can indicate that there are some aspects of the salon that customers may not find satisfactory. It is essential for businesses to continuously strive to improve their services and address any recurring issues highlighted in reviews.
In conclusion, Le Nails has several strengths including reasonable prices, a welcoming atmosphere, friendly and professional staff, and cleanliness. These factors contribute to positive customer experiences and can lead to customer loyalty. However, there are also some weaknesses identified such as poor communication and inconsistent service quality. Addressing these weaknesses and continuously improving their services can help Le Nails maintain a strong reputation in the industry and attract and retain more customers.
Best TL Reviews
I love Le Nails prices are reasonable and atmosphere is great. I've been going to Le Nails on and off 15+ years (since Houston Mall) I set appointments with Snow. She's the ONLY person I go to from my mani/ pedi, eyebrow and lashes. She accommodating and interpersonal as well
I have been going here for years and have been taking my kids as they've grown up. Everybody is always so sweet and always so welcoming. Highly recommend
Went for an appointment... Lynn the person who scheduled me ran to her car and told me to go inside. When I got inside the owner said that lynn was gone. I told her she just told me to come in. The owner and Phung just let me sit there while they were talking in their language instead of telling me they couldn't do my nails. They won't be in business for long if they keep treating customers this way
The atmosphere is so cozy, the owners are professional & very kind and more than accommodating. I would not trust any other salon with my nails. They always deliver and do a beautiful job. They have the best customer service....out of every salon I've tried. I live 40 minutes away and it is more than worth the drive and gas to get my nails done right ✅ ????????
I love Le Nails, they are always friendly and do my nails exactly how I want them.
They got me in quik however he did a fast performance and I guess the extra 5 minutes I paid for a massage was just beating on my legs like he was trying to play the congas...very uncomfortable and right after he polished them he didn't allow my nails to dry and just wanted me to pay and sent me on my way. The last time I was in here I didn't have that problem ????
I guess that's why they have a 3.3 review score ????
I love it. Great service, the lady Judy did my nails and I am loving it do to me being picky about Nail shops, this will be my go to 10/10
I've been going to them for a while now - about 4 months. The service is always prompt and well done. I usually go in the morning so there's hardly a wait. The workers are always friendly. Nice nail color selection. I was doing acrylic but I'm transitioning to using dip powder . They take their time. Very meticulous about their work. Super clean and up to date looking. A good enough amount of pedicure chairs and 2 kid chairs. Stations in the front for manicures.
Place Pictures
Le Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
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